Esperienza estremamente positiva! Gioielli super eleganti e delicati. Mai fuori luogo Consiglio vivamente di acquistare almeno uno dei vari prodotti che Sif Jakobs jewellery mette a disposizione sul... もっと見る
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レビュアーのコメントを見てみましょう
Jeg har bestilt en ring to ganger. Bestillingen gikk gjennom, men dagen etter fikk jeg mail om at varen er utsolgt. Det går fortsatt an å bestille samme ring på nettsida, og det står at den er på lage... もっと見る
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Bought a Perla ring with pearls. Within a week the pearls let go of the ring. Can happen... What really sucks is the bad customer support. Bad is an understatement, NO customer support. Despite emaili... もっと見る
Solving a problem: A problem occurred by sending my ordered good. Lisee at Sif Jacobs Customer Service, has solved this problem, getting back to me very quickly with a resolution. I was very impress... もっと見る
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企業情報
当該企業による記述
Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...
Sif Jakobs Jewellery
当該企業による記述
- Let Yourself Shine
- Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.
Free delivery on all orders within EU
Enjoy free delivery on all orders within EU!
Don't worry about delivery costs. We offer free delivery on all orders within EU.
連絡先
Mesterlodden 23, 2820, Gentofte, デンマーク
- 0045 33 93 77 77
- online@sifjakobs.com
- sifjakobs.com
3.7
まあまあ
592件のレビュー
ネガティブなレビューの 81％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
You’d better never buy Sif Jacobs
Way overpriced products. It's amazing how low quality you get for so much money.
2025年5月15日
Sif Jakobs Jewellery からの回答
Dear Anita, we are sorry to hear about your experience with the piece of jewelry. We always do our best to ensure high quality and satisfying design. Please don’t hesitate to contact us at online@sifjakobs.com we will be more than happy to assist you. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Sif Jakobs Jewellery からの回答
Dear Sasha, we are sorry that your shipment has been delayed with DPD. You are always welcome to contact us at our email address:online@sifjakobs.com. We have reached out to the shipping company and will get back to you via email. Wishing you a good day.
Kind regards,
Emilie from Sif Jakobs.
Vary beautiful and good quality!❤️
2025年5月8日
Sif Jakobs Jewellery からの回答
Dear Olga,
Thank you for your review. We are pleased to hear about your satisfaction with the jewelry. We look forward to assisting you again. Wishing you a great day. Kind regards,
Emilie from Sif Jakobs.
Mooie juwelen
Mooie juwelen, mooi aanbod, retour was eenvoudig en snel afgerond.
Enige minpuntje: je weet niet goed wanneer pakje verstuurd is, ook moeilijk om te weten wanneer gaat geleverd worden.
2025年5月7日
Sif Jakobs Jewellery からの回答
Dear Isabelle, thank you for your review. It’s lovely to hear about your experience and satisfaction. We always do our best to provide information about delivery and send tracking details. We’re sorry if you felt there was a lack of this. We hope to assist you again and look forward to it. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs
Sif Jakobs Jewellery からの回答
Dear Karen,
Thank you for your review. We’re delighted to hear about your enthusiasm for our jewelry. We look forward to assisting you again. Wishing you a wonderful day. Kind regards,
Emilie from Sif Jakobs.
prachtige ring zeer snelle verzending…
prachtige ring zeer snelle verzending ben zeer tevreden
2025年4月23日
Sif Jakobs Jewellery からの回答
Dear Jacqueline, we are happy to hear about your experience. It’s wonderful to hear how much you enjoy the piece of jewelry. We look forward to assisting you again. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Sif Jakobs Jewellery からの回答
Dear Joost,
We’re sorry if you feel that the shipping has taken longer than expected. We can see that DPD has received the package and it is on its way to you. If you have any questions or need further assistance, please don’t hesitate to contact us at our email: online@sifjakobs.com.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Sad service
2025年4月20日
Sif Jakobs Jewellery からの回答
Dear Renee,
We are sorry if your experience with us has not been satisfactory. As we recall from our email correspondence, you wanted to add something to your order, but unfortunately, your order had already been packed and shipped. Because of this, we were unable to accommodate your request. You are always welcome to contact us at our email: online@sifjakobs.com if you have any questions or concerns.
We wish you a great day.
Kind regards,
Emilie from Sif Jakobs.
I wanted the pink watch I purchased and…
I wanted the pink watch I purchased and a week later still no watch delivery. I wrote a letter and received a response of it’s been discontinued. Sorry. I waited to get my credit card refunded
2025年4月16日
Sif Jakobs Jewellery からの回答
Dear Cari, we are sorry to hear about your experience. Unfortunately, the watch is no longer available, which is why we had to cancel your order. As mentioned, the order has been cancelled and the amount has been refunded.
