The Shires Removal Group レビュヌ 

88
•
TrustScore 5段階評䟡の4.5

4.3

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5぀星のうち5の評䟡

Excellent and professional service provided, Both Matt and Paul were fantastic, they made our move a lot more stress free and it went like a dream! 10/10 for them

5぀星のうち3の評䟡

1 issue on the Friday the week before we had to postpone the move (goods in storage), they were closed at 1730 so called first thing Monday the week previous and got hit with a £350 bill because it... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Brent and David worked tirelessly to make our move as smooth as possible. Despite some rain they carried on. Both men were pleasant and helpful. We were unable to remove our washing machine without B... もっず芋る

5぀星のうち5の評䟡

Absolutely fantastic. We've used them twice. First time quick and efficient. Today's removal didn't go to plan however the guys moving were polite and persevered and nothing too much trouble. Problem... もっず芋る

䌁業情報

  1. 匕越業者
  2. ・
  3. 匕越し・倉庫保管業
  4. 運茞サヌビス

さたざたな倖郚゜ヌスから提䟛された情報

Local, National & International Removals & Storage Company


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

88件のレビュヌ

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4.3

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(88)

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5぀星のうち5の評䟡

Shires did our house move and we would


Shires did our house move and we would like to say they were absolutely brilliant
Brent and Ben were fantastic, they are a real asset to Shire’s. The guys were very professional and nothing asked of them was too much , they were very accommodating and did their upmost to keep the stress of the move at a minimal
I would definitely recommend Shire’s and look forward to using them again in the future
Thanks Brent & Ben and Shire’s removals

2021幎12月10日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Thank you for your kind comments, we hope you'll be very happy in your new home :)

5぀星のうち5の評䟡

Brilliant removal service from Shires

Brilliant removal service from Shires. They arrived a day before the move to start loading up, then carried on all the next day from about 8-7 (it was a full lorry), and even called for back up from another team who had finished earlier, to help with unloading. They were really careful with all items, no damage and even helped to fix some of our furniture where screws etc had come loose prior to loading onto the lorry. Really polite and friendly too, would definitely recommend.

2021幎12月10日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Thank you for your review, we hope you are very happy in your new home :)

5぀星のうち5の評䟡

Excellent service from Brent Danny and


Excellent service from Brent Danny and Mario. Very careful ,arrived on time ,altogether a very professional team. THANKYOU.

2021幎11月17日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Hi Denise, it was a pleasure moving you, I hope you're very happy in your new home and thank you for the lovely letter, Lesley

5぀星のうち5の評䟡

Second time to use Shires Removals for


Second time to use Shires Removals for another overseas removal. Same as last time, great service, very helpful staff, nothing broken, damaged or lost. Very happy with whole experience - wrapping, packing and delivering. Oh, and wardrobes dismantled and rebuilt. Next move will be in 2022 and it will be Shires again!

2021幎11月2日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Thank you for taking the time to leave a review and your kind comments, we look forward to seeing you next year.

5぀星のうち5の評䟡

Great company

Shires moved us from UK to Portugal, with six months storage in between. Everybody was very professional and although there were new rules for moving to the EU after Brexit, which made the paperwork trickier, it all went well. Thanks to all involved, but especially to Lesley for coping with the bureaucracy, and Sam and Brent for unloading on a very, very hot day.

2021幎10月21日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Hi Penny, Thank you for taking the time to leave a review, we hope you are enjoying your new lifestyle and thank you for being so patient with all the paperwork.

5぀星のうち5の評䟡

Great Service

From the visit to prepare a quote through to the support provided by the office and the team on the day Shires have been great. Very professional, friendly, helpful and good value with good communication. I am confident that my goods in storage will be well looked after too.

2021幎10月15日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Hi, Thank you for taking the time to review we appreciate your kind words. Look forward to your next journey. All the best

5぀星のうち5の評䟡

Was recommended to use these

Was recommended to use these, fantastic polite service, from office staff to removal men, nothing was too much trouble. Initial price quoted was charged at a little more but this was expected, as moving out and into storage was longer and we didn't use as mony storage containers, but was pleased with charge and it was fair Would definitely use again if I have to move. Thank you very much for an efficient move you were brilliant.

2021幎10月10日
自発的なレビュヌ
5぀星のうち2の評䟡

Very Disappointed.

Very Disappointed.
The quote was the highest we received, but we do believe in 'you get what you pay for' so we accepted. The team showed up on time but soon informed us they had no wardrobes on board as no one had told them. The need for wardrobes was clearly discussed in the quote. They then informed us that the had no tools for dismantling, even though it was clearly stated on the top page of the contract they asked us to sign. The lads informed us it was a cushy job as we didn't have much to move. When we had a problem at the delivery point which could easily have been righted the company said they couldn't help as they didn't have time. Don't see why if it was a 'cushy job !!!
I would rather carry my furniture on my back than use these again

2021幎9月27日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Mr Lightfoot, Thank you for taking the time to review the service you received, I am sorry this was negative, we always try and make sure the vans have the adequate equipment on board, however they did dismantle and erect the wardrobe as requested. The problem at delivery was unforeseen and after the men delivered they unfortunately didn't have to time to move it all again. All the best in your new home.

