SHOPFLIX レビュー 

168
•
TrustScore 5段階評価の2.5

2.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My experience is very good, I receive what I order, no false products or delays. Once I ordered an electric appliance that had a flaw, so I returned it immediately and had a refund from the shop as s... もっと見る

5つ星のうち1の評価

Extremely poor customer service. My delivery was significantly delayed, and my return was refused based on alleged damage. Despite repeated requests, Shopflix provided no photographic evidence and fai... もっと見る

5つ星のうち1の評価

Είστε χάλια διαλέξατε μια ανύπαρκτη εταιρία μεταφοράς κούριερ cc παραγγέλνω σύχνα και τώρα το τερματίσατε και φυσικά ποτέ ξανά από εσάς ούτε τα πήρα ακόμα δήθεν ότι θα αργήσει η κούριερ να μην την δια... もっと見る

5つ星のうち3の評価

Στους τροπους πληρωμης δεν υπαρχει e-banking, ουτε pay pal. Οι τιμες tvn προϊοντων δεν διαφερουν απο τα ηλεκτρονικα καταστηματα, πολλες φορες ειναι και υψηλοτερες. Οι περιγραφες των προϊοντων ειναι... もっと見る

企業情報

  1. オンライン市場

当該企業による記述

SHOPFLIX is an online marketplace — featuring over 11 million products from thousands of trusted Greek retailers. Our mission is to make everyday shopping smart, fast, and secure for everyone. Driven by a people-first philosophy, we focus on your experience — making online shopping easy, reliable, and rewarding.


連絡先

2.4

期待以下

TrustScore 5段階評価の2.5

168件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 72%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.4

すべてのレビュー

(168)

過去12か月のレビュー数: 102件

レビューを書く
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5つ星のうち5の評価

Παρόλο που δίστασα αρχικά να αγοράσω

Παρόλο που δίστασα αρχικά να αγοράσω , το τόλμησα καθώς βρήκα όντως τη χαμηλότερη τιμή στα παπούτσια Adidas που έψαχνα και ήταν και ετοιμοπαράδοτα. Παρέλαβα στον προβλεπόμενο χρόνο και το προϊόν ήταν άψογο. Μάλιστα πήρα δύο νούμερα για να δω ποιο μου κάνει πιο σωστά και προφανώς επέστρεψα το ένα που δε μου έκανε. Και η επιστροφή ήταν μια χαρά και πολύ σύντομα έλαβα το ποσό πίσω, χωρίς κανένα θέμα.

2025年12月2日
自発的なレビュー
5つ星のうち4の評価

Positive expirience, fast delivery

My experience with this company has been overall positive. I have placed several orders, mainly cosmetics, skincare products, and some household items and I never had any difficulty completing my transactions. I also used Klarna once, which made the process easier since the total value of the products was quite high. Deliveries were almost always fast, with the exception of one order that arrived with a slight delay, but it didn’t negatively affect my overall impression.

2026年1月27日
自発的なレビュー
5つ星のうち1の評価

Οτι χειρότερο ,παραγγελία για δώρο στην…

Οτι χειρότερο μπορούσαν και όμως το έκαναν, παραγγελία GR--31703673 για δώρο στην κόρη μου αγορά και πληρωμή 31/12 /25 αλλά στις 20/1/26 έλαβα μνμ ότι δεν μπορεί να διεκπεραιωθεί λόγω έλλειψης στο συνεργαζόμενο κατάστημα *20 ημέρες μετά !!?? ..επίσης σου εισπράττουν τα χρήματα τα κρατάνε στα ταμεία τους για 20+7 ..δλδ 27 ήμερες και ΕΣΥ τελικά αγόρασες δλδ μόνο θυμό και απογοήτευση!! Μείνετε μακριά από αυτούς και ας ''φαίνονται'' φθηνότεροι τελικά ίσως είναι μόνο φθηνοί !!

