Signzworld レビュー 

Excellent customer service.
Had an issue with evri (only part order was delivered).
I received a call back from Signzworld, the problem was resolved very quickly, no stress at all.
Very helpful and efficient.
If only other companies could have the same level of good customer service.
Thank you Joel @ Signzworld.
(Still waiting a response from evri)

Stop using DPD and start answering to online chat rather than waiting five minutes then sending a generic we are busy message , DPD pulled up in my road , photographed my back garden access and then left , WTF , i have cctv so know he never came near the house , change your couriers. The box was obviously too heavy for the bone idle driver Gagandeep.

Absolutely shocking I’m gonna need to report this cause I think they’re using so many names they need to be shut down. I ordered the fan on Thursday. It’s not even arrived but it says it’s out for delivery. It wasn’t out for delivery on Thursday and it definitely didn’t get delivered on Saturday don’t use them the con man.

Another 5-star experience! Exceptional, fast, and incredibly helpful customer support when it mattered most. Thank you!

I strongly advise consumers to exercise extreme caution when dealing with this company.

In April, I purchased garden furniture from them via TikTok. The item arrived faulty, and I subsequently left an honest review reflecting this and uploaded pictures to show the damage. The company then contacted me, stating they were a small business, and requested that I remove my review. I agreed to do so on the condition that they arranged collection of the defective item and issued a full refund.

They collected the item as agreed. However, despite the return being completed, I have now been waiting over three months for the refund to be processed.

Throughout this period, I have contacted the company numerous times. Their responses have been significantly delayed, and when they do reply, they simply apologise for the delay without taking any substantive action to issue the refund.

Most concerningly, more than two months after they received the returned item, the company is now asserting that my case is “closed” because their 30‑day return window has expired. This position is entirely untenable, given that they themselves arranged the collection and confirmed the return, and the delay in processing the refund is solely attributable to them.

This conduct raises serious concerns regarding their business practices and compliance with consumer protection obligations.

They trade on TikTok under the name of Woodpecker Technology. Avoid! Avoid! Avoid!

(Such a shame I can't award 0 stars)

Also trading under
Also selling under the name of
homepetessentials
Woodpecker Premises
Belfont Trading Estate
Mucklow Hill
Halesowen
B62 8DR
0121 550 4909
Avoid like the plague, placed an order. No answer to calls, emails & didn't receive order. Thieving SCAMMERS!

Ordered a double mug press on 3rd May, advised it was despatched on 4th and given tracking number.... phoned today as no movement on the tracking to get a message back saying out of stock. Advised I can wait 4-6 weeks or have a refund... They don't answer phones and are so unprofessional

I purchased a 8 piece garden furniture set in black with beige cushions was sent a light grey Phoned up the company and they are now sending me out the black one what I originally ordered

I bought the 6ft x 4ft metal shed.

Without doubt the worst product I’ve ever had.

The assembly instructions were incomprehensible.

The parts are also sharp and dangerous.

Life’s too short to be messing around with crap like this.

SCAMMERS!! I brought a 4 piece garden set from these absolute jokers and was sent a smashed up table. Customer service is a joke, don't answer the phones, ignore in app messages and leave you sat there with damaged goods. Id avoid at all costs if you don't want to be out of pocket and stuck with unusable damaged goods.

Absolute rubbish. Bought an office chair from them off ebay and the piston popped. Neither them nor eBay would help. They just asked random questions and asked for random photos and then blanked me. Total garbage.

Awful!! Purchased the item waited 48 hrs for a tracking number waited another 48 hours for the tracking to update, can't get a reply or any sense as when I am to receive the item all this before the item arrives and after seeing the reviews I do not think I want the item any more. I have tried to cancel but can not get a reply about that!!!

I recently ordered a box of sublimation mugs from Temu, these were to be shipped from Signzworld. To cut a very long story short, Temu also used Amazon to carry the box. Amazon mixed up the deliveries and I received a USB cable instead! When I contacted Temu they refused to refund or replace as they had prrof of delivery - a photo showing a small A5 packet wedged in my letterbox. Hardly a box of coffee mugs!! Two further appeals gave nothing in way of replacement or refund. Out of desperation and by pure chance I found the contact details for Signzworld here on Trustpilot (Temu refused to provide contact details other than SIgnzworld in China). So I sent an email outlining what had happened and how annoyed I was. I didn't really expect anything from it, but!! Shortly afterwards I received an email from Yuri at Signzworld here in the UK, not only apologising for the mess which wasn't directly their fault, but offered to send me a replacement box of mugs at no charge. To his credit, the box of mugs arrived today. Obviously I am pleased not to be out of pocket for a box of mugs I had paid for and have ended up who knows where, but that even though this was not directly the fault of Signzworld they have stepped in where Temu failed and rectified the situation. We are all too quick to complain when things go wrong, myself included, but I think it is equally if not more important to highlight the matter when companies not only get it right as we expect, but go that extra mile to show that all customers matter, even the small fish like myself. So I say a massive thank you to Yuri and to Signzworld in the West Midlands for stepping up and showing you do care. I know where I will be buying future sublimation products from now on.

They promised a refund if I returned the item to them. I had to pay £8.60 to return by Royal Mail 48 hour tracked, but they wouldn’t refund. I am elderly and cannot afford to lose over £70. Messaged them loads of times telling them when I checked the tracking it showed delivered 18 October, but they just kept writing the same thing asking for the tracking number which I no longer had as it had been delivered and I expected a refund within a few days. Not a reputable company. Eventually Amazon stepped in and got me a full refund including postage but this company were not going to budge, it’s only Amazon that saved the day.

Deliver large items to the door, poor quality! When you try to return they make you travel miles to a drop off point.

O/5 if I could purchased a cozy bride shelf.

USELESS, POORLY PACKAGED, BEEN OPENED BEFORE, POOR QUALITY. GET WHAT YOU PAY FOR.

ABSOLUTE GARBAGE.

GO ELSEWHERE

WILL BE GOING TO AMAZON FOR REFUND AS NOT PAYING POSTAGE TO RETURN.

IF THIS STOPS ANYONE PURCHASING FROM YOU I HAVE DONE MY WORK HERE.

YOU GIVE AMAZON TRADERS A BAD NAME

Awful company to deal with. Ordered a heat press which was ‘dispatched’ 5days after initial order. It never left the premises…if they even had the item to begin with.
Called the company and they weren't able to confirm if they even had the item id ordered in stock.
Emails answered occasionally but with no actual information.
Opened a case with PayPal and requested a refund and was told it would be with me in 2-5 days, it didn’t come.
PayPal decided in my favour and refunded otherwise I don’t think I’d have seen my money back or my item.

Fraudulent company which I would 100% recommend avoiding.

Do not use this company. Just waited in all day for a delivery that didn't arrive. They said It was being delivered with fedex and was dispatched last week. So I check the FedEx app and they haven't even got my parcel. There are obviously selling stuff that they know they haven't got. Do not use this shitty company

Looks like another 1-star review for this "retailer". Shouldn't be allowed to trade under the Amazon marketplace umbrella.

Complaint made to Amazon about this outfit who are giving Amazon a bad name.

Avoid, avoid, avoid.

If I could rate this company 0 I would.
Had two electric blankets ordered and sent but both unfortunately were faulty and had broke within weeks. They replaced the first one but broke again within a week of having the item.
Request a refund several times but have not heard anything from the company in over a week.
This is disgraceful!
I am now looking to contact trading standards.
They ignore emails and eBay messages.