5぀星のうち5の評䟡

Brilliant experience

Brilliant experience from start to finish. We had a two day move which Lesley squeezed in to help us out before the stamp duty deadline - she and Mandy were so helpful and friendly we knew we were onto a good thing. Brent and Shaun made moving out day so easy (I think the bacon butties helped), and then Brent and Lee did a great job of moving us in. Friendly and professional- highly recommend.

2021幎7月3日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Hi Anne, Thank you for your kind comments, hope you are settling in.

5぀星のうち5の評䟡

Absolutely fantastic

Absolutely fantastic. We've used them twice. First time quick and efficient. Today's removal didn't go to plan however the guys moving were polite and persevered and nothing too much trouble. Problem solving, tight spaces spaces willingness second to none. In the end 2/3 of our possessions have had to go into storage with them (problem with rental) and organised at short notice. Will use them again, for the 3rd time when we actually get our belongings into our new house. Thanks ever so much Danny and man! You've been my besties today.

2021幎6月8日
自発的なレビュヌ
5぀星のうち5の評䟡

A great service from start to finish

A great service from start to finish! The guys worked really hard and were helpful, polite and great to work with. I'd definitely recommend Shires.

2021幎6月3日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Thank you for your kind comments, we hope you are settling in.

5぀星のうち5の評䟡

Fantastic service from start to finish

I was exchanging and completing on the same day, I spoke to Mandy who was really helpful over the previous week as we didn't know until the last minute if we needed a van.
On the morning of the move Billy and Gareth arrived and were very efficient at getting the furniture out of our flat, 2 floors up with no lift and they didn't complain!! They then arrived at our new property ready to unload when we'd completed.
Throughout they remained polite and professional, I can't rate them highly enough.
Thank you Shire's removals for your first class service.

2021幎6月3日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Thank you for your kind comments, we hope you are settling in and enjoying your new home.

5぀星のうち5の評䟡

Brilliant service from shires removals


Brilliant service from shires removals from start to finish, very accommodating, Danny and Josh were the guys on the day they were absolutely fantastic ,worked really hard and we're very patient as they had to wait 4 hours until we got keys for new house and weather was rubbish that day but they just kept smiling through it all ,thanks Danny and Josh ,and all at shires would recommend them to any one👍

2021幎6月3日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Thank you for your kind comments, we hope you are settling in and enjoying your new home.

5぀星のうち3の評䟡

Cheated and ripped off

1 issue on the Friday the week before we had to postpone the move (goods in storage), they were closed at 1730 so called first thing Monday the week previous and got hit with a £350 bill because it wasn’t a weeks notice!
So calling before they closed on Friday no bill calling first thing Monday £350, feel a bit cheated especially after they asked if they could do the delivery 3 working days earlier.
Be careful with these guys.

2021幎5月25日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Mr Wilkinson, I'm sorry you feel this way all our terms and conditions are clearly marked and explained at the time of booking.

5぀星のうち5の評䟡

Fantastic

Fantastic, couldn’t have done the move without them. Prompt, flexible and efficient.

2021幎4月29日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Hi Amy, thank you for sharing, hope your settling in.

5぀星のうち1の評䟡

AVOID

AVOID THIS company.rude and ignorant. Drivers great but the rest ..shocking .do not use shires

2021幎4月25日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Hi Mr Patrick, would you like to contact us regarding your experience we cannot trace your move??

5぀星のうち5の評䟡

Highly recommended

All staff were extremely helpful. Having called the head office a few times each member of staff was very efficient ans friendly.
The two men who helped moved us were friendly polite and professional. They really cared for our belongings and made sure not to mark any walls or furniture.
I would highly recommend.

2021幎3月30日
自発的なレビュヌ
The Shires Removal Group ロゎ

The Shires Removal Group からの回答

Thank you for your kind comments, hope you are settling in :)

5぀星のうち1の評䟡

Terrible customer service

I left it a while before I wrote this review but I am still very annoyed with the behaviour of this company and believe my experience needs to be shared.
To start with the guys who actually do the removals are great although there were a few breakages which I still haven't been contacted about over a month later. My issue is with the admin/booking team. I had my removals booked in with them for the 4th of January, unfortunately I caught covid (NHS worker) and as soon as I had had my test we rang shires to inform them of this. At the time they just said ok we will contact you about a new date. Nobody came back to us so we rang them the day we should have been moving to discuss only to be told that we had lost out "deposit", which was actually the full payment amount and would need to pay the whole sum of money again to rebook as we didn't give them enough notice (we gave as much as we could). Now to me £390x2 for an hour and ten minutes work is ridiculous (plus the money they got for also moving my brother). Safe to say I will never use this company again or recommend it to anyone I know.

2021幎2月17日
自発的なレビュヌ

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