SILKE London レビュヌ 

127
•
TrustScore 5段階評䟡の4

3.9

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5぀星のうち5の評䟡

The BEST silk cap EVER! This is the top of the top product you could ever purchase for yourself and the health, shine and beautiful hair just simply using whenever you sleep all night, nap and even... もっず芋る

5぀星のうち5の評䟡

I bought a silk bonnet, ties and scrunchies for my wife for her birthday. She loves them and has used them every single day over the past month, and has told me every morning its one of the best gifts... もっず芋る

5぀星のうち2の評䟡

For customers from the EU not recommended due to high customs fees that have to be paid on top of the high prices of the products. I had to pay nearly 17 Euros extra. Return from the EU have an add... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Not impressed. I was expecting better quality of the bonnet for what I paid. The inside that actually touches the hair is rough to the touch and i dont see that it helps to reduce fizz. The elastic... もっず芋る

䌁業が回答したした

䌁業情報

  1. 毛髪補品店
  2. 矎容補品提䟛業者
  3. ファッション アクセサリヌ店

圓該䌁業による蚘述

SILKE London | The original 100% silk hair tools brand. We invent clever solutions that make having beautiful hair effortless, without damage.


連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

127件のレビュヌ

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3.9

すべおのレビュヌ

(127)

過去12か月のレビュヌ数: 18ä»¶

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5぀星のうち5の評䟡

The BEST silk cap EVER!

The BEST silk cap EVER!

This is the top of the top product you could ever purchase for yourself and the health, shine and beautiful hair just simply using whenever you sleep all night, nap and even on a long plane flight to keep your hair looking as if you just walked out of a salon vs. spending 14 hours on a fight from Rome, Italy, exhausted....But NOT your hair! Cheers, Enjoy!

2026幎6月15日
自発的なレビュヌ
5぀星のうち5の評䟡

10/10 products and service

I bought a silk bonnet, ties and scrunchies for my wife for her birthday. She loves them and has used them every single day over the past month, and has told me every morning its one of the best gifts I've ever chosen for her. As I have earned some major points I thought its only right I leave a review! Quality was very obviously luxury on arrival and shipping was super fast too

2026幎5月1日
自発的なレビュヌ
5぀星のうち5の評䟡

Beautiful quality products in chic


Beautiful quality products in chic packaging. I was already a huge fan of the scrunchies and hair ties which I've used for years. I had never used a silk pillowcase before and was initially apprehensive but omg it more than delivers. My naturally thick and frizzy, very high maintenance hair, has remained near knot-free since using the case and the frizz is minimal. I'm so impressed and have slept soundly on this luxurious pillowcase. I'll definitely be keeping it as part of my nightly routine alongside the stylish hair accessories.

2026幎1月6日
自発的なレビュヌ
5぀星のうち3の評䟡

Not impressed

Not impressed. I was expecting better quality of the bonnet for what I paid. The inside that actually touches the hair is rough to the touch and i dont see that it helps to reduce fizz.
The elastic is already loose after a short period and slips off without being clipped to the hair which then causes damage.
Also very annoying that just after i purchased a bonent they bring out a new upgraded version thats double lined and is adjustable! Now im stick with the old one with all its issues and reluctant to spend again for fear the quality wont be there.
I have instead been researching small businesses to purchase from.

2026幎3月18日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Hi Emily,

Thank you for taking the time to share your feedback. Our customer service team hasn’t received any contact from you, and we would have loved the opportunity to assist you. We’ve now requested further information, as we’re unable to locate your order information.

If you would like us to look into this further, please email us at team@silkelondon.com with your order number and any relevant details, and our team will be happy to assist where we can.

Kind regards,
The SILKE London Team x

フラグに぀いおのプロセスに埓っお、Trustpilot がレビュヌを評䟡䞭です。

5぀星のうち5の評䟡

Silk bonnet, ties and pillow case

The silk bonnet and silk ties have made such improvements to my hair, especially following chemotherapy. The silk pillow case is wonderful and I can honestly say I have noticed an improvement in my skin. Less blemishes. I feel more rested when I wake up. All are a bit of luxury which make a real difference.

2026幎2月24日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Hi Emmakate,
Thank you so much for taking the time to share this - your words truly mean a great deal to us.

We’re especially honoured to hear that our SILKE London Bonnet and Hair Ties have supported your hair following chemotherapy.

During times when hair can feel particularly fragile, gentle, protective care becomes even more important, so knowing our products have played a small part in your journey means more than we can say.

It’s wonderful to hear you’ve noticed improvements in your skin and that you’re waking up feeling more rested. That combination of hair protection, skin support and a small moment of everyday luxury is exactly what we set out to create.

Thank you for trusting us - and for being part of our community.

Rachel (Customer Service) & The SILKE Team x

5぀星のうち5の評䟡

Big fan of all SILKE products!

