I bought 2 periods pants and really did not like the quality or texture or sizing. (Both medium but different sizes). Unfortunately they come in opaque cardboard packaging, so to see what they are you... もっと見る
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Took a week to arrive. Only opened 1 pair and tried to return unopened pack. Paid with PayPal but they wanted my bank details so unable to use their online form. Emails are answered but seem auto... もっと見る
企業が回答しました
I love Bodyform- I hate Always pads, that are so plasticky, highly perfumed and really irritate my skin. Bodyform are comfy, feel natural and don’t cause irritation. I’m worried that it’s increasi... もっと見る
Brought 4 Knickers for my autistic daughter who can not deal with sensory issues of pads and what a game changer. we had brought a different brand which where silky but again she would always struggle... もっと見る
企業情報
連絡先
Southfield Road, LU6 3EJ, Dunstable, Bedfordshire, 英国
- Support@shop.bodyform.co.uk
- shop.bodyform.co.uk
3.6
まあまあ
124件のレビュー
ネガティブなレビューの 39％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Be careful of limited returns policy
I bought 2 periods pants and really did not like the quality or texture or sizing. (Both medium but different sizes). Unfortunately they come in opaque cardboard packaging, so to see what they are you have to open them, you are then not allowed to return for hygiene reasons. The customer service team are responsive but have to stick to their policy. As I am a first time customer I have been able to arrange a refund for one pair. With both pants being £20 each I definitely wouldn’t risk trying again. I also paid £4.50 to send them back, I then found out I wasn’t supposed to send them back, although they gave me the address to send them! I have found much better quality in M&S. I would suggest body form add a feminine hygiene sticker and a small window in the packaging to allow for customers to check texture. It wouldn’t help being able to gauge size though.
2026年3月30日
Bodyform UK からの回答
Hi Charlotte,
Thank you for taking the time to share your feedback about the packaging — we really appreciate it. We’ve passed your comments on to our product development team so they can review this going forward.
Regarding the return, unfortunately we’re unable to accept items that have been opened or used. As outlined in our previous correspondence, returns need to be unopened and unused, and we’re sorry that this means we’re not able to process a return in this case.
We understand this may be disappointing and appreciate your understanding. If you have any questions or would like to discuss this further, please don’t hesitate to get in touch — we’re always happy to help where we can.
Great service and fast delivery but not…
Great service and fast delivery but not a fan of the product itself, panties were very thick and unflattering.
2025年10月6日
Bodyform UK からの回答
Hi Valentina,
We’re really sorry to hear the pants weren’t quite right for you. Our Comfort Fit range was created using customer feedback, and to improve the feel we’ve reduced the gusset (the absorbent part) by 35%, making the pants noticeably thinner and more comfortable to wear.
You can take a look at the range and learn more here:
https://shop.bodyform.co.uk/collections/what-is-comfortfit
If you have any questions or need help finding the right option for you, please don’t hesitate to get in touch — we’re always happy to help. 💜
Prompt delivery
2026年3月23日
Bodyform UK からの回答
Hi Leah,
Thank you for getting in touch, and we’re sorry to hear you’ve had some trouble with your refund.
I’ve checked our system and can see that a partial refund was issued on 2nd January. If you’re still experiencing any issues or believe something isn’t quite right, please do reach out to us at support.shop@bodyform.co.uk
Just to clarify our policy: we offer a 60 Day Money Back Guarantee, which allows customers to try one pair of period pants, and if they're not suitable they can claim and get their money back. Unopened items can also be returned and customers will be refunded. However, for hygiene reasons, opened items (other than the single trial pair) aren’t eligible for return.
If you have any questions or need further help, our support team will be happy to assist you.
Love this brand
2025年4月18日
Bodyform UK からの回答
Hi Maggie,
Please can you email support@shop.bodyform.co.uk with your full name and order number and we will look into this for you.
Thanks, The Bodyform Customer Care Team
The process in trying to get refunded…
The process in trying to get refunded for product or exchange is frustrating and I still have not received refund or exchange as I bought multiple of the item. I don't think I will be using bodyform again.
2026年1月22日
Bodyform UK からの回答
Hi Hayley,
We're sorry to hear you were unsatisfied with the refund and exchange process. Please email support@shop.bodyform.co.uk with your full name and order number and we will look into this for you.
Thanks,
The Bodyform Customer Care Team
Period pants are wonderful!
2026年1月20日
Great period pants
Great period pants, really pleased with the fit and usefulness of them (first time user!) Swift delivery too.
2026年1月16日
Bodyform period pants
I absolutely love these Bodyform period pants. I was sceptical but bought one pair and loved them so much I’ve now bought more. You must try them!
2026年1月7日
Great Product
Easy to order and quick delivery. Great pants, do exactly what they are supposed to do.
2025年12月31日
Quick & easy service to use, bought pants for daughter for Christmas at her request, hope they git OK?
Quick & easy service to use
2025年12月4日
Received quickly, great product
Received quickly. Product does exactly as stated, impressed!
2025年12月4日
Period Pants
Took a week to arrive. Only opened 1 pair and tried to return unopened pack. Paid with PayPal but they wanted my bank details so unable to use their online form. Emails are answered but seem automated answers designed to frustrate purchasers.
Not happy, will not be reordering or recommending.
Email requesting feedback contained broken links so unable to leave one.
2025年12月15日
自発的なレビュー
Bodyform UK からの回答
Hi Nora,
We’re really sorry to hear that you’re not satisfied with the service or the products you received.
Please reach out to us at support@shop.bodyform.co.uk, and our team will be more than happy to help.
Thanks,
The Bodyform Customer Care Team
Great product and delivery really quick
2025年12月7日
Good in size and quality
Fast delivery
Good price for the black friday
I bought 6 medium pants. The quality is good and they cover my bottom well.
2025年12月1日
Bad design for period pants and bad…
Bad design for period pants and bad customer service
I actioned the money back guarantee (which bare in mind only covers 1 pair of pants, and I got 3) and they didn't refund me after saying they would, one team told me to email another team and then they told me to email that team again, I am being passed around, all the time not getting a refund
2025年12月11日
自発的なレビュー
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