Zero customer service or support. Call the number, recording that repeats and never allows you to speak to a person to get answers. Contact support, we will get back to you within three business days,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The history or sleep stages do not work. When I go to permissions, it is grayed out and cannot change anything.
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... もっと見る
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... もっと見る
企業情報
ResMed Shop について
当該企業による記述
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
連絡先
9001 Spectrum Center Blvd, 92123, San Diego, 米国
- (833) 968-2727
- shop.resmed.com/en-us
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordering Easy, need better invoice
Ordering was not hard , made downloading prescription easy.
Need to send an actual one page invoice along with the product so it's easier to turn into HRA account.
Everyone I spoke with was extremely…
Everyone I spoke with was extremely helpful, pleasant and professional! Very happy with my purchase!
ResMed device arrived as promised and…
ResMed device arrived as promised and it’s working perfectly.
To many issues with my VA prescription…
To many issues with my VA prescription that didnt need to happen.

ResMed Shop からの回答
Very pleased customer
I am extremely happy with the communication and service I received. I needed a portable cpap before a travel commitment and they did an amazing job of getting it out to me on time. And I love it!
Cordial knowledgeable representatives…
Cordial knowledgeable representatives who enjoyed serving the customer. Timely updates on the status of the order were also provided by email.
Grasp of my issues
Friendly, understood the issue I had, I liked that when there was a question he felt he could not adequately answer, he referred me to someone else. I like being able to speak with someone without going through a maze of “options”.
You were extremely difficult to deal…
You were extremely difficult to deal with in regards of what you required in a prescription. I have never had an issue boating a CPAP or supplies in my years of use. I customer service rep stated he would call me once my order was ready to ship to discuss expedited shipping. He never called and we were waiting for the portable device before leaving on vacation. We were delayed several hours in leaving.

ResMed Shop からの回答
You had exactly what I needed and shipped it promptly
You had exactly what I needed and quickly got my doctor’s approval to ship to me.
Easy to navigate and manage
Easy to navigate and manage. Price was competitive and shipping was quick and efficient.
Terrible Experience
I sent you an email last Friday about my experience. It was terrible. I thought I would get used to the AirMini, but instead, I got sick, with my sinuses continuously draining on Thursday and Friday. I stopped using the AirMini after six days of continuous use.

ResMed Shop からの回答
Proactive customer service…
I felt that your company wanted to be proactive with anything that might cause an issue. Fortunately, I've had no issues but believe I would have been taken care of had there been any.
Very easy set up and use
Very easy set up and use! Small in size but big in travel potential.
My experience with Resmed acquiring the…
My experience with Resmed acquiring the equipment and subsequent follow up was outstanding. So nice to have a company that has excellent customer service.
Very easy shopping experience!
Very easy shopping experience and they handled all of the back and forth with my Doctor to get the information they needed to ship my CPAP. Thank you for not making me be the middle man.
I received my AirMini in two days
I received my AirMini in two days. The pricing was the most favorable I've seen from any online seller. I do wish there had been more explanation of the HumidX options. I ended up ordering the wrong ones the first time.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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