Parcel left inside front gate!! Front porch was available for deliveries not the garden
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... もっと見る
So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... もっと見る
企業が回答しました
Great service and delivery. Lovely note in the package from Lucie which was unexpected, it just added the personal touch. Bread baker excellent. Hadn’t used one before, but it works well, and cook... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Simmer & Slice, we believe great food brings people together, and every great meal starts with the right tools. Based at Trentham Shopping Village in Stoke-on-Trent, we're an independent cookshop built around a genuine love of cooking, baking, entertaining and everything that happens around the kitchen table. We carefully select cookware, knives, bakeware, gadgets and gifts that offer real quality, performance and value. Whether you're a seasoned home cook, an enthusiastic beginner or searching for the perfect gift, we're here to help you find products you'll enjoy using for years to come. What makes us different isn't just what we sell, it's how we sell it. We believe in proper customer service, honest advice and taking the time to help people make the right choice. No hard sell, no gimmicks, just knowledgeable people who are passionate about food, cooking and the products we stock. As an independent business, we're proud to be part of the local community and proud to champion brands that share our commitment to quality and craftsmanship. Our aim is simple: to help make cooking more enjoyable, more rewarding and a little more special, every single day.
連絡先
Unit 39, Trentham Retail Village, ST4 8AX, Stoke on Trent, 英国
- 01782 572919
- info@simmerandslice.co.uk
- simmerandslice.co.uk
3.8
ほぼ満足
304件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful
Very helpful, speedy and efficient. I will not hesitate to make further purchases.
2022年8月12日
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Excellent Service The discount coupon I was given from an…
The discount coupon I was given from an earlier purchase wasn’t working online, so I called them and the representative was very helpful, upbeat, quick and efficient. I have to admit though that the ruffled tart dish was so much larger than I expected. I have no idea what to do with a tart dish that size. Anyway, thank you for your great service.
2022年8月3日
Simmer and Slice Ltd からの回答
What did you bake in the end? Thank you for your custom, much appreciated
Excellent service
Very easy to order and delivery was outstanding. Very quick to receive the product
The item was also very well wrapped and boxed
An excellent company to do business with.
Highly recommend
2022年7月31日
Simmer and Slice Ltd からの回答
Thank you, much appreciated
I AM A VERY HAPPY CUSTOMER
Lucie & Jack provided me with a 1st Class Customer Service. Lucie was very patient with me. She assisted me when I had problems ordering online. Nothing was too much trouble. I will definitely be a returning customer. Thank you.
2022年7月27日
Simmer and Slice Ltd からの回答
We do try :) Thank you - i passed on your feedback but forgot about my replies! I need more training! Thank you for the feedback, much appreciated
Great products I struggled to find…
Great products I struggled to find elsewhere delivered quickly and for a great price. Can't argue with that!
2022年7月20日
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Scanpan Haptiq
Great value of scanpan haptiq,
Super speedy delivery, I'm happy with the order and the service. I even got handwritten thank you note.
Definitely will be my go to shop in the future.
2022年5月23日
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Absolutely brilliant
Absolutely brilliant, very fast delivery turned up a day earlier than expected and very happy with knives at such a good price, will be buying my knives from here from now on.
2022年5月15日
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Beautiful Hare's
I love Hare's so finding this kitchen roll holder was great ,it's very cute. Only one niggle it doesn't hold a very big roll of paper but I still love it .
2022年5月15日
Simmer and Slice Ltd からの回答
I thought this was a play on words for I love haus - Thank you, much appreciated
Simmer and Slice Ltd からの回答
We have tweaked it BUT Thank you, much appreciated feedback
Great quality product’s exceptional…
Great quality product’s exceptional communication and any problems delt with promptly first class
2022年5月2日
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Excellent service with a personal touch.
2022年4月26日
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Happy with our new Scanpans
Really good products, very prompt delivery, good value for money.
2022年4月25日
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Brilliant Customer Service dealing with problem
This is my first purchase from this company. The goods arrived promptly and I followed the instructions for the four lingots for my indoor garden. Unfortunately one of the four did not germinate - I contacted the company who responded immediately and have replaced the plant. Im very impressed with the speed and the friendly way they handled my problem. The other three have grown brilliantly so I am very happy with the excellent customer service I have received.
2022年4月25日
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Simmer and Slice Ltd からの回答
Thank you, much appreciated
Great service and was the only place to…
Great service and was the only place to stock the goods I needed. I'll be back!
2022年4月5日
Simmer and Slice Ltd からの回答
Thank you for your review, much appreciated :)
Had an issue with a wusthof which…
Had an issue with a wusthof which needed replacing, I have to say their customer service is outstanding I spoke to a gentleman called Michael who was very helpful during the whole process. Delivery in two days. 100% would recommend this company.
2022年4月4日
自発的なレビュー
Simmer and Slice Ltd からの回答
Thank you for taking the time to say this. Michael will be over the moon and I have already thanked him, he is our apprentice and is relatively new to our way of the world. :)
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