I am delighted with my repair from Simplespex.. i laid on my Tom Ford reading glasses, breaking one arm completely and bending the other. I was told by my local optician that they were irreparable and... もっと見る
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I have just received my latest pairs of Zeiss varifocals back from Simplespex. I have been a customer for many years now and am on my 9th pair. George is just the best. Always prepared to answer my qu... もっと見る
Top notch service! Only online company I found that offers Cocoa Mint frames so decided to give it a go having read the reviews. Was apprehensive as have never used an online glasses service and need... もっと見る
Within the domain of Customer Services, the highest accolade that can be awarded within the industry is the recognised term “FIRST CLASS”. Apple and Rolls Royce being just two such worthy recipi... もっと見る
企業情報
当該企業による記述
We provide prescription glasses and sunglasses repairs, prescription lenses (including reglazing your own frames), branded varifocal and driving lenses from Essilor, Zeiss, Seiko, Hoya and more. We also provide new frames and various glasses customisation services.
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Superb service
The most friendly, professional glasses repair company. Fantastic job on rimless, and extremely reasonable costs. Thank you.
Excellent service, friendly staff and fast delivery
Fixed my Armani glasses (nose pad arm had broken off) which I thought couldn’t be fixed and was going to spend hundreds in getting a new pair but to my amazement they fixed them and they look as good as new now. Excellent service and friendly staff.
Exceptional
Exceptional. Every question I had was answered by George, promptly and thoroughly, in helpful detail, as if I was visiting the shop in person. The brand I wanted has poor distribution in Canada (and not much better in the US) so it was a relief to get authoritative responses from across the pond (UK). Even if availability was decent on this side, I would still like to support a business like Simplespex whose customer focus is refreshing. Looking to place future orders with George.
Moschino sunglasses fixed!!!
I recently broke the hinge off my Moschino sunglasses as I dropped them and then trod on them. I thought they were for the bin. After a search on google, I found Simplespex & George who can pretty much repair anything. The hinge was broken and had to be replaced or soldered but not an easy task as the hinges are flush. After a couple of optician visits who advised new glasses I didn't know whether this could be done. Well George really fixed them and they look fantastic. The website is really easy to use, great simple instructions and amazingly quick turnaround at fantastic prices - I cannot recommend George enough :-) Thank you so much
I broke my Dita's Mach 4 sunglasses…
I broke my Dita's Mach 4 sunglasses and they cost absolute fortune. I Found George online and he reassured me he could repair them, so I sent it off to him. Received them back and they were as good as new. An absolute excellent service from start to finish. I couldn't recommend enough.
Couldn’t recommend this company more
Couldn’t recommend this company more! I had put a pair of old Chanel sunglasses in my pocket and managed to snap the frame making the lens fall out, contacted a few other companies who told me they were unrepairable so I tried these as my last resort. George got back to me so fast offering me advice and what could be done depending on the material of the frame and I have got them back within in a week fixed! Great prices and great services thanks for fixing my sunglasses I would’ve otherwise had to have chucked them!
Great company!
Had a pair of Gucci sunglasses bought as a birthday present from my wife. After the bridge pads broke and a small scratch on one of the lenses I took them to two opticians. One quoted £180 for one lense and then said it couldn’t bee done and neither wanted to fix the bridge. Found Simplespex on Facebook and George repaired the bridge and offered to replace both lenses £85. Now extremely glad I didn’t bin these sunglasses.
Fantastic service, great advice and very reasonable prices, can’t recommend them enough!
I have never experienced such an…
I have never experienced such an amazing customer service. When I sent an enquiry, George replied straight away, answered all of my questions regarding lenses and reglaze in detail and helped me to choose the best option for me. You could tell that he knows what he is talking about. I trusted him and when the glasses came I knew it was the right decision - I was more than happy with how the lenses were fitted in the frames and the quality - just amazing. I cannot recommend Simplespex enough, I will be coming back for sure and will recommend them to everyone.
Blown away by an Outstanding Service from Start to Finish
For the first time ever I am absolutely blown away from start to finish and I simply cannot fault. I came across Simplespex whilst doing a Google search for glasses repair in the early hours of Saturday so I sent a quick enquiry expecting to get a reply on Monday, but George was on it and I got a reply that Saturday morning. After a couple more emails to iron a few details and having made a great first impression I decided to go with Simplespex. It was quick and easy and George emailed me to let me know they had received my glasses and to inform me of the repairs. I received my glasses back this week and I am over the moon with the repair. I cannot recall (if at all) ever being blown away by a service I have received. For me the service from start to finish was outstanding. Based on my experience I would have no hesitation in recommending the Simplespex to others.
What a superb discovery
What a superb discovery! I spend a fortune on glasses as my prescription shifts every few months. I got a bit longer out of my last pair but had spent over £500 on them. I didn’t want new frames - I like my frames - I just wanted new lenses. Having been quoted over £700 for reglazing for 2 pairs I was delighted to find George and this company as it was a fraction of that quote. George rang me to discuss my prescription and has been absolutely brilliant. Responsive to emails & a genuinely lovely gentleman. I couldn’t be happier with my two pairs (I have the sunglasses next to change the lenses in) and so far my expenditure has been under £320. Plus, can’t stress this enough, it took less time than I expected (7 working days) and they’re branded lenses so the best quality.
George you have a customer for life and an advocate! Thank you so much. A honest and genuine company. A great experience.
Craftsmen
George went the extra mile to sort out a complicated bridge for a very sentimental pair of sunglasses. I could not have asked for a better service.
Excellent customer service
Excellent customer service. George responded to my queries efficiently and promptly. He repaired my beloved Rayban prescription glasses perfectly. Great prices too. I will be using Simplespex again in the future for sure.
Excellent support and very prompt…
Excellent support and very prompt service from a really knowledgeable business
Superb!
I would give more stars if I could!
I ordered online and it was a pleasure. I can’t praise this company enough. The glasses were delivered within a few days and are perfect. I will definitely be back for my next pair. Thank you.
Family run Spectacles business based in Kent
Family run business based in Kent. Mend spectacles with care and terrific service, just lovely people and did a brilliant job and a great price. My wife and I are TOTALLY impressed, thank you.
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