High quality products and wrapped really well. The sweets didn’t last long, they were hysterical too tasty! Great gift ideas for various occasions. Fantastic customer service when ai picked up my... もっと見る
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Bought a 2nd bag for family and, though generally well received, the "sour" ones were not liked at all and were placed to one side for me to eat!! Will order again but will look for more of soft sw... もっと見る
Ordered from simway sweets twice now - both times my order has been dispatched in no time at all and my orders have been exactly as requested at a very fair price. My go to from now on!
I’ve ordered a fair few times from this company. High quality sweets and care with packaging! Had a recent order that got lost in the post and simway sweets couldn’t track it down. They sent me the... もっと見る
企業が回答しました
企業情報
当該企業による記述
Simway Sweets - A family run business, supplying the Nation with a huge range of American Candy, Pick N Mix, Chocolates & Retro Sweets. We ensure all our imported USA ranges comply with UK food legislation. All products are taste tested and verified by the Simway experts! We are passionate about what we do and believe that it shows. Whether you're looking to buy in bulk or you're looking for a hamper, we offer a variety of gift boxes with the option of a personalised message to add that extra touch. We take pride in offering a large selection of products while maintaining excellent customer service and quick response times. Thank you for shopping with us!
連絡先
Unit 5 Longfields Court, S71 3GN, Barnsley, 英国
- info@simwaysweets.co.uk
- simwaysweets.co.uk
4.6
優良
79件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Yummy
My husband ordered these as a surprise. I'm vegan and trying to find nice chocolate is difficult but these are delicious 😋 thank you so much
2025年5月21日
自発的なレビュー
Incredible! My son ordered a 70 piece mixed box off…
My son ordered a 70 piece mixed box off Tiktok, his 1st ever order should have been £30 but paid £16.20. The box was jam packed with American, Japanese and English sweets, chocolate, snacks and drinks! Absolutely incredible value for money. I literally don't know how you can do it for the price! 100% use you again and I'll be telling everyone about your fantastic company too. Highly recommend. Such fun making a video of everything in the box, took over 11 minutes to show it all!!!
2025年5月16日
自発的なレビュー
Delivery time scale is…
Delivery time scale is rubbish...ordering with another confectionery company is faster
2025年4月29日
Simway Sweets からの回答
Hey,
Many thanks for your feedback – I can see that you have left a negative review regarding the delivery time scales. After looking into your order details, I can see that you purchased your items on Friday the 25th of April at 16:40pm (after our closing time) – Your order was processed and collected on Tuesday the 29th of April – as you chose Standard shipping and did not upgrade to express shipping, a service available in the checkout. Your order was sent with Evri using a fully trackable service.
I did respond to all of your emails from the first email you sent on the 29th of April telling me how disappointed you were that we hadn’t sent your item over the weekend (when we were closed). I can see that your item was delivered on Friday 2nd of May.
I have been waiting for your review since your email stating the following – “I dont believe their is a parcel..will be reporting this diabolical service on trust pilot…”
Looking at the 34 reviews you have left other companies, leaving 1 star reviews seems to be a favourite thing of yours!
I hope your sweets were delicious Dyane Howland, have an awesome week,
Wishing you all the best,
Samantha!
Airhead assortment
I ordered the airhead assortment, I got a really good deal on them and had free shipping. They were delivered very quickly, and in pristine condition. Overall I am extremely pleased.
2025年4月28日
自発的なレビュー
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Been looking for the skull sweets every…
Been looking for the skull sweets every where and came across this company great fast service I will come back again thank you
2025年4月28日
自発的なレビュー
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Absolutely brilliant
Absolutely brilliant, great service, quick service and lovely sweets too!
2025年3月10日
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Website is not clear
Website is not clear, all items are called the same so what I thought I had ordered, the picture on the screen, was not what arrived! Contacted customer services to be told tough luck! Too late to reorder so that was valentines ruined!
2025年2月11日
Simway Sweets からの回答
Thank you for taking the time to share your experience. We're sorry to hear that your purchase wasn't up to your expectations. When you contacted customer services, a copy of your order confirmation was re-sent to you, this showed the box you received was the box you had purchased. I did offer a full refund for the item if this was returned, which you declined. We take all feedback seriously, and we appreciate your honest feedback!
Perfect for picky orders
This company was super helpful as I was ordering for 2 little girls who have extra needs so needed to make sure the sweets they got suited them needs. I was able to order a kilo of the perfect consistency sweets with no messing about. I dropped them to their grandad who was very grateful and knows he won't be buying any sweets for them for a long time now
2025年2月12日
自発的なレビュー
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Great service
Needed products quick as it was a last minute decision for a gift. was able to click and collect so perfect for me
2025年1月29日
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
I’ve ordered a fair few times from this…
I’ve ordered a fair few times from this company.
High quality sweets and care with packaging!
Had a recent order that got lost in the post and simway sweets couldn’t track it down. They sent me the same order 1st class, and received in time for Christmas. excellent communication and would highly recommend
2024年12月5日
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Not as Picture Looked on Website
Frys Chocolate Gift Set - The picture on the website was deceiving it looked like a purpose built box for the choc bars with a bow and gift tag. When it came it was just a plain thin manilla box with the choc bars not displayed in a tray or anything and a small red bow attached. For the money it cost and p&p it was rubbish. I could have bought the bars myself and made a better job of packing it :-( :-(
2024年12月9日
Simway Sweets からの回答
Thank you for taking the time to share your experience. We're sorry to hear that your purchase wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback!
200 piece american candy box
Well worth the price the 200 piece was jam packed and had a large variety of sweets in it. It was also ready very fast and staff were very friendly. Would highly recommend this company if your wanting american sweets great quality for the price.
2024年11月25日
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
Simway Sweets からの回答
We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!
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