Quality of mirror not good at all, very shoddy workmanship. This company also don’t offer free returns like lots of other companies do. They also take the cost of delivery, which the customer, pays ba... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely shocking customer service. Ordered two items as gifts separately paid for delivery and they sent both items to one person. Their mistake and they didn't rectify. I asked for a Manager to ca... もっと見る
企業が回答しました
I purchased a mirror which once received I didn't like the quality as you could see where the plastic joined. When I mentioned why I was returning the item I was told that they were shabby chic,... もっと見る
企業が回答しました
Received 2 damaged bedside cabinets which I paid over £300 for and they are all scratched and marked. I took pictures of the chrome legs which are damaged and evidenced I opened them immediately after... もっと見る
企業が回答しました
企業情報
当該企業による記述
We strive to offer best value for money whilst ensuring top quality products that are sourced from the leading suppliers around the world. Our product database is constantly being increased with the latest furnishings and products available. Our quality standards team check all items before dispatch to ensure you receive your items in perfect condition. Our dedicated team are very helpful and strive to ensure that our customers are totally happy in all their dealings with shabby chic and vintage. We have sold 1000’s of products worldwide and have a dedicated customer base who return to us time and time again. The business has benefited greatly through valued customer recommendations and feedback.
連絡先
108 Rosyth Way , M13 2EU, Dunfermline, Edinburgh , 英国
- shabbychicandvintage@sky.com
- shabbychicandvintage.co.uk
1.4
ひどい
70件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stags Head Wall Decor
I purchased an item for my home and was quite pleased, although the item was smaller than expected its lovely quality and arrived quite speedily.
Perhaps if pictures are taken with another item so a sense of size could be achieved then I would have given this a 5* rating!
2017年2月8日
自発的なレビュー
Shabby Chic & Vintage からの回答
Hi,
Thank you for your review
We are so glad you are pleased with the service you have received. We will look at taken another image to include a larger item along side the stag head to give a better sense of size.
Kind Regards
Shabby Chic and Vintage
Shabby Chic & Vintage からの回答
Hi,
Thank you for your review
We are so glad you are pleased with the service you have received
Kind Regards
Shabby Chic and Vintage
Shabby Chic & Vintage からの回答
Hi,
Thank you for your review.
So glad you are happy with your purchase and our service
Kind Regards
Shabby Chic and Vintage
Shabby Chic & Vintage からの回答
Hi,
Thank you for your review.
So glad you are happy with our service and your mirror
Kind Regards
Shabby Chic and Vintage
Awful customer service
Absolutely shocking customer service. Ordered two items as gifts separately paid for delivery and they sent both items to one person. Their mistake and they didn't rectify. I asked for a Manager to call me and they refused. Wouldn't recommend them ever. For the sake of an item that was worth less than £15! It was their mistake, you would think that they would offer a refund for the delivery I paid for seen as the item that wasn't sent out....but nope! Very unprofessional.
2017年2月8日
自発的なレビュー
Shabby Chic & Vintage からの回答
So sorry you have experienced this, we did send both items to the one address which was our complete fault and we did offer to have the item collected and sent to the correct person however you did refuse for the item to be collected.
I am the manager and did speak to you on the telephone and did offer the above but without the item collected we could not offer a refund for this item. The items purchased had free delivery so no charges were made for delivery
Best wishes
Shabby Chic and Vintage
Shabby Chic & Vintage からの回答
Hi,
Thank you for your review.
So glad you are happy with our service
Kind Regards
Shabby Chic and Vintage
Shabby Chic & Vintage からの回答
Hi,
Thank you for your review.
So glad you like your furniture
Kind Regards
Shabby Chic and Vintage
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