2026年1月20日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

Γεια σας,

Διαβάζοντας την κριτική σας, καταλαβαίνουμε απόλυτα τον εκνευρισμό σας και θέλουμε να ζητήσουμε μια ειλικρινή συγγνώμη.

Έχετε απόλυτο δίκιο. Το να περιμένετε 20 ημέρες για να ενημερωθείτε τελικά ότι η παραγγελία ακυρώνεται λόγω έλλειψης, είναι μια εμπειρία που δεν δικαιολογείται και δεν συνάδει με τις υπηρεσίες μας. Το γεγονός μάλιστα ότι η παραγγελία αφορούσε δώρο για την κόρη σας, κάνει το λάθος μας ακόμα πιο βαρύ.

Έχουμε ήδη προχωρήσει στην άμεση επιστροφή των χρημάτων σας, ώστε να φανούν στο λογαριασμό σας το συντομότερο δυνατό.

Ωστόσο, δεν θέλουμε να μείνουμε μόνο σε αυτό. Καθώς έχουμε τον αριθμό της παραγγελίας σας, ένας εκπρόσωπός μας θα επικοινωνήσει μαζί σας προσωπικά, ώστε να δούμε πώς μπορούμε να επανορθώσουμε έστω και τώρα για την ταλαιπωρία και την αναστάτωση που σας προκαλέσαμε.

- The Shopflix Team

5つ星のうち5の評価

Shopflix enthusiast

Shopflix is the best app for me by far considering e-shopping. Similar to Skroutz ok, but Shopflix has brought shopping to the next level! The choices are endless in all product categories and for all kinds of budget. Just give it a try, you won't t be disappointed!

2026年1月12日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

Hi there! 👋

Wow, thank you for such an enthusiastic review! We are absolutely thrilled to hear that Shopflix has become your go-to destination for e-shopping.

Hearing that we’ve taken your shopping experience to the "next level" is the best compliment we could ask for. We work hard every day to ensure we have endless choices that fit every taste and budget, so it is fantastic to know that you are finding exactly what you need with us.

Thank you for your trust and for the amazing recommendation to other users!

- The Shopflix Team

5つ星のうち5の評価

Lots of orders and always on point.

I have shopped so many times in the past and i never had any issue with my deliveries. Outstanding delivery times and user navigation experience of the website.

2026年1月5日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

Hi there! 👋

Thank you so much for your loyalty and for taking the time to share your experience!

Reading that we have been "always on point" across so many orders is the best feedback we could hope for. We work hard to ensure both outstanding delivery times and a smooth website navigation experience, so we are thrilled to know you are enjoying them.

We look forward to delivering your next order just as flawlessly!

- The Shopflix Team

5つ星のうち5の評価

Very good experience

Completed most of my Christmas shopping online using shopflix because of their new Shopflix max service. What would otherwise be at least 30€ of shipping, I completed with 10€, and everything was pretty much on time (I used BoxNow). My latest purchase was a sweater from the 'para pente' tv series which was exclusively sold on shopflix.

2025年12月22日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

Hi there! 👋

Thank you so much for choosing us for your Christmas shopping! 🎄

We are thrilled to hear that Shopflix Max worked exactly as intended for you. Saving on shipping costs while enjoying fast delivery via BoxNow is exactly the experience we strive to offer.

Also, great pick on the 'Para Pente' sweater! We love offering those exclusive items to fans, and we hope you enjoy wearing it.

Thanks again for the amazing feedback!

- The Shopflix Team

5つ星のうち4の評価

Long time online buyer

Long time online buyer, but this is at least to me unheard of...bought a product from the Shopflix app and my order disappeared after the message appeared on the screen :" Your order is successful! ". "Product will be delivered 21/01/2026, we will sent you a confirmation email of your order right away". I'm still waiting...( No order reappeared, no confirmation email, and i'm still talking with the Shopflix representatives). I ve been doing online shopping for 15 years now , both in Greece as well as abroad. A simple : we're SORRY for the inconvenience, our app malfunctioned , or the retailer backed down or run out of the product, would be nice to hear. Bad experience.
UPDATE:
As I have already contacted your sales team several times about the order , there's nothing that needs to be resolved anymore as you have apologized so politely in your current response. To me it's not only about the order disappearing, the important thing is how we deal with the customers after that. Glitches in the system can happen, but I'm totally pleased with the apology offered and I'm changing my rating to 4 only bc of that.

