Zero customer service or support. Call the number, recording that repeats and never allows you to speak to a person to get answers. Contact support, we will get back to you within three business days,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The history or sleep stages do not work. When I go to permissions, it is grayed out and cannot change anything.
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... もっと見る
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... もっと見る
企業情報
ResMed Shop について
当該企業による記述
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
連絡先
9001 Spectrum Center Blvd, 92123, San Diego, 米国
- (833) 968-2727
- shop.resmed.com/en-us
2.9
まあまあ
1094件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and efficient process to order…
Quick and efficient process to order and items shipped and received quickly.
2024年8月28日
Quick turnaround
Quick turnaround time and they worked directly with my doctor to resolve some missing information on the written prescription.
2024年8月27日
ResMed Shop からの回答
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
Please let us know if you have any additional comments or questions!
Product arrived and works just fine.
2024年8月19日
Your entire team was engaged and helped…
Your entire team was engaged and helped me throught the process.
2024年8月5日
Great customer service and great device
Once the prescription was confirmed the device was shipped immediately and arrived in a day. I’m not sure why there are concerns about the sound of the Air Mini. It didn’t bother me at all. It didn’t seem any louder than the Air Sense 11. It’s compact and much more travel friendly. I’m glad I purchased it.
2024年8月5日
Simple and Uneventful
Simple and Uneventful. Customer Service guy was knowledgeable and quite helpful. Fast Shipping
2024年8月12日
Service like it used to be!
The customer service rep was extremely knowledgeable and helpful. My order shipped the same day and actually arrived a day earlier than promised. I highly recommend this company.
2024年8月23日
Returned AirMini no problem!
The airmini did not work out for me. I had a reaction to the humidification tablets. I called ResMed and it was absolutely no problem to send the machine back. No questions asked no problems. I was very pleased with how easy they made it. Just a note, if you think you might return a machine and you buy a package like I did make sure the two keep the tubing, headgear, etc. because needs everything needs to be returned. Do you
2024年7月29日
I get the products needed at the right…
I get the products needed at the right time!
Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time of billing. Have to wait until later typically to be able to find those. It would be nice to have a printed statement included in the packaging if that is possible.
2024年7月24日
Excellent Customer Service
Really appreciate how painless it was for me to try a different mask during my free trial. I got an airmini and my usual mask isn't available so am trying to find one that works. Thanks for helping.
2024年8月9日
Travel versus Home
The process was timely. As soon as you received my prescription you acted on it and sent the CPAP within a day or two. I am going on a cruise so the travel size is perfect for my trip. I do have to say I like my regular CPAP better but for traveling this one is perfect.
2024年8月7日
It was a good experience
It was a good experience. All the details were handled quickly and efficiently. Thank you
2024年7月24日
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