I have tried silk pillowcases from other brands in the past and did not experience any positive change after use. However, the SILKE Pillowcase has been a game changer for me. It is definitely higher quality than the ones I've tried and I actually saw positive differences in my hair. I typically put my hair in a SIlKE hair wrap overnight and sometimes I have to touch up my blowout in the mornings (I have curly hair I typically blow dry straight). When using the SILKE pillowcase, I did not have to touch up my hair in the morning! My frizz was minimized, and my hair stayed styled perfectly. This reduced my morning hair routine significantly. Something I wasn't expecting was that my skin improve while using the pillowcase. I had an active breakout that reduced significantly after 7 days of use. I have already been a loyal user of the SILKE hair wrap and hair ties before the pillowcase was released and now I am a loyal user of the SILKE pillowcase!

2026幎2月20日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Hi HB C,

Thank you so much for such a thoughtful review - we’re absolutely delighted to read this.

It means a great deal to hear that you’ve tried other silk pillowcases in the past and genuinely noticed a difference with ours. We’re incredibly particular about using 100% 22 momme, 6A grade silk, so knowing you’ve experienced that quality first-hand - less frizz, no morning touch-ups, and more time back in your routine - is exactly why we do what we do.

We especially loved reading about the unexpected improvement in your skin.

Thank you for being such a loyal member of the SILKE community - from the Hair Wrap to the Pillowcase.

Rachel (Customer Service) & The SILKE Team x

5぀星のうち5の評䟡

A true game changer for my thinning, post-chemo hair!

After experiencing menopausal and post-chemo hair thinning, my fine hair was in a terrible state very brittle and messy. The transformation since using the SILKE London Dream Set has been remarkable.
 
I've tried other silk pillowcases, but SILKE London is in a league of its own. The quality is immediately noticeable: it's significantly thicker and feels more luxurious, which I believe provides better protection.
 
But the real star is the hair wrap. I wake up to smooth, sleek hair that actually has body. The tangles and frizz are gone. In fact, a friend recently saw me and asked if I'd just been to the hairdresser! For someone who has struggled with their hair for so long, that comment meant the world!
 
Combined, these two products have been a crucial part of my hair's recovery. Thank you SILKE London!

2026幎1月21日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Thank you so much for sharing this with us.

We’re so moved to hear what the Dream Set has meant to you - especially after everything your hair has been through. Thinning, post-chemo recovery and menopausal changes can feel so personal and disheartening, so knowing our wrap and pillowcase have supported you during that time means more than we can say.

It’s wonderful to hear you’ve noticed the difference in quality too - we’re incredibly intentional about the weight and thickness of our silk because we believe that’s what delivers real protection - so we're glad to hear it's noticeable.

Thank you for trusting us with your hair’s recovery and for being part of our community.

Love,

Rachel (Customer Service) and The SILKE Team x

5぀星のうち5の評䟡

Silke pillow case

Having used a silke hair wrap for a long time, this pillow case was a great alternative and also benefited my skin. It doesn't control the temperature of your head the same way a silke hair wrap does, but it still reduces the frizz and breakage well. My skin feels smoother and less oily after sleeping on this pillow also which is a great bonus.

2025幎9月8日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Hi Sarah, Thank you so much for taking the time to share this - it truly means a lot to us.

We love hearing that the pillowcase has been a beautiful alternative to your Hair Wrap, and that you’re seeing benefits for both your hair and your skin. That's amazing, and so happy it's delivering what we created it to do!

Thank you for being part of our community.

Rachel (Customer service) & The SILKE Team x

5぀星のうち1の評䟡

Do not buy from this company

Do not buy from this company. I found my “bonnet” crumpled and unwearable so I requested a refund. I was told that as I had unpacked it ( it came in a box) I was not entitled to a refund. How could I examine it without opening the box? This is a very poor company. Avoid. Edit: After posting this honest review, the company granted me a refund for “exceptional”reasons and requested that I considered editing my review. Make of that what you will.

2026幎2月6日
自発的なレビュヌ
5぀星のうち2の評䟡

Great whilst they last, quality over time not great for the price

I’ve bought two SILKE hair wraps. I love how they make my hair look in the morning, but unfortunately the elastic has gone slack in both. The first one lasted about 2 and a half years so I could sort of accept that. However, I’ve only been using the second one for a year and it’s already happened again. I know the elastic won’t last forever but I’d expect better quality for a hair wrap that costs £50+. Unfortunately I won’t be purchasing again because as much as I like the hair wraps, I can’t justify the cost when the quality of the elastic is so poor.

2025幎12月30日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Hi KS,

Thank you for taking the time to share your feedback. Our customer service team hasn’t received any contact from you, or we would have loved the opportunity to assist you. We’ve now requested further information, as we’re unable to locate your order information.

If you would like us to look into this further, please email us at team@silkelondon.com with your order number and any relevant details, and our team will be happy to assist where we can.

