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5぀星のうち5の評䟡

Very easy to order but after I submitted my order I realised I had made an error on date of my personalised message. I then contacted company to see if could be changed. I received a very prompt email... もっず芋る

5぀星のうち5の評䟡

Very prompt response, including holding email and quick follow up after that. Problem not yet solved but Wendy Shepherd has been great handling it.

5぀星のうち5の評䟡

Wendy Shepherd answered my query very promptly, the website was extremely easy to navigate and the prices are very competetive. Very pleased with the whole process. Thankyou

5぀星のうち1の評䟡

I am incredibly disappointed with the customer service I received during my recent experience with the Head of Operations at Sixty stores. A company's true value is shown in how they handle issue... もっず芋る

䌁業情報


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

1166件のレビュヌ

5぀星
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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.3

すべおのレビュヌ

(1,166)

過去12か月のレビュヌ数: 87ä»¶

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5぀星のうち5の評䟡

Would recommend

Would definitely recommend, have purchased from this site before and always very happy
Had slight query regarding delivery etc but received a very prompt reply from 'Wendy' and was solved very quickly

2025幎11月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Received faulty product but quickly resolved

I received a faulty garden cover from Garden Furniture covers, which is owned by Sixty stores, and promptly alerted the customer care team.
There were specific and clear instructions in the event of a problem (not always the cases for other online retailers) and Wendy Shepherd, Head of Operations responded within 24 hours. Wendy resolved the issue promptly and to my satisfaction. The product may have been faulty on this occasion but the service and resolution was excellent. Thank you, Wendy.

2025幎11月7日
自発的なレビュヌ
5぀星のうち5の評䟡

Great customer service

I recently purchased some covers for a couple of garden recliner chairs, when they arrived, I'd ordered the wrong size, totally my fault. I got in touch with the supplier to check how I could return them. Wendy in Customer Services was very helpful, replied to my email quickly explaining the process. Returned them with no issues, just waiting for my refund. Great service from Wendy.

Wendy

2025幎11月4日
自発的なレビュヌ
5぀星のうち5の評䟡

great customer service

There was an item that was not delivered on the initial order. When I contacted Sixty Stores they quickly resolved this problem. Sending out a replacement that arrived within a few days.
Very ood customer service.

2025幎10月12日
自発的なレビュヌ
5぀星のうち4の評䟡

Overall a good service

I am one short of 5stars because I did not receive my order confirmation immediately so that caused concern but once I contacted the office Wendy got back to to me. I also did 4 stars because there is no telephone contact to the company. Aside from these two issues, the service was good and the candle is just as shown on the site and it was easy to insert my own words.

2025幎10月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Great Customer Service

Ordered 4 garden furniture covers from this company.3 were perfect but 1 wasn’t.Contacted customer service about the issue and their agent Wendy Sheperd dealt with the problem instantly and ordered a replacement.Could not fault the service.

2025幎9月15日
自発的なレビュヌ
5぀星のうち1の評䟡

No accountability, no customer service

Through one of Sixty's store fronts (sheds.co.uk), I purchased a shed. This did not arrive when it was supposed to (twice) nor as it was supposed to (poor quality and broken). It's been weeks of trying to speak to someone on the phone (fat chance, only the sales people seem to be contactable by phone) and emails sit unanswered for days or even weeks. In one response, Wendy, the Head of Operations, simply invalidated my experience by saying there had been no service issues on their side. This was demonstrably not true.

Despite the return having happened, I still have not got my money back, nor confirmation of when I will get my money back. No way to escalate a complaint - shady company. Trading Standards and Advertising Standards have now been involved too.

2025幎8月30日
自発的なレビュヌ

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