Ordered Products 2/4/26 ..Had to get in touch with company on 16/4/26 to see where my order was ...2 days later received am email saying it was being shipped that day. No apology or nothing to acknowl... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Item only arrived the next day after I called because ordered 3 weeks ago and no sign of it. When it did arrive the box was completely wrecked but thankfully nothing appears to be damaged. The items... もっと見る
企業が回答しました
Very easy website to find items i needed, good delivery time and very competitive prices. Overall very happy with the service, will be using the company again.
Brilliant products and fab customer service. When a box was delivered damaged, customer service jumped in with replacements, so that a full round of property servicing could go ahead on schedule. Five... もっと見る
企業情報
当該企業による記述
Established in 1991, we’re an independent supplier of high-quality cleaning materials, chemicals, and cleaning machines ranging from vacuum cleaners to ride-on scrubber dryers. With a core focus on sustainable service delivery, our environment & local communities and product innovation, our mission is to change what you know about janitorial product supply and to create a sustainable future that reinvests into communities and the less privileged. We also focus on empowering our customers to lower their impact on the environment through our innovative circular machine recycling program. By partnering with Wessex for your janitorial and cleaning solutions, you are not only joining the Wessex customer family, but you are helping to make an impact on thousands of lives, right here in the UK, across local communities. Moreover, by purchasing from our Eco range, you further impact global emissions, deforestation, and your carbon footprint.
連絡先
6, 18 Empress Rd , SO14 0JU, Southampton, 英国
- 02380234304
- marketing@wessexcleaning.com
- shop.wessexcleaning.com
4.2
ほぼ満足
195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service from start to finish..
2025年2月28日
Great service
Always quick and on time. Telephone help has always been friendly and helpful. Great service.
2025年1月29日
Brilliant products & fab after-sales
Brilliant products and fab customer service. When a box was delivered damaged, customer service jumped in with replacements, so that a full round of property servicing could go ahead on schedule. Five stars all round.
2024年12月2日
Non-existent service.
Couldn't deliver filters which they took payment for, and still waiting for Nilfisk switch. How did you do. You didn't.
2024年11月27日
Messed around
Order a numatic vacuum that was (in stock) rang them up 3 days after, they told me it would come in 10 day then rang them up 6 days after to see how it was doing. Them they decided to say it would not be coming for another 2 months. Would definitely not being using this company again as they don't care about there customers!
2024年11月28日
自発的なレビュー
Wessex Cleaning Equipment and Janitorial Supplies からの回答
Dear Dan,
Thank you for taking the time to share your feedback. I am truly sorry for the experience you’ve had—it falls far short of the standard we aim to deliver.
When you placed your order, the initial lead time provided by Numatic was 10 days, and we communicated this to you. Unfortunately, the machine’s production schedule was unexpectedly delayed, and, regrettably, we were not informed of this change in time to update you promptly. This oversight on our part, particularly in keeping you informed, was unacceptable.
I understand how frustrating it must have been to contact us multiple times, only to receive inconsistent information and, ultimately, news of such a significant delay. Please know that we take this matter very seriously and are reviewing our processes with suppliers to ensure situations like this do not happen again.
We deeply regret that this experience has caused you to lose confidence in our company. If there’s anything we can do to make this right, please let us know, as we value your custom and would like the opportunity to restore your trust.
Thank you for bringing this to our attention, and once again, please accept our sincerest apologies.
MR
Always have my product in stock and…
Always have my product in stock and delivery super fast. No hassle no problem and fair price. 👌
2024年10月28日
Fast service and shipping
2024年10月3日
5*s all the way!
Cheaper than the rest. Quick delivery, cannot fault. I was updated on every step 5*s all the way!
2024年9月29日
A great company very fast very…
A great company very fast very efficient and very professional. Pleased to give them five stars every time.
2024年8月27日
Quick and easy
2024年7月31日
nocustomer service
non existing customer service. Lets you pay for products that are not available without even giving you a date of availability.
once you register you actually pay higher prices - ridiculous!
2024年6月27日
great service
2024年6月27日
Quick and easy
2024年6月1日
My order was delivered within 48hrs…
My order was delivered within 48hrs from ordering. Very impressed with the price and service. Would definately use again.
2024年5月28日
WEBSITE USER FRIENDLY FOR ORDERING.
WEBSITE USER FRIENDLY FOR ORDERING.
GREAT SERVICE ALL ROUND
2024年3月29日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。