We have a great experiance with Shurgard Hayes. The manager Mr. Anu is a great person ,very kind & helpful. Excellent storage facility at great price.
所在地
所在地を変更Uxbridge Rd, UB4 0HD Hayes, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First if all i would like to thank Molly from Hayes branch who gave me an outstanding costumer service going above and beyond explaining to me all the details for the contract also did not hesitate in... もっと見る
I visited Shurgard, Hayes as I needed storage space for next week. The customer advisor, Miss Shahtaj went out of the way to explain to me the detailed process and cost of the storage space they rent... もっと見る
Helpful staff who took time to explain the process clearly. And they called when my allocated storage unit changed so even arriving after the office was closed presented no problems.
企業情報
Shurgard Self Storage - Hayes について
当該企業による記述
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
当該企業による記述
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
連絡先
Uxbridge Rd, UB4 0HD, Hayes, 英国
4.5
優良
93件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shurgard is ridiculous
Shurgard is ridiculous. Stated one price then added on a bunch of extra charges to bump up their fee, after you've signed up.
They also cancelled my auto pay and tried to charge me for late payment and threaten me with throwing my storage items out of their unit. For a mistake THEY made!
Hate having to deal with this company.
2025年9月2日
Shurgard Self Storage - Hayes からの回答
Hi Sarina, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly. Your Shurgard Team
Excellent customer service provided by…
Excellent customer service provided by Mr Anu .
2026年7月10日
自発的なレビュー
Molly is very cheerful and…
Molly is very cheerful and professional. Would recommend to everyone
2026年7月8日
自発的なレビュー
Excellent service from hayes staff and…
Excellent service from hayes staff and the prices are great
2026年7月6日
自発的なレビュー
We have a great experiance with…
We have a great experiance with Shurgard Hayes. The manager Mr. Anu is a great person ,very kind & helpful. Excellent storage facility at great price.
2026年7月1日
自発的なレビュー
Very happy with the location the…
Very happy with the location the service and prices at the facility
2026年7月1日
自発的なレビュー
Great location and excellent service…
Great location and excellent service and prices
2026年7月1日
自発的なレビュー
Excellent service from store staff and…
Excellent service from store staff and location clean and very friendly people
2026年6月2日
自発的なレビュー
Itens had been stolen
There are no working security cameras inside the building. The mesh was cut and my belongings were stolen.
When I contacted the management, I was informed that they do not review the external camera footage because there is “too much video to go through” and they “do not have time.”
This reflects a serious lack of security and poor respect for customers. I strongly advise against leaving your belongings on this site.
After some research, I discovered that incidents of this nature have been occurring for approximately six years, and my case is not isolated. There appears to be ongoing negligence regarding security measures by the company.
2026年5月1日
自発的なレビュー
Shurgard Self Storage - Hayes からの回答
Dear Camila,
Thank you for your feedback. We’re sorry to hear about your experience and would like to investigate the situation further to better understand what happened and how we can assist.
Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you?
Our team remains at your disposal for any additional questions you may have.
Your Shurgard Team
Thank you Molly!
Transferred today with the help of Molly I had a rate increase and she helped me to cut my cost down.
2026年5月1日
自発的なレビュー
The manager it's a great person and…
The manager it's a great person and very helpful , so as the other staff working here
All good !
2026年4月11日
自発的なレビュー
Excellent team at hayes and great…
Excellent team at hayes and great pricing. The store manager is brilliant
2026年4月8日
自発的なレビュー
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