Joey is truly exceptional in his role, consistently going above and beyond to ensure we receive the highest level of service. His dedication to meeting needs and solving problems is evident and makes... ãã£ãšèŠã
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Rhianna Keir has been terrific. I mentioned a few, small things that would be nice to have in the flat, such as a coffee maker, a dish towel in the kitchen and heavier curtains in the bedroom to block... ãã£ãšèŠã
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Joe Lawton has been brilliant to work with! He is professional, kind and patient and he has went out of his way to negotiate some great rates for our company! Thank you Joe and the entire SilverDoor t... ãã£ãšèŠã
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Excellent service from Joey as always. He goes above and beyond and is always helpful and focussed on meeting our requirements.
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SilverDoor is the worldâs most trusted provider of serviced apartments for business travel. We work with over 1,000 property partners to be able to offer the widest choice of serviced apartments around the globe. Our team of experts source accommodation exclusively for corporate clients and utilise their wealth of market experience to find the most suitable options and secure the best rates.
SilverDoor apartments is the worldâs most trusted provider of serviced apartments for business travel.
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- Our dedicated account management team source serviced apartments in 600 different cities.
- We believe that while it is important to offer an innovative online booking experience, clients deserve more. Thatâs why we also allocate a dedicated account management team who have experience of sourcing serviced apartments for people with similar requirements. Our team of experts search the market, find the most suitable options, and negotiate rates on your behalf. Through one easy to manage relationship, you can book serviced apartments in 600 cities around the globe. Business. Accommodated.
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Building 7 Chiswick Park, 566 Chiswick High Road, W4 5YG, Chiswick, London, è±åœ
- +44 (0)20 8090 8090
- email@silverdoor.com
- silverdoorapartments.com
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5* service
Excellent service from Joey as always. He goes above and beyond and is always helpful and focussed on meeting our requirements.
2026幎4æ15æ¥
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SilverDoor ããã®åç
Hi Sam,
We appreciate you taking the time to share your positive experience. We're happy to hear that you consistently receive excellent and helpful service that meets your needs. We will happily share your feedback with Joey.
Thank you
Michelle Shepherd
Client Services Manager.
Amazing service!
Joey is truly exceptional in his role, consistently going above and beyond to ensure we receive the highest level of service. His dedication to meeting needs and solving problems is evident and makes him stand out. Joey's dedication to quality service shines through in everything he does.
2026幎4æ15æ¥
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SilverDoor ããã®åç
Hi Cydney,
We appreciate you taking the time to share your positive experience with Joey. We are happy to hear that the service you received exceeded your expectations.
Your feedback is very important to SilverDoor and we will be sure to pass along your feedback to Joey. Recognising team members for their outstanding service is very important to us, and your message helps us do just that.
We look forward to working with you again in the future.
Kind regards
Michelle Shepherd
Client Services Manager.
Exceptional service
Rhianna Keir has been terrific. I mentioned a few, small things that would be nice to have in the flat, such as a coffee maker, a dish towel in the kitchen and heavier curtains in the bedroom to block the light. I intended these as suggestions for the future and was shocked when the very next day, all these things were in the flat. I was happily surprised by such excellent service.
2026幎4æ9æ¥
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SilverDoor ããã®åç
Hi,
We're happy to hear that you had such a positive experience whilst working with Rhianna ! It's great to know that the additions to the flat enhanced your stay so quickly. Thank you for your kind words and for taking the time to share your feedback with us.
Kind regards
Michelle Shepherd
Client Services Manager
Excellent service
Julie and Ollie of Silverdoor was excellent in the service they provided with regards to my booking. They both paid great attention to meeting all my requirements. Very pleased with the apartment they provided.
2026幎3æ17æ¥
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SilverDoor ããã®åç
Hi,
We're happy to hear that the service you received from Julie and Ollie met your requirements. We appreciate your positive feedback. We're so glad you were pleased with the apartment. We look forward to working with you again in the future.
Kind regards
Michelle Shepherd
Client Services Manager.
Great service and very fast response
We quickly had to rearrange accommodation for employees based in Dubai, as their travel plans were disrupted due to the ongoing conflict in the Middle East. Ollie managed to rebook accommodation nearby and also reached out to out employee to offer support. In addition he moved the check-in date to earlier that day as employees were not attending the office.
2026幎3æ23æ¥
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SilverDoor ããã®åç
Dear Lindsey,
Weâre very pleased to hear that our team were able to assist promptly with your employeesâ accommodation changes during this challenging time in the Middle East. Weâre especially glad Ollie could provide the support and flexibility needed to adjust the check-in date to better suit their requirements.
