Esperienza estremamente positiva! Gioielli super eleganti e delicati. Mai fuori luogo Consiglio vivamente di acquistare almeno uno dei vari prodotti che Sif Jakobs jewellery mette a disposizione sul... もっと見る
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レビュアーのコメントを見てみましょう
Jeg har bestilt en ring to ganger. Bestillingen gikk gjennom, men dagen etter fikk jeg mail om at varen er utsolgt. Det går fortsatt an å bestille samme ring på nettsida, og det står at den er på lage... もっと見る
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Bought a Perla ring with pearls. Within a week the pearls let go of the ring. Can happen... What really sucks is the bad customer support. Bad is an understatement, NO customer support. Despite emaili... もっと見る
Solving a problem: A problem occurred by sending my ordered good. Lisee at Sif Jacobs Customer Service, has solved this problem, getting back to me very quickly with a resolution. I was very impress... もっと見る
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企業情報
当該企業による記述
Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...
Sif Jakobs Jewellery
当該企業による記述
- Let Yourself Shine
- Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.
Free delivery on all orders within EU
Enjoy free delivery on all orders within EU!
Don't worry about delivery costs. We offer free delivery on all orders within EU.
連絡先
Mesterlodden 23, 2820, Gentofte, デンマーク
- 0045 33 93 77 77
- online@sifjakobs.com
- sifjakobs.com
3.7
まあまあ
592件のレビュー
ネガティブなレビューの 81％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bellissimi gioielli
Bellissimi gioielli, ben fatti e con un ottimo rapporto qualità prezzo.
2024年3月31日
Sif Jakobs Jewellery からの回答
Dear Giulia,
Thank you for your positive feedback! We sincerely appreciate you taking the time to rate us.
Have a wonderful day!
Kind regards
Alberte
I haven't received my order yet
Fast and good service. After 3 phonecalls to 3 post service company's I finally got to know that my order came really quick. But I was never let known about it by the post company. Thank you seller for fast sipping and quick response.
2024年3月31日
Sif Jakobs Jewellery からの回答
Dear Fjolnir
Thank you for your review. We are happy that you took the time
We have checked up on you order. Your order was handled and dispatch 2nd April and waiting for you to collect since the 4th April.
Our Customer Service will contact you and provide you your tracking again.
We wish you a good day
Best regards
Lisee
Sif Jakobs Jewellery からの回答
Dear Anastasija,
Thank you for your positive feedback! We appreciate it!
Have a great day
Kind regards
Alberte
Sif Jakobs Jewellery からの回答
Dear Boyka,
Thank you for your positive feedback! We're delighted to hear that you're pleased with your jewelry, the delivery, and overall experience. We appreciate your support!
Best regards,
Alberte
I still haven’t received my package and…
I still haven’t received my package and you were working with me to get my package to me. (It was delivered to the wrong address) and I haven’t heard from anyone there in a few days
2024年2月4日
Sif Jakobs Jewellery からの回答
Dear Morgan
Thank you for your review
We appreciate you taking the time to do so.
As explain on email, an investigation has been started to find the parcel delivered and signed by someone beside yourself.
We are still waiting for your response on the last 2 emails sent to you, last Monday and Tuesday.
Please get back to us and we can proceed with the lost parcel handling.
Best regards
Lisee
Sif Jakobs Jewellery からの回答
Dear Jean-Marie,
Thank you for your feedback! We're glad to hear that you're satisfied with our jewellery and delivery.
Best regards
Alberte
Great website and fast shipping
Great website and fast shipping. I bought a watch, earrings, and tennis bracelet. I love all three pieces!
2024年1月31日
Sif Jakobs Jewellery からの回答
Dear Kathy,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our website and jewellery.
Best regards,
Alberte
Colis déposé chez la voisine
Colis déposé chez la voisine
Au 2 rue empain
Je suis au 2 rue Joussaume j’étais présente chez moi lundi
Je n’ai pas encore récupéré mon colis chez la voisine
Je pense que c’est juste une erreur d’adresse 🤷♀️
2024年1月31日
Sif Jakobs Jewellery からの回答
Dear Catherine,
We're sorry to hear about your experience. Once the package is dispatched from our warehouse, the delivery company takes over the remaining process. We understand your frustration and strive to ensure that our courier delivers our parcels to the correct addresses. However, please note that our delivery partners may occasionally make errors.
Best regards
Alberte
It looks great 🤩
2024年1月27日
Sif Jakobs Jewellery からの回答
Dear Ana,
We're glad you think so! Thank you for your positive feedback!
