Zero customer service or support. Call the number, recording that repeats and never allows you to speak to a person to get answers. Contact support, we will get back to you within three business days,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The history or sleep stages do not work. When I go to permissions, it is grayed out and cannot change anything.
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... もっと見る
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... もっと見る
企業情報
ResMed Shop について
当該企業による記述
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
連絡先
9001 Spectrum Center Blvd, 92123, San Diego, 米国
- (833) 968-2727
- shop.resmed.com/en-us
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful and knowledgeable.
Package was packed well
Package was packed well. Finding what I wanted on the site was easy to include setup items etc. Once opened it was also easy to set up.
Archaic processes and long service times
Difficult to get to a human being; no response to messages; prescription requirements were a nightmare and handled badly (by FAX?! Really????) I thought I was saving time going directly to Resmed. What a joke. It took a day to place my order and get charged for it, and weeks to have my order fulfilled. After all that, the settings are wrong, so now I have to ship the unit back to get them fixed. What century are we in?

ResMed Shop からの回答
The service was not only efficient but…
The service was not only efficient but very pleasant and helped me through the process. I felt taken care of!
My doctor could fill up the form and I…
My doctor could fill up the form and I sent it directly, very effective
What’s the story with repairs
What’s the story with repairs. My AirMini has a problem and you guys referred me to the retailer. They said to take it up with you. I seem to be caught in the middle. Have loved the convenience and portability of the product but it has developed a weird whine after it has been operational for a period of time. Have checked all connections, filters, etc. Restarts quietly but then does its whining thing. Thank in advance for your help.

ResMed Shop からの回答
A much improved travel necessity
Arrived on time. Have already used the bag to take my AirMini to use on a trip by air. Much easier to deal with than an AirSense 10 which I have carried on TNTC trips in the previous 6 years!
Easy to order
Res Med made sure to get the correct information from my doctor, and the price was competitive
AirMini is terrific!! Your service has been impeccable
Your service has been impeccable, and I love my AirMini. I bought it on your website using your clear instructions and model prescription, and I was thrilled to receive it within the week. It is tiny and quiet, and according to my FitBit sleep report, does as good a job as my big, bedside CPAP. I did have difficulty with setting up the app, but after I mentioned that in a review, ResMed customer service took the initiative to call me and walk me through it (!), and now the app works like a charm. Because of poor reviews about noise, I had delayed buying this little machine, but I believe it is actually quieter than my bedside model. It’s possible that noise increases with air pressure (just speculating). At my low volume (7), it is very quiet. What a great machine!

ResMed Shop からの回答
All my questions were answered quickly…
All my questions were answered quickly by head-quarters staff; equipment arrived promptly. I slept well with it immediately.
Simple and easy ordering
Simple online ordering with an easy way to upload my prescription. Product came well packaged with reasonable prices. Thank you
Ordering was easy
Ordering was easy. Customer service was very prompt in replys. Looks like they are good products. I got the mini CPAP for traveling but haven't used it yet.
Great machine with immediate positive…
Great machine with immediate positive impact on my sleep quality.
I have two machines, one for home, one for travel. It is disappointing that the joint or combined monitoring cannot happen for the user. I hope this can be remedied.
Perfect for hospital stay
Love this tiny machine. I had to be hospitalized for surgery recently, so I packed my mini cpap and was so glad I did. It took up almost no space and worked perfectly.
WORTH EVERY PENNY!
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