Thank you for your kind feedback Lindsey, itâs truly appreciated.
Kind regards
Michelle Shepherd
Client Services Manager.
Joe Lawton has been brilliant to workâŠ
Joe Lawton has been brilliant to work with! He is professional, kind and patient and he has went out of his way to negotiate some great rates for our company! Thank you Joe and the entire SilverDoor team for making my life a lot less stressful - you are such a pleasure to work with!
2026幎3æ12æ¥
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SilverDoor ããã®åç
Hi Lauren,
We're happy to hear that your experience working with Joe was so positive. We appreciate your kind words and are pleased we could make things less stressful for you by securing great rates for your company. Thank you for your feedback!
Kind regards
Michelle Shepherd
Client Services Manager.
SilverDoor Customer Service and Locational Offerings Top Notch
Joanne Hewitson made my experience with SilverDoor great. From start to end, she was responsive, professional, helpful, patient, and kind. The service she provided is probably the single most factor behind why I would recommend working with SilverDoor to any of my colleagues looking for similar assistance with short term corporate housing in the future. SilverDoor, through Joanne, placed me in an accommodation that was new; clean; incredibly convenient to groceries, work, and transportation; and overall exactly what I needed for my stay.
2025幎10æ28æ¥
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SilverDoor ããã®åç
Good afternoon,
We're happy to hear that your experience was great. It's wonderful that our team member, Joanne, was so helpful, responsive, and professional. We appreciate your recommendation and are so glad we could provide you with accommodations that suited your needs. Thank you for your positive feedback.
Michelle Shepherd
Client Services Manager.
Great experience, highly recommended
The Silverdoor team really listened and found the right property for me. They moved the offer through efficiently and sorted everything without fuss. Fast, professional and exactly what I needed
2026幎2æ5æ¥
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SilverDoor ããã®åç
Dear Mohamad,
We're happy to hear that our team listened to your needs and efficiently found the right property for you. Thank you for your positive feedback; we really appreciate you taking the time to share this with SilverDoor.
Kind regards
Michelle Shepherd
Client Service Manager.
Experience was great
Experience was great, from the reservation to the entry we had all the assistance needed and the procces was straightforward.
2026幎1æ19æ¥
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SilverDoor ããã®åç
Hi David,
Weâre delighted to hear that you had a positive experience with SilverDoor. Thank you for taking the time to share your feedback, itâs greatly appreciated.
We look forward to assisting you again in the near future with your next accommodation requirement.
Kind regards,
Michelle Shepherd
Head Account Manage
Maria Sawicki has gone above and beyondâŠ
Maria Sawicki has gone above and beyond to help me find exactly what i want!
I have had a lot of exchanges with Maria prior to securing my rental and during the extension process and she has consistently put in a lot of effort to meet my exact requirements, and very quickly!
2026幎1æ22æ¥
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SilverDoor ããã®åç
Hi Anna,
We're happy to hear that you had such a positive experience whilst working with Maria. ! We appreciate your feedback in regards to Maria and recognising her efforts to meet your needs quickly and effectively. Thank you and we look forward to working with you again.
Kind regards
Michelle Shepherd
Head Account Manager.
Great serviced options on a short notice
Silverdoor provided many options and helped me get situated into a flat on very short notice. Eleanor helped me find a suitable option and was able to work with my timeline.
2025幎11æ28æ¥
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SilverDoor ããã®åç
Dear Alex,
We're happy to hear that the service Eleanor provided you with ensured a seamless and efficient result when sourcing your temporary accommodation. We appreciate your positive feedback and are glad we could work within your timeline.
Kind regards
Michelle Shepherd
Head Account Manager.
Michelle Shepherd
Ollie is fantastic and provides and excellent service
Ollie is fantastic and provides everything I need in order to make sure payments hit on time. Where there might be issues, he responds very quickly and does his best to resolve.
2026幎1æ12æ¥
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SilverDoor ããã®åç
Hi,
We're happy to hear that you find our services efficient. We appreciate your feedback regarding the quick responses and resolution efforts you receive from Ollie.
Thank you!
Warm regards,
Michelle Shepherd
Head Account Manager.
Great communication and seamlessâŠ
Great communication and seamless arrangements
I initially reached out to SilverDoor because Iâm honestly not a big fan of Airbnb, mainly due to my perceived uncertainties and mixed feedback. After reading several positive reviews, I decided to contact SilverDoor as they specialize in serviced apartments, which felt much more suitable for a longer stay as tourists.