Best regards
Alberte
Great juwels/products and great sales
2024年1月21日
Sif Jakobs Jewellery からの回答
Dear Peeters,
Thank you for the kind words! Your satisfaction is our priority, and we're thrilled to have met your expectations.
Have a great day!
Kind regards
Alberte
Nydelig smykker
Nydellig pakke, litt lengre keveranse enn angitt, men utrolig fornøyd både med selve smykker og pakningen.
Anbefaler.
2024年1月17日
Sif Jakobs Jewellery からの回答
Dear Marcela,
Thank you for your feedback. We're glad to hear that you're satisfied with both the jewelry and the packaging, despite the delivery time being a bit longer than expected. We appreciate your patience and look forward to welcoming you back in the future.
Kind regards Alberte
Great products, Delivery process not so great!
I really love the products. It was exactly as shown online, however the delivery took much longer than it predicted. When I checked out, it said 2-3 days, it took a little more than 1 week. Also, I couldn't track my package - the links didn't work, it kept saying ''error''.
2024年1月13日
Sif Jakobs Jewellery からの回答
Dear C R
Thank you for your review.
We are happy you took the time to do so.
As we have checked upon you order delivery timeline, your order was placed on a weekend day which mean the order will be handled the next working day.
Our delivery time is 4-6 business days for global ordres. Which corresponded to your parcel delivery.
We hope this clears up for the misunderstanding.
May you have a good day.
best regards
-Emmy
Beautiful jewelry in beautiful packaging.
The order was delivered to my home. I am very pleased. Thank you.
2024年1月11日
Sif Jakobs Jewellery からの回答
Dear Regina,
Thank you for your feedback. We're glad to hear that your order was delivered successfully and that you're pleased with it.
Kind regards Alberte
The jewerry are very fine and beauty…
The jewerry are very fine and beauty in pictures but I do not receive the order. It not new, last time I do not receive it at all.
2024年1月10日
Sif Jakobs Jewellery からの回答
Dear Filip
Thank you for your review, we appreciate you taking the time.
As we can see in you order history, the address on them are not the same, which mean the first one could not be delivered due to wrong address.
Your second order, as in this one you referer to has indeed been delayed. Our customer service will provide you the tracking and you can see it has arrived in your country and will be delivered soon.
Shall you have any other issues, please contact us by email online@sifjakobs.com and we shall assist you.
We wish you a good day
Best regards
-Emmy
Goods was not delivered.
2024年1月8日
Sif Jakobs Jewellery からの回答
Dear Palva
Thank you for your review. We appreciate you taking the time to do so.
We are sorry for the missing delivery. Your order got canceled and refunded as soon we got respons from courier regarding your parcel.
We hope that the voucher code offered of good will, can be of use for you.
We wish you a good day
Best regards
Lisee
Lovely quality present
Earrings were gift to mum and she loved them.
Took little longer than a week for delivery but otherwise all was great.
2024年1月6日
Sif Jakobs Jewellery からの回答
Dear Justina,
Thank you for your feedback. We're thrilled to hear that your mum loved the earrings! We apologize for the slightly longer than expected delivery time, but we're glad everything else went smoothly.
Kind regards Alberte
Sif Jakobs Jewellery からの回答
Dear Anita
Thank you for your review. We appreciate you taking the time.
We see your order is placed with an voucher code for either Brandbassodor or Influencer.
We have also not received any emails regarding the issue.
The order has been sent out from out, but we have experienced delay the last 2 weeks.
Please reach out to the marketing team whom provided you the voucher code and they shall assist you further.
May you have a good day
Best wishes
-Lisee
super silver earrings
2023年12月31日
Sif Jakobs Jewellery からの回答
Hello Simona,
Thank you for the review!
Have a nice day.
- Freja
colis jamais reçu apparemment endommagé…
colis jamais reçu apparemment endommagé non remboursés ne commandez pas sur ce site !!
2023年12月23日
Sif Jakobs Jewellery からの回答
Dear Luna
Thank you for your review. We appreciate you taking the time.
Your order was damage during shipping and got returned to us. Therefor your order got refunded as soon as we had it back.
A voucher was also offered of good will and we apologise once again for the inconvenience.
We wish you a good day
Best regards
Lisee
Sif Jakobs Jewellery からの回答
Hello Veronika,
Thank you for the review!
Have a beautiful day.
- Freja
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