Signzworld レビュー 

Worst company I ever dealt with.

Purchased a large heat press which was delivered a few days later.

We didn't unpack immediately as the space it would be living wasn't ready yet. We opened a few days later and was horrified to see the machine was scratched, obv used and seared vinyl to the top plate.

I immediately contacted the company who just offered me a refund. Being as the unit was 45kg and now in a garden office, repacking and returning would have been very hard to do on my own (I had help when delivered) so the company agreed to pay £80 to have the machine repaired and top plate replaced.

When the engineer came, he tested the unit and found it to be not only used but faulty and dangerous - reaching 600°f and caused smoke as if on fire. Even the engineer didn't replace the top plate, I had to pay for his time which cost me the full £80

Utterly horried, I contacted the company again and while there was lots of apologies and a quick collection since then my emails are ignored and I've still not received refund a refund (they wanted to give me a partial refund but obv not agreeing to that)

Rob was supposed to help me - but just ignores my emails. No way of speaking to someone so totally reliant on email and online chat.

They say all the right words but don't honour there promises

I've lost business not to mention the sheer time and stress

Looks like I'm going to have go via small claims court, but least that way I can claim for loss of business and stress and hopefully lots will read this and be warned against this dodgy company..

UPDATE #3 - I still firmly believe that their customer service needs changing and for you to be able to speak to someone who can help over the phone. I’ve received two emails since requesting to change my feedback, not once have I blamed them for what TNT did, what I have done is called them out on how they responded before and after. I finally received a new heat press, after they tried to give me back my old one which had been left out in the rain. My new heat press didn’t even come in a box!!!

UPDATE #2 - TNT collected Monday, two days after the collection, all of a sudden the parcel it at my back property, having been left out in the rain for who knows how many hours (not signzworld fault I know, however, once reported TNT’s customer service puts signzworld to shame, they couldn’t have been more apologetic and keeping me updated with the complaint). However, I told them this info at 9am the next morning, by after 4:50pm after 2 phone calls chasing, I am phoned to say they will take a look at it and repair it. They’re not even offering a refund or replacement for a heat press which has been left out in the rain!!!! I can’t even claim with the delivery company as I didn’t arrange the collection. I will personally be dropping the heat press back off tomorrow. I will update whether I receive a refund, a replacement or whether we will be going down a more legal route. What a shambles.
UPDATE - if you ever have an issue with your item, you have to pay to return to get it fixed…. I am on day 3 of discussions with no outcome yet, still no phone call!

An issue has occurred with a textured area of my heat press resulting in an uneven print. After a very quick response of them telling me it’s essentially user error (uneven pressure), even though I provided photographic evidence of said textured area and it’s been working 100% until this issue occurred. There isn’t a phone number for support either, I called and was told that they’re just a receptionist and the only thing I can do is email 🙃

Prompt delivery always

One of the best companies in Britain for supplying sublimation blanks. Highly recommended company. Never a problem with deliveries and e.mail support is brilliant and quick

Always great service, products are great and the delivery is fast. Thank you

Always great products and a great service. Everything arrives swiftly and we’ll packaged.
The items are good quality and reasonably priced. Signzworld are my first choice for sublimation supplies.

Excellent service, will use again

Smooth transaction, quick delivery. Never have an issue with the Sublimation mugs from this company.

I have ordered a couple of times and always been pleased with the prompt delivery and quality of items
Many thanks

The staff are the most helpful people I have ever come across, especially Martin he is such a great person always ready to help . He has helped me so much. Thank so much guys

Love Comfort

Was a nightmare ordering online. Went to collect on a Friday but was told no

I have found signzworld a great place to buy a lot of my Sublimation blanks. They usually have most items in stock (unlike many others) and at a great price.
Yuri @ signzworld has also helped me several times with an issue I had with the oven wrap being too small for the cat bowl. It's nice to know there is someone there to help should you have problems. Thank you

Great service as always very fast delivery and always there to answer any queries

My personal experience with this company was Awful

As always perfect service and speedy delivery.

Every time I have ordered i have been very impressed with the quick delivery times and also the quality of the goods ive ordered.thank you very much.

Always great quality products and very fast delivery. I have never had any problems using Signzworld! I also like the fact you can visit the company or have a delivery.