レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Extremely disappointed with this company. The processing and delivery time is completely unacceptable. I placed my order over two weeks ago, and I have now been informed that the handling time alon... もっず芋る

5぀星のうち1の評䟡

Do not buy from Goldenwarm. Everything is dropped shipped from China and expect long delays to receive any items. After 21 days we requested they cancel the order as it’s taken too long and... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I really love how these look on my cabinets, the brushed gold has a high-end feel that isn't too shiny or "fake" looking. They’ve got a nice weight to them and don’t feel like cheap, hollow plastic, w... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I'm in the middle of a full kitchen remodel and decided to paint my existing cabinets instead of buying new ones. The game-changer? Updating ALL the hardware. I chose Goldenwarm's long b... もっず芋る

䌁業が回答したした


連絡先

3.4

たあたあ

TrustScore 5段階評䟡の3.5

197件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 93に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

I.dont normally leave reviews but I


I.dont normally leave reviews but I have emailed them twice and waiting on a response. It's been stating the order is in transit for days now and has a plane symbol, yet I am meant to have these as per their website by 3 days time!

2024幎9月9日
自発的なレビュヌ
Goldenwarm ロゎ

Goldenwarm からの回答

Dear customer,

Hello, sorry for the inconvenience we caused. We checked your mailbox and did not receive your email. We have contacted you and sent you an email with the package transportation information. For the specific transportation time, please check the standard time on our website.

Your understanding will be highly appreciated. Please be assured that we will reply to you timely within 24 hours.

5぀星のうち2の評䟡

GWUK3138

GWUK3138

I ordered door handles 21 days ago I have not heard anything since that day 12/08/24

I have emailed them and have had no response, I am waiting to complete my daughters wardrobes would really appreciate a response on here or via email.

Very disappointing

2024幎9月3日
自発的なレビュヌ
Goldenwarm ロゎ

Goldenwarm からの回答

Dear customer,
We have not received any email from you before. We are sorry that you still have not received your package. We have informed the carrier to prioritize your shipment. We have proactively emailed you now. Your package will be delivered within 48 hours. We have emailed you the tracking number and shipping information. Please check.
Thank you again for your time and understanding.

5぀星のうち1の評䟡

Company does NOT stand by return policy

This company sent substandard cabinet pulls that look cheap cheap cheap. I contacted Claire to return them, they offered me 20% back and I had spent over $157. Then they told me after I didn't accept the 20% that they would refund it, but not the shipping from China. They said it's not their seller's fault. Well it is their seller's fault because I don't want the substandard pulls. They should stand by their product, but they do not. The whole return policy and the promise of satisfaction is complete malarkey. Don't believe them, don't buy from them, it's a disaster and terrible experience.

2024幎8月21日
自発的なレビュヌ
Goldenwarm ロゎ

Goldenwarm からの回答

Hello!

I'm Claire from Goldenwarm Customer Support.
We're sorry to hear this.
We've communicated with you via email. We accept returns for full refunds, but we provided our US address and have not received a response from you, nor a tracking number. We asked the warehouse but have not received your package. If you have already returned the product, please reply to us in the email and we will sincerely resolve this issue for you.
We are always at your service.
Thank you again for your time.

5぀星のうち2の評䟡

Delayed delivery and poor customer service

Ordered small number of cabinet handles 8 days ago and have received no items, no update and no confirmation the items have even been dispatched. In this day and age there is absolutely no excuse for poor customer service or such long dispatch and delivery times. Absolutely poor service. Could order handles for next day delivery elsewhere, which is what I would advise everyone to do.

Order ID: GWUK2993

2024幎8月12日
自発的なレビュヌ
Goldenwarm ロゎ

Goldenwarm からの回答

Dear customer, this is Claire. We checked our mailbox and did not receive any email from you. Our package has been shipped on 8/6. We have sent you the tracking number of our package by email. The package is still within a reasonable transportation time, but in order for you to receive our package earlier, we will arrange delivery for you as soon as possible after the package clears customs.
Anything we can do for you, please contact us freely.
Thanks for your time and best regards.

5぀星のうち5の評䟡

Installation was a breezy

I recently installed the Digital Display Basin Faucet, and I couldn't be happier! The digital display is incredibly convenient, allowing me to get the perfect temperature every time. The sleek design adds a modern touch to my bathroom, and the installation was a breeze. It's a fantastic blend of style and functionality. Highly recommend!

2024幎8月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Absolutely amazing quality I am


Absolutely amazing quality I am obsessed 🀩 look so gorgeous and elegant the both tone of silver and black give the most detail in the design the metal material so perfectly the capture in both tone give the perfect 🀩 touch to my kitchen I am obsessed 🀩

2024幎8月5日
自発的なレビュヌ
5぀星のうち4の評䟡

Customer Service save

I placed an order for 23 handles and I received only received 5 at first. I contacted them via their contact page and received a response after 3 days. I have scored as an 4 as I feel there is room for improvement in communications, my initial frustration could’ve easily been resolved by communications stating my order would be shipped in different shipments. But Goldenwarm did turn the experience around in the end and they not only delivered the rest of my order in time for my kitchen fit but they offered me a 10% refund as an apology which was greatly appreciated. The quality of the product is 5* so I am very pleased to have received the order in full in the end.

2024幎7月29日
自発的なレビュヌ
Goldenwarm ロゎ

Goldenwarm からの回答

Hello!

This is Claire from Goldenwarm Customer Support Team
We are so sorry for hear that. 

We have communicated with you by email. Since our orders were purchased from different warehouses, the packages will be split and shipped.Your second package is still in transitWe checked and found that your package has been sent to your local post office.The package is expected to be delivered within 48 hours.

We are always at your service.
Thank you again for your time.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報