レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I normally give 5 stars if I have reason too. I've just gone on the site looking at my last order that I reviewed and found that they had all been removed. I had genuine reasons for returning the wh... もっと見る

5つ星のうち1の評価

Worst shop ever. Der schlimmste shop auf Erden. Kundenservice ist nicht ausfindig zu machen. Wahrscheinlich gibt es klar keinen. Retouren werden nir teilweise anerkannt. Bleibe nun auf einer offenen... もっと見る

5つ星のうち5の評価

I purchase from Shein maybe every other week when i'm looking for cute things especially on the flash sale! I don't know why there are bad review, now I do not return items I've purchased if it doesnt... もっと見る

5つ星のうち4の評価

I have to say that shein's clothes are really good-looking and cheap, very suitable for people with average income who want to wear their own style. Although the logistics has been waiting for a while... もっと見る

3.7

まあまあ

TrustScore 5段階評価の3.5

172件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

It’s good

It’s good. Products are affordable price but I would be very cautious about the quality of some. But rather than this I love shopping with them

2021年11月5日
自発的なレビュー
5つ星のうち5の評価

I like it

The quality of the items are not very good but they are so cheap so what do you expect?

They always have flexible return policy, and customer service has been great for me. I only used few times but I am happy with them.

2021年11月3日
自発的なレビュー
5つ星のうち1の評価

They sent me a filthy parcel

They sent me a filthy parcel, wouldn't complain to the couriers, wouldn't send someone to come and collect it, and expected ME to clean the dirt myself and return it. I'm not their employee to be cleaning a dirty muddy mess for free. Awful company. No refund. No replacement. No store credit. NOTHING. Until I return the disgusting parcel. I am claiming with my bank instead

2021年10月18日
自発的なレビュー
5つ星のうち2の評価

None Existant Customer Service

My first order was for hair clips, came sooner than expected and was without any problems. In my second order - 5 blouses - three were perfect, just what I expected; they fit well and looked amazing. One top I didn't like the shape or color on me and the last blouse was wat too big.
No matter how many times I go to their returns screen, fill out the reasons why I want to return - go to NEXT STEP to print and generate a return label I can't do it. All I get is a No Entry Sign - (a little round white dot with a red slash through it) and that's it. No return label, not even a return address and no useful contact information. I've done at least once a day since I got that package... 20 days ago...
Can anyone read their customer manual? Information races by so fast - there is no pause feature - I can't get anything from it. Other than the directions to go to returns and then go through these same useless steps again, and again, and again!
And, no matter what time I have called the number I found for them 1-843-473-8877 it is ALWAYS busy. I've tried 3 am. midnight, 11am, 4pm Pacific Standard times. It's beep, beep, busy!
I am concerned about my third order. May have been stupid on my part, but halfish the secon order was amazing. It's a chance, I do realise that. But if things go wron with it It will be my last order. It's expensive to pay for so many unsatisfactory items.
I consider myself a good customer. I order what I want. I pay for what I keep. I do not make a habit of returning stuff. If I have to return something it is for a good reason and it is returned in original packaging in the condition I received it. I am careful and respectful of merchandise in my care. I expect good customer service commensurate with my own conduct. I am very disappointed by this lack of customer service.

2021年10月14日
自発的なレビュー
5つ星のうち4の評価

Wrong size

Bought a few items from them just to try and the items did arrive but all in the incorrect size. Why was my size swapped maybe a glitch in the website ordering, ended up giving it all to my sister but can’t say I’ve used them since then. 👍👎

2021年10月11日
自発的なレビュー
5つ星のうち4の評価

you must READ REVIEWS for shein

I love shein so much AS LONG AS YOU READ REVIEWS, you probably will too.

If I really like an item, I just read the review and as long as people say they liked it and it fit, I buy it. I haven’t had a problem yet and I’ve been buying from shein for three years. I WILL admit, that while buying clothing from them is okay, I would not purchase anything else. They end up giving you the wrong accessories, or one of them is broken, and it’s pretty annoying. But I’ve never had an issue with their clothes.

2021年9月30日
自発的なレビュー
5つ星のうち1の評価

SCAM

NEVER RECEIVED MY PACKAGE I SPENT OVER $50 ON. CONTACTED THEM AND I ENDED UP JUST AGREEING TO WAIT LONGER FOR IT AND STILL NEVER RECEIVED IT NOR MY NEIGHBORS.

2021年9月29日
自発的なレビュー
5つ星のうち1の評価

AAAAAAAHHH OHMY GOD

AAAAAAAHHH OHMY GOD shein sent me a free package to review and when i opened it FIFTEEN THOUSAND ROACHES crawled out and tried to eat all of my family, pets, and ME . i am severely angry about this and my house is infested with roaches. UUUUUUUGGGHHHHHH SHEIN IS SOOOOOOOOOOOOOOOO BAD SHEIN IS THE WORST I BET BIDEN WILL BE ANGRY ABOUT THIS AGHHHHHHHHH

2021年9月23日
自発的なレビュー
5つ星のうち5の評価

I love this online store

I love this online store. I have ordered for my daughter who is a size medium/9 and for myself and I am a 3x/20. The clothes are usually true to size for both of us. I get out clothes pretty fast and they are very affordable.

2021年9月22日
自発的なレビュー
5つ星のうち4の評価

disappointed

I do love their clothes and it takes a very short time to be delievered! However i am truly disappointed with the fact that the big sizes do NOT match the smile sizes. I'm in between L and XL and some of the "normal" clothes don't have a L big enough so I always have to search on the big sizes, there is not even half of the same pants and the ones that are suggested similar to the smaller ones are not even close to the same or just in general very poor done a.k.a "uglier"

2021年9月22日
自発的なレビュー
5つ星のうち3の評価

Hit or Miss

This company is always a hit or miss. I usually get something I absolutely love, or absolutely hate. Some of the clothes are made with the worsts materials and they just aren't worth it. My packages always arrive either 10 days early, or 2 months late. I don't expect much from this company, but every so often I find a couple of absolute gems.

2021年9月15日
自発的なレビュー
5つ星のうち1の評価

You never get what you ordered and what…

You never get what you ordered and what you order NEVER looks like it’s supposed too !! A scamming company !! Don’t even think that you’re going to get a refund because they are based in China and you will never see your money ever again…. You’ve been warned !!

2021年9月12日
自発的なレビュー
5つ星のうち4の評価

Delivery always arrives earlier than…

Delivery always arrives earlier than the app says. Quality is better than a few months/years ago. Easy to collect points which you can use at check out. Since summer I ordered a few times from them and maybe 2-3 pieces was sent back! Overall I’m happy and will continue to order with them.

2021年9月3日
自発的なレビュー

レビューの対象になっている企業の方へ

プロフィールを登録して、Trustpilot の無料ビジネス ツールにアクセスし、お客様とのつながりを広げてください。

無料アカウントを取得

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報