Ordered Products 2/4/26 ..Had to get in touch with company on 16/4/26 to see where my order was ...2 days later received am email saying it was being shipped that day. No apology or nothing to acknowl... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Item only arrived the next day after I called because ordered 3 weeks ago and no sign of it. When it did arrive the box was completely wrecked but thankfully nothing appears to be damaged. The items... もっと見る
企業が回答しました
Very easy website to find items i needed, good delivery time and very competitive prices. Overall very happy with the service, will be using the company again.
Brilliant products and fab customer service. When a box was delivered damaged, customer service jumped in with replacements, so that a full round of property servicing could go ahead on schedule. Five... もっと見る
企業情報
当該企業による記述
Established in 1991, we’re an independent supplier of high-quality cleaning materials, chemicals, and cleaning machines ranging from vacuum cleaners to ride-on scrubber dryers. With a core focus on sustainable service delivery, our environment & local communities and product innovation, our mission is to change what you know about janitorial product supply and to create a sustainable future that reinvests into communities and the less privileged. We also focus on empowering our customers to lower their impact on the environment through our innovative circular machine recycling program. By partnering with Wessex for your janitorial and cleaning solutions, you are not only joining the Wessex customer family, but you are helping to make an impact on thousands of lives, right here in the UK, across local communities. Moreover, by purchasing from our Eco range, you further impact global emissions, deforestation, and your carbon footprint.
連絡先
6, 18 Empress Rd , SO14 0JU, Southampton, 英国
- 02380234304
- marketing@wessexcleaning.com
- shop.wessexcleaning.com
4.2
ほぼ満足
195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy online ordering
Easy online ordering, competitively priced, speedy deliveries, good products.
2023年5月31日
Arrived promptly and we'll packaged
Arrived promptly and we'll packaged. Product was exactly what I wanted
2023年5月28日
Very good service and fast delivery
2023年5月8日
Quick and easy.
2023年3月22日
Useful company I enjoyed to things I…
Useful company I enjoyed to things I order will order again
2023年2月1日
Order not received even after 10 days
Order not received even after 10 days, supposed to be delivered by the next working day!
2023年2月7日
Wessex Cleaning Equipment and Janitorial Supplies からの回答
Hi, Shakir,
Thank you for taking the time to leave us a review. I am sorry to hear on this occasion that our service did not meet your expectations.
I have investigated your order to get to the bottom of the delays. I have been able to locate your order from your order number on this review that was placed on January 31st at 19:39.
Our Warehouse dispatched your order in full on February 01st at 15:36 via our courier partners, APC. APC then delivered your order in full on February 3rd at 10:10. From when we received the order, to when it was delivered, the total time was 3-days.
Our online store says 'Next day delivery if ordered before 11AM'. Unfortunately, you're order was a few hours past that, so it was despatched the following day. However, it does show APC took two days to deliver your order which was shipped on a next-day service, so please accept my apologies on behalf of APC for this. I will pass this issue over to our logistics team to raise a complaint with APC directly.
If you would like to discuss this further, you can email marketing@wessexcleaning.com where we will get straight back to you.
Kind Regards,
MR
Prompt delivery and good price
2023年1月4日
Wessex Cleaning Equipment and Janitorial Supplies からの回答
Hey Susan,
Thank you for taking the time to leave us such great feedback. We're glad you had the best experience.
Thanks again,
MR
Easy of ordering and fast delivery
2022年11月18日
I am very impressed with Wessex…
I am very impressed with Wessex Cleaning supplies. I would of give you five stars, but your delivery courier has let you down !! It took a week to get my delivery, to find out I was 5 litres of bleach missing! the guy said it would be here the following day waited all day nothing, contacted customer services who said the bleach would be here the next day 🙄
up until now I am still waiting ..... Sorry Wessex 😞 Thank you Wessex 😊 I finally received my bleach I am very Happy 😊
2022年11月7日
Wessex Cleaning Equipment and Janitorial Supplies からの回答
Hey Lorraine,
Thank you for taking the time to leave us feedback. It's great to hear that we did well, however, I am sorry to learn about the courier letting you down on a few occasions.
We will pass your feedback to our courier company and get to the bottom of this. I'll take this offline and drop you an email with an update.
Thank you again,
MR
Their products are good stuff
2022年9月29日
Great Company will use again
My order was delayed because of some of the items being out of stock but i was kept informed. My order has now been delivered and i am pleased with the items i ordered
I recommend Wessex Cleaning.
Great prices and a wide variety of items and great company and customer services RECOMMENDED
2022年8月26日
Good job
Cheapest place I could find the item I wanted and it was delivered speedily and considerately. Will keep using.
2022年8月19日
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