Very nice friendly staff. No pressure to buy anything.I talked to Adeela about the recent passing away of my Mum, she was so caring. Excellent customer services. I am a regular customer in Shiffonz an... もっと見る
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The clothes were lovely in themselves, but we were sent the wrong sizes and pieces missing with the little amount of beading already falling off if nor already missing when initially opened. As it was... もっと見る
企業が回答しました
Travelled all the way from Lancaster, the customer service was terrible, I purchased a full price £500+ outfit with no discount at all, when I returned home they’ve left on the security tag when I’ve... もっと見る
Beautiful outfit the picture does not do justice. In real outfit was stunning wore this on Eid and got endless compliments. The quality of the outfit was really good you won’t be disappointed. I order... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Shiffonz Entered the market with the first retail outlet in 2003, Shiffonz is a new look into the world of Fabrics. We have Revolutionized the concept of Retailing, and taken it into a new era.
連絡先
777 leeds road bradford , bd3 8bz , bradford , 英国
- 01274208459
- sales@shiffonz.com
- shiffonz.com
They asked for more shipping even…
They asked for more shipping even though I paid about 30 pounds
Such a thief
2022年7月3日
Shiffonz からの回答
Hi Saleha,
Unfortunately, the delivery charges are down to our courier service. We do not have any power over the shipping costs
Please feel free to email us at: sales@shiffonz.com and we will look into this for you
Thanks again for your feedback – we look forward to the chance to make this right.
Shiffonz
Onky £15 suit looks £70! Very happy
It was my first time wearing ready made clothes and it's perfect. Such a beautiful outfit for only £15! My sister thought it was £70! Really happy. I have my regular shop now 😊
2022年7月2日
Shiffonz からの回答
Hi Sara,
Thank you for your kind review
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
Outfit arrived on time and loved the…
Outfit arrived on time and loved the design and fit! Ordering from here from now on!
2022年6月29日
自発的なレビュー
Shiffonz からの回答
Hi Iffath,
Thank you for your kind review
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
Shiffonz からの回答
Hi Hira,
Thank you for your kind review
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
I have had THE WORST experience.
I have had the worst experience.
I travelled an hour and a half to the store in Green Street and tried a dress on in size S. I was given a new dress from the stock room, only to find out the sizing was completely different to one I tried in store and the dress did not fit when getting it home.
Since the wedding is in a week, I made an order online in a size M, and this has arrived.
I called the store to explain and kindly ask if I can post the one which was sized wrong back to the store for a refund, since this was not my error, I have still purchased from them. The lady told me it was MY fault, and I can only have an exchange or credit note. I tried explaining that I have already re-ordered the same dress, due to THEIR ERORR and I just want to get a refund on the dress which I was given in the wrong size. She was incredibly rude, shouting at me saying it was my fault.
I've never had an experience like it.
WORST CUSTOMER SERVICE - if you can call it service!!
2022年6月21日
自発的なレビュー
Appalling customer service - Poor quality products - please don’t get caught out - double check the entire garments faults are well hidden- refused a refund 15mins after purchase
Appalling customer service, I decided not to take to court as I just don’t have the time. I would strongly encourage customers to stay away from this business. If I could give less in terms of stars I would the service I received from the shop was absolutely appalling I purchased an item and 15 minutes later I return the item as it was faulty they refused to provide me with a refund and I was rightly really confused as to why this was the case, the manager in charge came across very arrogant and aggressive. The service was absolutely appalling and given how I was treated I think the behaviours displayed by the leadership team are are unacceptable. The branch in question was the Bradford branch based on Leeds Road. W
2022年6月21日
自発的なレビュー
Shiffonz からの回答
Hi Claire,
You were told the store policy prior to making your purchase, that sale items were non-returnable and non-refundable. You also tried the items on and were happy to purchase.
Please email us on sales@shiffonz.com if there is anything else we can help you with
Thanks,
Shiffonz
Amazing kurti and the fit was perfect I…
Amazing kurti and the fit was perfect I will buy again
2022年6月16日
自発的なレビュー
Shiffonz からの回答
Hi Yasmin,
Thank you for your kind review
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
Trousers and kamiz too tight…
Trousers and under kamiz too tight couldn’t wear it i had to use different top underneath and different trousers, also meterial is not soft as i thought so I washed the trousers so i couldn’t even return the dress, very disappointed, looks cheap not worth for tge money i paid. Waste of money.
