Parcel left inside front gate!! Front porch was available for deliveries not the garden
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... もっと見る
So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... もっと見る
企業が回答しました
Great service and delivery. Lovely note in the package from Lucie which was unexpected, it just added the personal touch. Bread baker excellent. Hadn’t used one before, but it works well, and cook... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Simmer & Slice, we believe great food brings people together, and every great meal starts with the right tools. Based at Trentham Shopping Village in Stoke-on-Trent, we're an independent cookshop built around a genuine love of cooking, baking, entertaining and everything that happens around the kitchen table. We carefully select cookware, knives, bakeware, gadgets and gifts that offer real quality, performance and value. Whether you're a seasoned home cook, an enthusiastic beginner or searching for the perfect gift, we're here to help you find products you'll enjoy using for years to come. What makes us different isn't just what we sell, it's how we sell it. We believe in proper customer service, honest advice and taking the time to help people make the right choice. No hard sell, no gimmicks, just knowledgeable people who are passionate about food, cooking and the products we stock. As an independent business, we're proud to be part of the local community and proud to champion brands that share our commitment to quality and craftsmanship. Our aim is simple: to help make cooking more enjoyable, more rewarding and a little more special, every single day.
連絡先
Unit 39, Trentham Retail Village, ST4 8AX, Stoke on Trent, 英国
- 01782 572919
- info@simmerandslice.co.uk
- simmerandslice.co.uk
3.8
ほぼ満足
304件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Simmer and Slice Ltd からの回答
Thank you kindly
I had a problem with a scanpan i…
I had a problem with a scanpan i purchased so i rang Haus in stoke on trent apoke to a gentleman called Michael sent him pictures of the pan and a replacement arrived by 14.00pm the nextday thank you Michael A first class service of a quLity product
2022年3月25日
自発的なレビュー
Simmer and Slice Ltd からの回答
Tis Michael again.... That's the second time in two weeks he's had such a nice comment. Thank you for taking the time to write. It means so much! :)
Excellent service
Excellent service, fast turnaround for delivery and a wonderful hand written note in with my order.
Just a lovely company to deal with.
2022年3月22日
Simmer and Slice Ltd からの回答
Thank you :)
Great product and brings a lot of…
Great product and brings a lot of enjoyment to our kitchen and cooking.
Couldn’t believe an order placed at midday was received am the following day
2022年3月17日
Simmer and Slice Ltd からの回答
We all love cooking? Well we do! Hope you get as much enjoyment as we do with our products!
Extremely pleased with their service
I used them for the first time and I am extremely happy with their service. I’ve ordered large Wusthof cutting mats; by mistake they’ve sent me small ones. When I called them , they were very helpful; immediately sent the right size ( the next day!) and wanted me to keep others as an apology. I thought this was very good service. They won me!
2022年3月17日
自発的なレビュー
Prompt delivery
The lingots arrived the next day but I guess that should be expected given the high delivery charge
2022年3月17日
Try updating your website.
2022年3月11日
Simmer and Slice Ltd からの回答
Mark, my apologies you feel this way. We do update our site daily, we missed one image for which we can only apologise. We sent you the very latest product instead of the old one from the brand for which you ordered, the latest slightly tweaked version. You weren’t happy with it, we collected said product and refunded. All done in a week. We are only human! Our product image has now been amended! Take care. HAUS
Good service
2022年3月2日
Fantastic customer service department and high quality products.
I contacted ilovehaus about sourcing a spare part for an item that they stock. The support team went 'over and above' to track down the part and, in this instance, supplied it cost-free although the problem had not been 'of their making'. They have a new customer for life and I love the quality of the brands that they offer.
2022年2月25日
Excellent service
Ordered a tomato knife. Excellent service from start to finish. Item arrived very well packaged. I was unable to find an exact replacement for my vintage tomato knife but this one a very suitable alternative. Would definitely recommend this company if you expect good service.
2022年2月18日
自発的なレビュー
Packaged well
Packaged well, arrived in good time. We even had an email advising us that delivery would be delayed as the ferry was cancelled due to adverse weather. Excellent service. We would recommend this company.Not used the item yet as it is a gift, so cannot comment on that.
2022年2月17日
I am happy to order at ilovehaus
The packaging was solid and arrived without any problems.
It was accompanied by a message and I thought it was a very good customer service.
I would like to purchase the product again
2022年2月15日
Just perfect
Great service, prompt delivery, great price and a bonus free gift… just perfect!
2022年2月10日
Brilliant responsive customer service…
Brilliant responsive customer service and top brands!
2022年2月6日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。