The service was fast however the mask cushion was very poor quality. I always buy the same brand and I am terribly disappointed with this particular one this time. I won't be buying it again.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy ordering. Fast, and free delivery. Having a record of all my order details is very helpful:)
企業が回答しました
I was not aware of your company prior to placing this order. Your prices were very attractive and the very quick delivery was greatly appreciated.
企業が回答しました
I couldn't find my product that I wanted but a quick phonecall helped me find the things I wanted. Parcel came on Tuesday, ordered on Friday. Box was well packed, with nothing being harmed en route.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Remologie is Canada's trusted online CPAP store, offering comprehensive home support services for diagnosing and treating Obstructive Sleep Apnea (OSA) nationwide. As an arm of Innovair Medical, Remologie collaborates with leading experts in medicine, respiration, psychology, nutrition, and physiotherapy to enhance sleep and overall wellness. Key Offerings: CPAP Products: A wide range of CPAP products delivered right to your door, ensuring you have the necessary equipment for effective OSA treatment. Online Sleep Apnea Quiz: A tool to help individuals identify potential signs of Obstructive Sleep Apnea. Home Sleep Test Kit: Available for customers in Manitoba and Ontario, allowing them to undergo sleep testing from the comfort of their homes. The results are analyzed by sleep therapists and discussed virtually. Comprehensive Support: Continuous support from staff throughout the treatment process, ensuring a smooth online shopping experience and consistent access to necessary products. Mission: To improve sleep and overall wellness through expert collaboration and a seamless online service that addresses the needs of individuals with Obstructive Sleep Apnea across Canada.
連絡先
150 McPhillips Street, R3E 2J9, Winnipeg, カナダ
- 204-786-2727
- support@remologie.ca
- shop.remologie.ca
4.6
優良
142件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick local and out standing service
2026年6月25日
Remologie からの回答
Hi Tim, Thanks for the review. We are glad you are happy with our service!
I asked for help and was told had to do…
I asked for help and was told had to do it on my own . Took me 4 try’s . Have had nice persons in past who have helped and the company should be pleased to have those employees .
2026年5月28日
Remologie からの回答
Hi Jerry, Our apologies for the miscommunication. We have discussed this situation with our staff to make sure this type of thing does not happen again. I have asked that our Client Care Supervisor reach out to you to discuss this situation. I hope you are able to come to an agreeable solution. Thank you for choosing Remologie. I hope you will continue to trust us with your care in the future, despite this less than desirable experience you had.
Remologie からの回答
Hi Dawn, Thank you for sharing. We are so glad you are happy with our quick service!
Remologie からの回答
Hi Colleen, Thank you for sharing your experience. We are happy to help!
Great company to deal with
Really like the sale to stock up on supplies and service is excellent. The shipping is quick and feel best place for CPAP supplies. Great company to deal with. Also the questions are promptly answered and that is appreciated.
2026年4月25日
Remologie からの回答
Hi John, Thank you for sharing your experience. We are so glad you've been happy with our quick shipping and customer service. We love to hear you feel we are the best place for CPAP supplies, thanks for much for your support!
Always high quality both service and merch
Love shopping and either picking up or having it delivered. Professional & speedy service each & every time.
2026年4月24日
Remologie からの回答
Hi Jerald, Thank you for sharing your experience. We are so glad you are happy with our professional and speedy service!
The service is good
2026年4月24日
Remologie からの回答
Hi Winona, Thank you for sharing. We are glad you were happy with our service!
Remologie からの回答
Hi John, Thank you for sharing your experience. We are glad to hear you were happy with our prices, and great service!
Great sale price for Cpap mask ,hose …
Great sale price for Cpap mask ,hose and filters.
Easy online ordering . Picked up the day after pla ING my order.
2026年4月23日
Remologie からの回答
Hi Patricia, Thank you for sharing you experience. We are glad you were happy with the price and the easy online ordering!
Thankfully my insurance cover your…
Thankfully my insurance cover your extremely high $30 delivery costs which was 1/3 of the cost. Otherwise it seems a lot. Especially when I order very light compact items.
2026年4月18日
Remologie からの回答
Hi Carol, thank you for the 5-star review. We really appreciate your support!
We understand delivery costs can feel high on smaller orders, and we’re glad your insurance was able to cover that for you.
To help on shipping, we offer free Canada wide shipping on orders over $100, so it can be a great opportunity to stock up and save on delivery.
Product was as described
Product was as described, easy to assemble, quick delivery, reasonable price
2026年4月17日
Remologie からの回答
Hi Robby, Thanks for sharing your experience. We are glad you were happy with the quick delivery and the price!
Remologie からの回答
Hi Kenneth, Thanks for sharing your experience. We are glad you were happy with our quick and efficient service!
Ordered yearly supply for cpap
Ordered yearly supply for mask, tubing, and filters. When received package the wrong mask was sent. Was able to return the unopened mask to Brandon with the proper mask being mailed from Winnipeg with no issues and received quickly thru the mail!
2026年4月1日
Remologie からの回答
Hi Dianne, Thank you for sharing your experience. We're glad we could quickly resolve the mix-up and get the correct mask to you without hassle. We appreciate your patience and are always here if you need anything further!
Quick service
Quick service. The initial discount was very helpful for a senior with limited income and no insurance.
2026年3月31日
Remologie からの回答
HI Al, Thanks for sharing your experience. We are so glad you were happy with the service. We are glad you were happy with the quick service and our promotional offer!
Remologie からの回答
Hi Mavis, Thank you for sharing your experience. We are so glad you were happy with our fast service and friendly staff!
Great service Every time
I bought the Cpap machine that was on sale because it only supported 3G tech. My win! The new machine is completely noiseless, and when you reach down in the dark to turn it off the top lights up so you can easily find the on/off button. When I arrived to pick up my order everything was in one box, and easy to carry. So glad I have a new machine for less than what I paid for the first one 6 years ago.
2026年3月29日
Remologie からの回答
Thank you for sharing your experience. We are so glad you are happy with your new machine!
Remologie からの回答
Hi Lewis, Thank you for the review. We are so glad you were happy with our quick service!
I would prefer to get tracking…
I would prefer to get tracking information once my order is received
2026年3月21日
Remologie からの回答
Hi John, Thank you for sharing your experience. I did see there was a delay in sending your tracking information. Thank you for pointing that out. We will look into how that happened to prevent it from happening again!
Prompt delivery Good directions
Prompt delivery Good directions. Cannot yet comment on how well everything works as I still haven’t used the travel CPAP.
2026年2月26日
Remologie からの回答
Hi Carleen, Thank you for the review. We are so glad you were happy with the prompt delivery and directions! If you need any advice on using your new travel CPAP, please let us know! You can email at support@remologie.ca or call at 204-786-2727. We are always happy to help!
Good price and helped exchange products…
Good price and helped exchange product that was ordered by mistake. Also south Winnipeg location is convenient.
2026年2月18日
Remologie からの回答
Hi Christian, Thank you for sharing your experience. We are glad to be able to help with your exchange!
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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