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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very nice friendly staff. No pressure to buy anything.I talked to Adeela about the recent passing away of my Mum, she was so caring. Excellent customer services. I am a regular customer in Shiffonz an... もっと見る

5つ星のうち2の評価

The clothes were lovely in themselves, but we were sent the wrong sizes and pieces missing with the little amount of beading already falling off if nor already missing when initially opened. As it was... もっと見る

企業が回答しました

5つ星のうち1の評価

Travelled all the way from Lancaster, the customer service was terrible, I purchased a full price £500+ outfit with no discount at all, when I returned home they’ve left on the security tag when I’ve... もっと見る

5つ星のうち5の評価

Beautiful outfit the picture does not do justice. In real outfit was stunning wore this on Eid and got endless compliments. The quality of the outfit was really good you won’t be disappointed. I order... もっと見る

企業が回答しました

企業情報

  1. 婦人服店
  2. 衣料品店

さまざまな外部ソースから提供された情報

Shiffonz Entered the market with the first retail outlet in 2003, Shiffonz is a new look into the world of Fabrics. We have Revolutionized the concept of Retailing, and taken it into a new era.


連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

529件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great material and the delivery was…

Great material and the delivery was right in time. Everyone was impressed with the dresses so defo will be ordering from here again

2022年5月9日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Christina,

Thank you for your very kind review. We are thrilled to hear that you loved your outfit

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

5つ星のうち5の評価

I ordere a few suits from Shiffonz the…

I ordered a few suits from Shiffonz the fitting was exactly right lovely suits will definitely be ordering again

2022年5月6日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Rehana,

Thank you for your very kind review. We're so glad you loved your suits.

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

5つ星のうち4の評価

Nice outfit

Nice outfit, good material

2022年5月5日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi,

Thank you for your very kind review.

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

5つ星のうち5の評価

Beautiful outfit the picture does not…

Beautiful outfit the picture does not do justice. In real outfit was stunning wore this on Eid and got endless compliments. The quality of the outfit was really good you won’t be disappointed. I ordered a size medium as the size was perfect only adjusted from waist. The arms are not see through but they did provide extra material for under arms for women who want to cover that section. All in all very happy will be purchasing again.

2022年5月3日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Zanna,

Thank you for your very kind review. We are so glad you loved your outfit and we look forward to you shopping with us again!

We hope to maintain a good service all the time and glad that we could help you

Shiffonz

5つ星のうち2の評価

The clothes are nice however the sizing…

The clothes are nice however the sizing isn't the best and the difference between each size is literally like a centimetre. The trousers for my eid clothes also had a hole in them which i didn't realise until the day before. So my mum had to spend the night before eid trying to sort the big hole they very poorly tried to conceal. If my trousers didn't have a hole in them i would've given them a higher rating.

2022年5月2日
Shiffonz ロゴ

Shiffonz からの回答

Hi Safra,

We apologise that you received a damaged item, we throughly check our items before sending them out to our customers.

Please feel free to email us at: sales@shiffonz.com and we will look into this for you

We look forward to the chance to make this right.

Shiffonz

5つ星のうち1の評価

Customer service really needs…

Customer service really needs improvement- I had no option but to pay £8 for next day delivery charge, only to wait around for a good few days for my package to finally arrive..Spoke to "Customer service" (people in shop) who was actually quite rude & no help

2022年5月1日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Begum,

Unfortunately, we don't have a next day delivery option. Our delivery charges vary depending on the weight of the item and where it is being shipped. Our delivery does take between 2-5 working days. We apologise about the service you received in-store, please email us at sales@shiffonz.com with more details as to what happened In-Store and we will investigate this for you.

Thanks,
Shiffonz

5つ星のうち1の評価

I haven’t received my clothes

I haven’t received my clothes ? It’s been weeks. Contacted the manager no response

2022年4月30日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Ahmed,

We're sorry to hear that you have not yet received your order, please email us your order number on sales@shiffonz.com and we will look into this for you

Thanks,
Shiffonz

5つ星のうち3の評価

Not original but ok

One item sent was the wrong size but was as pictured. The second suit was not the same as photos and had a different scarf and bottom. The diamond work on the suit was so sharp it cut my fingers. The stitching could have been more secured to not be hazardous. Will be returning both.

Update: appreciate the response from the company. But I will debate one fact that the item of clothing I was talking about did not mention a disclaimer. I have shopped enough sites to know to read and see if its an original. This was not stated therefore I was disappointed. The rest is history now. But wanted to clear that up as I did read through all details. Had i read a disclaimer I would not have risked a copy.

2022年4月29日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Tabzy,

We apologise that you received a wrong size. The items which aren't exactly as the image shows, are stated in the description box as "ABOVE CATALOGUE PICTURES ARE FOR DESIGN REFERENCE ONLY". We are more than happy to send our customers raw images of items, if requested.

Please email us at sales@shiffonz.com if you have any questions, we would be more than happy to help!