Kind regards,
The SILKE London Team x

5぀星のうち2の評䟡

For customers from the EU not


For customers from the EU not recommended due to high customs fees that have to be paid on top of the high prices of the products. I had to pay nearly 17 Euros extra. Return from the EU have an additional 10 £ fee by Silke.
Many other UK online stores manage this without these inconveniences for non UK customers. Will not order from them again.

2025幎12月6日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Hi Annabella,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience. All EU orders are currently shipped from the UK, and as outlined at checkout and across our Shipping & Returns pages, import duties and taxes may be applied by local customs authorities. These charges are set by the destination country and, unfortunately, are outside of our control - which is why we try to be as clear as possible across the site.

That said, we appreciate your feedback. Improving the experience for our EU customers is something we’re actively working on. In the meantime, for customers based in Europe who prefer to shop without customs charges, our products are also available via Zalando, where duties are handled locally.

Kindest,
- Rose & the SILKE Team x

5぀星のうち3の評䟡

Still waiting for a reply ?

So far I have ordered the bonnet scrunchy hair ties and pillow. All apart form the bonnet are excellent products.

Contacted Silke about the bonnet as it doesn’t stay on (despite website saying use a pin. It makes my head sweat and itchy.

Got an email saying they had replied which just took me to their sales page. Considering the amount of money it is, customer service isn’t good. Still can’t use the bonnet and still waiting for a reply.

I would like to add that the pillow is 👌🏻 not had the hair ties long enough to assess yet.

Please answer my email and advise what to do about an expensive bonnet that I cannot use please?

Edited review 

Silke got in touch with me and whilst they wouldn’t refund me for the bonnet (missed the deadline for a full refund) they offered a partial refund, which I accepted as it’s better than nothing when I can’t use the bonnet at all.

Customer service was as helpful
as they could be under the circumstances.

2025幎11月5日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Hi Carla,

Thanks for your feedback. Our customer service team hasn’t received any contact from you, or we would have loved the opportunity to assist you. We’ve now requested further information, as we’re unable to locate your order and would really like to help resolve this for you.

Please kindly email us at team@silkelondon.com with your order number and any other relevant information so we can assist as best as we can.

Thank you for the lovely feedback on your SILKE London Pillowcase - we’re so pleased you’re enjoying it!

Kindest,
- The SILKE Team x

フラグに぀いおのプロセスに埓っお、Trustpilot がレビュヌを評䟡䞭です。

5぀星のうち5の評䟡

Good service good product

Good service good product

2025幎8月8日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Hi Paul,

Thank you so much for your kind review. We’re delighted to hear you’re happy with both our service and your SILKE product – it means a great deal to us. We hope you continue to enjoy the benefits, and we look forward to welcoming you back again soon.

Kindest,
- The SILKE Team x

5぀星のうち5の評䟡

Silke bonnet is a great product

Silke bonnet is a great product - does everything the company claims for healthy hair

2025幎7月20日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Hi Marina,

Thank you so much for your lovely review! We're thrilled to hear that your SILKE Hair Wrap is delivering on everything we promise: helping to keep your hair healthy, protected and looking its best.

Kindest,
- The SILKE Team x

5぀星のうち3の評䟡

Quite confused

Quite confused. I placed an order that I have not received. Money taken from my account on 29th May!

How long does the delivery take from London?

2025幎6月19日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Hi Cherrie,

We're sorry to hear you have not received your order. Our customer service team hasn’t received any contact from you, or we would have loved the opportunity to assist you. We’ve now requested further information, as we’re unable to locate your order and would really like to help resolve this for you.

Please kindly email us at team@silkelondon.com with your order number and any other relevant information so we can assist as best as we can.

Kindest,
- The SILKE Team x

5぀星のうち1の評䟡

Do not waste your money

Listen to other customers when they say that the bonnet is too small.
It would probably fit a head of a 10 year old bald child.
The material is NOT real silk, feels even cheaper than the one from SHEIN.
What outrages me the most is the price for this scam of a product.

2025幎6月19日
自発的なレビュヌ
SILKE London ロゎ

SILKE London からの回答

Hi Sandra,

Thanks for sharing your experience, and we're sorry to hear you were disappointed with your purchase.

Our customer service team did receive your email, but unfortunately didn’t have enough time to respond before your review was posted. We’ve since been in touch directly and are glad to confirm this has now been resolved.

For clarity, all SILKE Hair Wraps are made from the highest grade 22 momme 100% mulberry silk - a quality we stand behind and that’s been independently verified.

Our SILKE Hair Wraps have been designed and created for all hair types and head sizes with a secure yet comfortable elasticated fit, but we understand that fit can feel different for everyone. We're always working to ensure our products and sizing work for as many customers as possible, and appreciate all feedback that helps us improve.

If there's anything else we can assist with, our team is here to help.

Kindest,
- The SILKE Team x

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