If you have any questions, please feel free to contact us at online@sifjakobs.com.
Kind regards,
Emilie from Sif Jakobs.
Sif Jakobs Jewellery からの回答
Dear Eydis, we are pleased to hear about your experience with us, and we look forward to assisting you again another time. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Earrings Ellera quadrato : good quality
I already baught earrings red color in a jewellery in France. I was satisfed with the quality and baught the same in green color directly on the web.
The package, well prepared, was delivered some days later.
The transporter FedExpress didn't inform of the date/time of delivery. The client should do the tracking to get these informations.
2025年4月11日
Sif Jakobs Jewellery からの回答
Dear Cors, thank you for your review. We’re happy to hear that you enjoy our jewelry and that you had a positive experience with us.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Sif Jakobs Jewellery からの回答
Dear Martha, we are happy for your enthusiasm for our jewelry. We look forward to assisting you again another time. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
I was not satisfied because of no reply… they were slow but reliable at the end!
I was not satisfied because of no reply by custumer service. They reached out & replaced without cost. Slow but reliable = I am ok with that. Thank you, I will buy again!
2025年2月1日
自発的なレビュー
Very poor customer service/pending complaint
Very poor customer service. I ordered a bracelet online on 26 December, which was only delivered after 2 weeks. On opening my parcel, the item was clearly damaged.
I immediately emailed customer service, as no response was forthcoming I opened an official complaint on the ODR platform.
After weeks of waiting, I get a response that they will refund me, because the bracelet is out of stock!
This is just completely substandard service: So I continued my complaint.
After insisting, I was told the next day that they had found a bangle after all, which I could purchase at a discount. This I have now done and look forward to the delivery of my order. I will keep you informed
2025年2月4日
自発的なレビュー
Customer asking for service are ignored completely
Bought a Perla ring with pearls. Within a week the pearls let go of the ring. Can happen... What really sucks is the bad customer support. Bad is an understatement, NO customer support. Despite emailing many times, complaining customers are ignored completely. Don't buy here!
2024年12月28日
自発的なレビュー
It took a while, but i got a replacement. Trustworthy IMHO.
I was pleased with finding this store. As the father of four teenage girls, it took me no time to purchase more than 10 different items (being Christmas).
Two of my daughters are moderately allergic & needed non-allergic, the other ones also wanted the pretty jewellery, ... Nice look, correct price: perfect. Until I had a wristband delivered that broke on the first day of use. Bad batch?
It is not that I got a negative reply to my e-mails concerning this. I just got NO reply.
Take the money & run. I did not expect it from this Scandinavian company. In the meanwhile, the second bracelet (for daughter number three) broke as well. So the least we can say is that the bracelets are ... delicate?
After mailing Twice & no reply, I do not bother anymore. The price is nice, the product is nice, but the bracelets are very delicate (bought two, broke two & different girls) All within the first DAY & first MONTH of use. And the response is not unfriendly. It is non-existent.
I am disappointed as I wanted to buy more here, & regularly. Apparently, they are not in it for the long term.
---
Edit: after this review, they contacted me & the broken bracelet got replaced at no cost. I am satisfied - I was a bit too harsh, apparently.
2025年1月16日
自発的なレビュー
Dårligt kvalitet
Har købt en virkelig smuk ring som jeg er meget glad for, men ringen har mistet sit guldbelagte efter kun en måned.
Jeg er meget ked af det og skuffet over at kvaliteten er så dårlig.
2024年8月20日
自発的なレビュー
Sif Jakobs Jewellery からの回答
Kære kunde,
Tak for deres anmeldelse. Vi er naturligvis kede af, at vores smykke ikke lever op til forventningerne. Hvis der er noget vi kan gøre for dem, skal de være velkommen til at kontakte os på vores mail: Online@sifjakobs.com. Tusind tak.
Beautiful, unique jewelry, gorgeously wrapped & sent quickly
The order was processed so quickly! I really appreciated that and how beautifully the ring I ordered was packaged. It really feels like a treat. The quality of the craftsmanship at this price point is impressive.
2024年4月12日
Sif Jakobs Jewellery からの回答
Dear
Thank you for your review. We are very happy that you took the time to do so.
We are delighted to know your satisfaction for the order and appreciation of our service.
Our stock team do their best to pack every order safely and beautifully for our customers.
We wish you a wonderful day
Best regards
-Lisee
Sif Jakobs Jewellery からの回答
Dear Ana
Thank you for your review. We are happy that you took the time to do so.
We are delighted to know you are satisfied with your order with the beautiful earrings.
May you have a wonderful day
Best regards
-Emmy
Sif Jakobs Jewellery からの回答
Dear Sasa
Thank you for your review. We are pleased to know you are satisfied with your order and our jewellery.
We wish you a good day
Best regards
-Emmy
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