2026年1月16日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

Hi there,

First and foremost, we want to sincerely apologize for the stress and confusion this has caused. You are absolutely right—receiving a success message followed by silence is not acceptable.

We completely understand your frustration. It sounds like a technical glitch may have occurred during the final step, preventing the order from registering correctly in our system, which would explain why you haven't received a confirmation email yet.

We are eager to investigate this, explain exactly what happened, and fix it for you. However, as we haven't received the order details requested, we are unable to locate the transaction to assist you further.

Could you please reach out to us via direct message or email us at support@shopflix.gr with the email address or phone number you used for the order? Once we have this, we will prioritize your case immediately.

We are here to help and want to turn this experience around.

- The Shopflix Team

5つ星のうち1の評価

Customer service was below average

Customer service was below average. I was expecting my delivery between Monday and Tuesday, which was then delayed until Wednesday with no updates or communication whatsoever. When I contacted the shop, I was told it was the courier’s fault, and when I contacted the courier, they pointed back to the shop. No one took responsibility or kept me informed. Disappointing experience, to say the least.

2026年1月14日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

We’re sorry to hear about your experience. To assist you further, we need more details regarding your order and the situation you described. We’ve already requested additional information through the platform and are waiting for your response so we can resolve this for you as quickly as possible.

5つ星のうち1の評価

minus 5 stars

If i could give them a -5 stars I would. Avoid like the plague. Bunch of muppets running the whole show.

2025年12月18日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

We’re sorry to hear about your experience. We tried to contact you via the contact information you provided to us, in order to resolve any issues, and to discuss your experience. However we were not able to reach you. Please feel free to reach out to our support team so we can take a look at your case.

5つ星のうち5の評価

Great Value & Outstanding Customer Service

I recently purchased from Shopflix and due to their competitive pricing which was several euros cheaper than other retailers. The ordering process was smooth and straightforward.

My delivery did experience a delay, but when I reached out to customer support, they were incredibly responsive and helpful. They promptly explained that the delay was due to the farmers' strikes affecting logistics across the country (something I hadn't been aware of), and took proactive steps to ensure no further delays would occur. Their communication was clear, friendly, and professional throughout.

While the delivery timing wasn't ideal, it was completely beyond Shopflix's control, and their handling of the situation was exemplary. The combination of great pricing and genuinely helpful customer service has earned my review. I'll definitely be ordering from them again.

2025年12月12日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

Thank you so much for your kind words and the 5 stars! ⭐

We are thrilled to hear that you had such a great experience with us. Feedback like yours truly motivates our team to keep raising the bar. We look forward to serving you again soon!

– The Shopflix Team

5つ星のうち5の評価

Είμαι πολύ ευχαριστημένη .

Είμαι πολύ ευχαριστημένη .
Η παραγγελία ήρθε την επόμενη μέρα,υπήρχε συνεχής ενημέρωση για την εξέλιξη παραγγελίας

2025年12月17日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

Καλησπέρα Αναστασία! Σε ευχαριστούμε πολύ για τα όμορφα λόγια και τα 5 αστέρια! ⭐ Χαιρόμαστε ιδιαίτερα που η εμπειρία σου μαζί μας ήταν τόσο θετική. Το σχόλιό σου μας δίνει μεγάλη δύναμη να συνεχίσουμε να γινόμαστε καλύτεροι. Θα χαρούμε να σε εξυπηρετήσουμε ξανά σύντομα!
– Η ομάδα του Shopflix