Thanks,
Shiffonz

5つ星のうち5の評価

Excellent service

Ordered Shararas online - good quality and so well made - lovely and flowy. Quick delivery. Had to return a suit. The customer service online was excellent. Suggested I return to their Green Street store which saved money in returning items.

2022年4月28日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Safra,

Thank you for your very kind review. We are so glad you loved your outfit and we look forward to you shopping with us again!

We hope to maintain a good service all the time and glad that we could help you


Thanks,
Shiffonz

5つ星のうち5の評価

Highly Recommended, Beautiful Outfit, Excellent Customer Service Too.

I placed my order online for the first time with shiffonz, and i received the outfit the following day,excellently packed and was kept up to date on the package arrival time too, the outfit was so beautiful in reality too, i also spoke to them in person and they were very polite.

I would highly recommend them and wouldn't hesitate to buy from them again.

Thank You.

2022年4月26日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Safra,

Thank you for your very kind review. We are so glad you loved the items and look forward to you shopping with us again!

We hope to maintain a good service all the time


Thanks,
Shiffonz

5つ星のうち1の評価

The colours are very off,

The quality isn’t the best the colours are completely off does not look like the pictures on this website. I wish I could attach pictures, there is just a straight line where the white meets the purple no fading so it looks like the top is white and skirt is purple. The refund took a while to come.

2022年4月25日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Lina,

We're sorry you were not satisfied with your item. We have a service in place where if you request real images of items, we are more than happy to send them across to you, before you make your purchase.

Please feel free to email us at: sales@shiffonz.com and we will look into this for you

Thanks again for your feedback – we look forward to the chance to make this right.

Shiffonz

5つ星のうち5の評価

1000000% reccomend

I have ordered twice from shiffonz, once 2 shawls for my mother in law and secondly a shalwar kameez luxury one for men.

The shawls were to die for.. the quality was amazing and they looked stunning in person even better than the photos on the website.

The shalwar kameez was gorgeous really nice details on collar and cuffs, came with gift bag, lovely material.

Everything is shipped swiftly and if you email them with any queries they respond with a good time.

Cant wait to order again!

2022年4月25日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Alice,

Thank you for your very kind review. We are so glad you loved the items and look forward to you shopping with us again!

We hope to maintain a good service all the time

Shiffonz

5つ星のうち4の評価

Fitting is excellent

Fitting is excellent. Fabric is nice as well but need bit consideration. And lastly the delivery mechanism needs improvement as I paid 1/3 of total cost for delivery.

2022年4月20日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Shahid,

Thank you for your kind review. Our delivery depends on the weight of the item and where it is being dispatched to.

We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

5つ星のうち5の評価

My outfits are more beautiful than the…

My outfits are more beautiful than the photos! Exceptional service, I've never ordered clothes online before and was sceptical. They fit perfectly and I'm so glad very quickly was able to get organised for my brother's upcoming wedding. Thank you so much!

2022年4月20日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Amandeep,

Thank you for your very kind review.

We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

5つ星のうち5の評価

Always an excellent service

I have been shopping with Shiffonz’s green st from over 3 years now. They provide great service. I had some issues with my items and needed exchange, got it done in no time. Great variety of Pakistani clothing with 5* customer service always.
Maria

2022年4月20日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Marya,

Thank you for your very kind review.

We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

5つ星のうち5の評価

Beautiful garment

Beautiful garment, will order again, thank you

2022年4月18日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Claire,

Thank you for your very kind review.

We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

5つ星のうち4の評価

Teal Sharara is unusually long

Teal Sharara is unusually long, and not in proportion with the shirt, so will need to have it shortened (about 6 inches). Also its not a Sharara as I was expecting, but is actually wide flared flappers. However the colour, kaam and chiffon fabric is all lovely and is as per the photos. The purchasing process online was easy, efficient and prompt delivery, as per always.

2022年4月17日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Sultana,

Thank you for your review. The size of the kameez and sharara is dependant on the design of the outfit.

We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

5つ星のうち5の評価

The outfit was gorgeous on my daughter…

The outfit was gorgeous on my daughter only promble we had was the trousers had to be altered for my daughter size apart from that alhamdulillah

2022年4月7日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Claire,

Thank you for your very kind review. We are so happy that you loved your outfits! We have a new size chart for our kids and infants range to help you decide which size is best for your little one.

We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

5つ星のうち5の評価

Mother & daughter suits

Love the mother and daughter suits I brought they fit really nice and looks beautifull on my daughter Thankyou

2022年4月6日
自発的なレビュー
Shiffonz ロゴ

Shiffonz からの回答

Hi Rehana,

Thank you for your very kind review. We are so glad you loved your outfits!

We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

5つ星のうち5の評価

Very nice clothes

I ordered my mehndi clothes. They are very nice and the delivery was very quick. Thanks.

2022年4月5日
Shiffonz ロゴ

Shiffonz からの回答

Hi Sonia,

Thank you for your very kind review. We are thrilled to hear that you loved your mehndi suit! Please share your images with us through our Instagram page, we would love to see.

We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

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