From the very beginning, the experience was excellent. Michael, their Key Account Manager, was incredibly helpful throughout the entire process. He assisted us from booking all the way through our stay, addressing any issues that came up promptly and professionally. Even after our stay, he continued to support us when we needed some important paperwork, which we truly appreciated.
Overall, I can confidently vouch for SilverDoorâs legitimacy and their strong customer service. We started coordinating with Michael as early as early September and stayed in Valencia, Spain from October to November 2025, and the experience was smooth, reassuring, and well-managed from start to finish. I would definitely recommend them to anyone looking for a reliable serviced apartment provider.
2025幎9æ27æ¥
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SilverDoor ããã®åç
Dear Katrina,
We're happy to hear that you had such a positive experience whilst working with Michael on your accommodation requirements. It's great to know that the arrangements and communication with Michael were seamless. We appreciate your valuable feedback and your recommendation. We look forward to working with you again.
Warm regards
Michelle Shepherd
Head Account Manager
Victoria Saunders assisted me throughâŠ
Victoria Saunders assisted me through finding an apartment in Singapore and I cannot say enough good things about the service I experienced. Victoria was able to find exactly what I needed given my budget/time constraints and needs for the stay and made the entire process extremely easy for me. I would (and have) recommend booking through SilverDoor and will definitely use this service again if needed in the future!
2025幎12æ2æ¥
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SilverDoor ããã®åç
Dear Emma,
We're so happy to hear that you had such a positive experience finding an apartment in Singapore. We appreciate your kind words regarding the service you received from Victoria. Thank you for recommending us; we're glad you had such a positive experience working with us.
Kind regards
Michelle Shepherd
Head Account Manager.
Responsive and Accommodating
Shane Soh (Singapore) was incredibly responsive, professional and accommodating to my requirements for a trip to Sydney. He presented multiple options at a reasonable rate and the accommodation was perfect. Will certainly use him again.
2025幎10æ20æ¥
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SilverDoor ããã®åç
Hi Mike,
We appreciate your positive feedback regarding Shane's responsiveness and professionalism shown to you. We will be sure to pass this on. We look forward to assisting you again in the future.
Kind regards
Michelle Shepherd
Head Account Manager.
Great customer service!
Ollie Crisp assisted me with my booking and surpassed all expectations. He was prompt, efficient and ensured that all my requirements and concerns were adequately addressed. Thank you Ollie!
2025幎11æ10æ¥
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SilverDoor ããã®åç
Dear Yuchang,
We're happy to hear that your booking experience was so positive with Ollie Crisp. We appreciate your kind words and are so glad that all your needs were met with efficiency. Thank you!
Michelle Shepherd
Head Account Manager.
We were offered lots of choices basedâŠ
We were offered lots of choices based on our criteria
The cost involved is always important and Jayne Parry obtained the right price for us
Our contact emails were always answered promptly despite the time difference
2025幎10æ30æ¥
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SilverDoor ããã®åç
Dear Brian,
It's great to hear you had a great experience with Jayne! We will be sure to pass on the feedback and look forward to accommodating any future requests you may have.
Kind regards,
Chris Lyon
Head of Client Services
It was my pleasure to work with Mr. Ollie Crisp.
Mr. Ollie Crisp of SilverDoor did an excellent job finding me an apartment rental for my four (4) month visit to the Beckenham area of London. Ollie was efficient and knowledgeable of the area, and presented me with a timely well written rental agreement. I would not hesitate to work with him again.
2025幎10æ2æ¥
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SilverDoor ããã®åç
Dear Joseph,
We're happy to hear that you had such a positive experience finding an apartment for your visit to London. We appreciate your kind words and are so glad that our team member was able to provide efficient and knowledgeable service. Thank you for your feedback!
Warm regards
Michelle Shepherd
Head Account Manager
Lauren - 5 star service!
Lauren was fantastic -guided me through the whole process of finding, booking and paying for a long term apartment. I was recommended SilverDoor by a friend and they did not disappoint!
2025幎11æ3æ¥
èªçºçãªã¬ãã¥ãŒ
SilverDoor ããã®åç
Dear Barry,
We're happy to hear that you had a fantastic experience whilst working with Lauren! We appreciate your positive feedback regarding the assistance provided during your apartment search, booking, and payment.
Warm regards,
Michelle Shepherd
Head Account Manager
Responsive and found me a suitableâŠ
Responsive and found me a suitable place at competitive price.
2025幎10æ20æ¥
èªçºçãªã¬ãã¥ãŒ
SilverDoor ããã®åç
Hi Saba,
Many thanks for taking the time to leave the 5* review. We are glad you enjoyed your stay and look forward to working with you again in the near future.
Bets wishes,
Chris Lyon
Head of Client Services
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