5つ星のうち1の評価

TRAGIC SERVICE AND COOPERATION WITH THEIR DISTRIBUTION COMPANY

I PLACED AN ORDER THROUGH THE COMPANY AND THEY DID NOT DEAL AT ALL WITH THE DISTRIBUTION COMPANY THEY WORK WITH AND WHICH DID NOT RECEIVE THE RETURN OF THE PRODUCT WHICH WAS WRONG IN ITS TECHNICAL CHARACTERISTICS, TRAGIC SERVICE, COMPLAINT OF COURSE TO THE CONSUMER OMBUDSMAN AND THE GENERAL SECRETARIAT OF TRADΕ

2025年12月12日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

We’re sorry to hear about your experience. To assist you further, we need more details regarding your order and the situation you described. We’ve already requested additional information through the platform and are waiting for your response so we can resolve this for you as quickly as possible.

5つ星のうち1の評価

Shopflix does not assume liability; just collects money

The site claims to be just an intermediary with no liability whatsoever. I ordered three duvets and when the courier brought just two I contacted the agent I paid, which is shopflix and not the shop. Shopflix told me to call the shop!!!! I did this and the shop told me that they gave the courier 3 items. Do not use Shopflix, use skroutz that guarantees when you select the option to buy through it.

2025年10月30日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

We’re sorry to hear about your experience. To assist you further, we need more details regarding your order and the situation you described. We’ve already requested additional information through the platform and are waiting for your response so we can resolve this for you as quickly as possible.

5つ星のうち1の評価

I ordered an item that was available

I ordered an item that was available! After the payment, I received an email that the order cannot be handled due to the lack of the product!
ARE YOU KIDDING US???! This is a joke! Now my money are reserved for 1.5 weeks!!!! Since you cannot do your work in a professional way, at least give me my money back at once! I guess if you could do that, you could have updated your storage details as well.
You are a joke...

2025年12月2日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

We’re sorry to hear about your experience. To assist you further, we need more details regarding your order and the situation you described. We’ve already requested additional information through the platform and are waiting for your response so we can resolve this for you as quickly as possible.

5つ星のうち1の評価

I placed an order for a TV

I placed an order for a TV. The store couldn’t process it because of their own mistake. And instead of calling me to let me know, or at least apologizing or offering alternative products, they just sent me an email — which I only happened to see by chance.

I wanted the TV as a gift, and now I have to wait for my money to be refunded before I can look for other options.

Never again with Shopflix — first and last time. Be careful, guys — they’ve completely lost the plot.

2025年11月13日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

We’re sorry to hear about your experience. To assist you further, we need more details regarding your order and the situation you described. We’ve already requested additional information through the platform and are waiting for your response so we can resolve this for you as quickly as possible.

5つ星のうち1の評価

Απαράδεκτο site

Απαράδεκτο site. Βάζουν προσφορές για να μαζέψουν χρήματα και μετά αφού σε παιδέψουν αρκετά σου στέλνουν ένα συγνώμη λέγοντας ότι η προσφορά δεν ισχύει και δεν μπορούμε να σας εξυπηρετήσουμε αλλά θα σας επιστρέψουμε τα χρήματα σας. Ήμουν τυχερός και τα πήρα μετά από ενάμιση μήνα Φυσικά αφού είχα χάσει την περίοδο των προσφορών από άλλα καταστήματα !!!

2025年10月25日
自発的なレビュー
SHOPFLIX ロゴ

SHOPFLIX からの回答

Λυπούμαστε για την εμπειρία που είχατε. Για να μπορέσουμε να σας βοηθήσουμε, χρειαζόμαστε περισσότερες πληροφορίες σχετικά με την παραγγελία σας αλλά και για το περιστατικό που περιγράφετε. Έχουμε ήδη ζητήσει επιπλέον στοιχεία μέσω της πλατφόρμας εδώ και περιμένουμε την απάντησή σας, ώστε να σας εξυπηρετήσουμε άμεσα.

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