2022年6月10日
自発的なレビュー
Shiffonz からの回答
Hi AB,
We're sorry to hear that you were not satisfied with your order.
Please note, we have a detailed size guide available, to ensure you purchase the correct size.
Unfortunately, due to you washing the garment we are unable to accept a return. If however a return was requested prior to the garment being washed, we would have offered a full refund.
We hope you understand.
If you have any other questions please email us at sales@shiffonz.com
Thanks,
Shiffonz
Order was shipped very fast
Order was shipped very fast! Product was true to the description and very pretty. Will order from this website again.
2022年6月9日
Shiffonz からの回答
Hi MN,
Thank you for your kind review
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
Excellent service
Excellent service and wonderful staff. I will definitely be shopping from Shiffonz again.
2022年6月7日
自発的なレビュー
Shiffonz からの回答
Hi SB,
Thank you for your kind review
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
I ordered a long dress for Eid but my…
I ordered a long dress for Eid but my order wasn’t the same as the photo. The dress had hanging beads at the bottom of the dress picture but the dress I received didn’t have. The main reason I ordered this dress was because of the beads which makes it more classy. I was very disappointed and it was too late to return coz Eid was close.
2022年6月3日
自発的なレビュー
Shiffonz からの回答
Hi Salma,
We're sorry you were not satisfied with your item. We have a service in place where if you request real images of items, we are more than happy to send them across to you, before you make your purchase.
Please feel free to email us at: sales@shiffonz.com and we will look into this for you
Thanks again for your feedback – we look forward to the chance to make this right.
Shiffonz
Although I thought the suit was a bit…
Although I thought the suit was a bit dear for its price I was happy with it’s design and quality and the speed with which it arrived, well before Eid.
2022年6月1日
自発的なレビュー
Shiffonz からの回答
Hi Aisha,
Thank you for your kind review
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
Loved the outfit and delivery was super…
Loved the outfit and delivery was super quick. Recommended Shiffonz to family and friends :)
2022年5月30日
自発的なレビュー
Shiffonz からの回答
Hi Taz,
Thank you for your very kind review. We're so glad you loved your suits.
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
The clothes itself was gorgeous my mil…
The clothes itself was gorgeous my mil loved the material
4 stars because delivery price is ridiculous
2022年5月27日
自発的なレビュー
Shiffonz からの回答
Hi Rahimna,
Thank you for your kind review. Our delivery charge is due to our courier service, unfortunately this is not down to us. However, we use the best possibly delivery service to ensure your items are delivered within 2-5 days.
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
Not what we had expected
Not what we had expected. Not happy or impressed I really did expect better from Shiffonz. I feel like the pictures displayed online are edited as it looked different.
2022年5月27日
自発的なレビュー
Shiffonz からの回答
Hi Khadeijah,
We're sorry you were not satisfied with your item. We have a service in place where if you request real images of items, we are more than happy to send them across to you, before you make your purchase.
Please feel free to email us at: sales@shiffonz.com and we will look into this for you
Thanks again for your feedback – we look forward to the chance to make this right.
Shiffonz
Good to do business with you but as…
Good to do business with you but as loyal customer we never offered discount . Shame
2022年5月24日
自発的なレビュー
Shiffonz からの回答
Hi Rehana,
Thank you for your review.
We try to offer our customers the best service, however our items are at fixed prices; unless they are on sale. We hope you can understand
Thanks,
Shiffonz
I’ve got exactly what I wanted as it…
I’ve got exactly what I wanted as it was on the website
2022年5月15日
自発的なレビュー
Shiffonz からの回答
Hi Shamsun,
Thank you for your very kind review.
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
Happy customer and delivery was on time. Excellent service
Happy customer and delivery was on time
2022年5月15日
自発的なレビュー
Shiffonz からの回答
Hi Sultana,
Thank you for your very kind review.
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
My dress came promptly with DPD
My dress came promptly with DPD. It is of very good quality and you definitely get your money’s worth. The embroidery is super detailed and very heavy. The stitching is also well done. It’s only certain coins that aren’t stitched on very well but everything else is pretty much on point
2022年5月12日
自発的なレビュー
Shiffonz からの回答
Hi Seasoning,
Thank you for your very kind review.
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
Shiffonz からの回答
Hi Farzana,
Thank you for your very kind review.
We hope to maintain a good service all the time and look forward to you shopping with us again!
Shiffonz
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