I had a call and training with both Amber Manly and Miro. This was the first time I had used a printer like this and I was only about 2 weeks into my new job so this was all new to me. But the trainin... ãã£ãšèŠã
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Great piece of software & equipment. the team at silver fox were really helpful when buying especially Amber who explained what the capabilities of the silver fox printer are Miro was brilliant... ãã£ãšèŠã
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Amber has been brilliant to deal with. Easily contactable through various platforms to discuss anything. She makes ordering new labels easy and helps us understand which labels may be best for a spe... ãã£ãšèŠã
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Best cable label company We came over from another supplier Actually another supplier who were offering terrible after sale care and service We decided to make the jump to Silver Fox and... ãã£ãšèŠã
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Silver Fox is a leading manufacturer of cable, wire, and pipe labels for various sectors worldwide, including Rail, Data, Power, Construction, Renewable Energy, and Oil & Gas. Based in the UK, Silver Fox ships globally either direct or by their ever-growing network of distributors. Silver Fox is unique in the marketplace having its own in-house software and time-saving solutions developed and manufactured at the head office in Hertfordshire.
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Unit 2 Swallow Court, AL7 1SA, Welwyn Garden City, è±åœ
- +44 (0) 1707 373727
- sales@silverfox.co.uk
- silverfox.co.uk
4.9
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Great customer service
Great customer service. Easy to deal with via email and phone. I highly recommend this company for all of your needs. Dom was so nice and helpful with all of my changes and very knowledgeable with what i did need.
2024幎7æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Kayla,
Thank you for your review.
We're so pleased you had such a good experience with Dom. He is an asset to the team, and I will pass your feedback along.
Please ensure your end-user gets the most out of the solution and book your free-of-charge training with the team. We're happy to help!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Silver Fox ããã®åç
Hi Sibichen
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Mostly it is good and easy to use
Mostly it is good and easy to use. I try to use copy and paste in label printing area but it won't work. Please instruct it to me.
Thanks,
Simon
2024幎7æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Simon,
Thanks for the review. We're glad you like the software.
Can you please contact support@silverfox.co.uk with your query? They can arrange a free training session to help you get the most out of the solution.
Thanks,
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Excellent customer service and trainingâŠ
Excellent customer service and training support.
2024幎7æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Meliecer
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro, who ran your training session.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
excellet quality
excellet quality, very easy to use and time saving
2023幎10æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Cesar
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great quality
Great quality labels and software that's straightforward to use, with support available if ever needed. Fantastic communication from the customer support team, always a pleasure to speak with.
2024幎7æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Rebecca
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Silver Fox ããã®åç
Hi
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
just had an licence transfer andâŠ
just had an licence transfer and everything worked smooth and easy.....miro is a quick and big help
had siome issues with printer and answer was within minutes (just security needs to be enabled"
5STAR service
2024幎6æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Roberto
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Excellent communications
Excellent communications, including a teams call to walk through the setup of our new label printer and license key. Highly recommend.
2024幎6æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Fox in a box Printer
Took us just 10 Minutes to set up the Printer, and after watching all the online help videos we was off printing the labels our company needed for our project!
The software is really easy to use and understand which has made life so much easier.
Everyone I've dealt with at silverfox is really helpful
Many Thanks
Lee @ TG Rams Ltd.
2024幎6æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Lee
Thank you for your review.
The Fox-in-a-Box is undoubtedly a one-of-a-kind solution, and we're glad you are getting the most out of it.
Make sure you get the most out of your solution and book your free-of-charge training with the team to save even more time on your jobs! We're happy to help!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Very quick turnaround
Very quick turnaround, despite changes after order was placed. Super efficient sales and management teams.
2024幎5æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Michael,
Thank you for your review!
Yes, we try to be as proactive as possible when responding to customer queries. Time is the one resource you cannot get back, and when it comes to projects, typically, it is the most valuable asset!
We look forward to supporting you more in the future.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Silver Fox ããã®åç
Hi Yousif
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Good website for selecting the productsâŠ
Good website for selecting the products you search for.
Great Labels too - just what we needed. quick ordering thanks
2024幎5æ7æ¥
Silver Fox ããã®åç
Hi there!
Thank you for your review. We appreciate it!
We are continuously improving our website to make it as easy as possible for our customers to purchase and reorder, so receiving positive feedback like this helps!
remember, if you have any questions about anything you see on the site, don't forget you can call +44 (0) 1707 37 37 27 to ask one of our expert team.
We are looking forward to supporting you again soon!
All the best,
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Printer / text alignment
Had an issue with printer / text alignment. Miro responded within 20 minutes and issue resolved a few minutes thereafter.
2024幎4æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Gordon
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great customer service
Great customer service, very quick to reply and solved my issues perfectly.
2024幎4æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Sean
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Fantastic support
Fantastic support. We had an issue with our printer and within 2 hrs we had a teams call to rectify the issue which was successful
2024幎4æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Gary
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Resolution to my issue
Hi Miro,
Thank you so much for your assistance you provided in resolving my issue which involved the fonts being too large and not being able to change them.
I am now able to print my labels with the correct fonts.
Thanks once again.
2024幎4æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Aubrey
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Thermal UV resistant labels
Very friendly and helpful sales and support staff,
Quick turn around on deliveries, high quality labels
2024幎4æ10æ¥
Silver Fox ããã®åç
Hi Michael
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great service from Miro and the team .
Great service from Miro and the team .
Highly recommended .
2024幎4æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Alan
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
We use Silver Fox printers on all ourâŠ
We use Silver Fox printers on all our sites and have done for many years. The products are great and the customer service is fantastic with them even offering free onsite training.
2024幎4æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Silver Fox ããã®åç
Hi Claire
Thank you so much for your review. I believe Dom went to your site to conduct the training, and Amber has been helping you with your labelling queries. I have passed your feedback on to them.
If you have any further questions, you are welcome to get in touch with the team. We are happy to help with any labelling queries.
All the best,
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
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