Very easy to order but after I submitted my order I realised I had made an error on date of my personalised message. I then contacted company to see if could be changed. I received a very prompt email... ãã£ãšèŠã
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Very prompt response, including holding email and quick follow up after that. Problem not yet solved but Wendy Shepherd has been great handling it.
Wendy Shepherd answered my query very promptly, the website was extremely easy to navigate and the prices are very competetive. Very pleased with the whole process. Thankyou
I am incredibly disappointed with the customer service I received during my recent experience with the Head of Operations at Sixty stores. A company's true value is shown in how they handle issue... ãã£ãšèŠã
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Wendy was very helpful and polite
Wendy was very helpful and polite. She sorted the problem for me without any fuss or bother and I am very grateful.
Thank you Wendy
Josephinr Hoenderkamp
Very prompt,efficient and friendly
Very prompt and efficient and friendly after sales care from Wendy Shepherd at Sixty Stores.
I received a faulty product but Wendy contacted their supplier and a replacement is on it's way.
All sorted out within 24 hours - great!
I would definitely recommend Sixty Stores!
Great product and experience!
So happy with my personalised photo frame which came on time and was just what I wanted. Great company would definitely use again.
Order & Delivery
Although I had no confirmation email of my order, with a quick enquiry email on my part, I was assured my order had been despatched and would be with me shortly and, sure enough, it was ð, so thank you Wendy for your quick response and assuranceâŠmuch appreciated ð
Fast response
Fast response, with a satisfactory result all done by Wendy
Great experience
Great experience from ordering . Super fast delivery on a personalised item and great help from customer services with Ben when I had a delivery enquiry. Will definitely be ordering again .
Nice things & good customer service.
I was looking for a little extra something to give along with a more traditional housewarming gift. In my mind I would find a little keepsake that could be personalised.
I saw this plaque with a cute saying & ordered it straight away. However, the confirmation email didnât show the personalisation, I must have not ended the process correctly.
I emailed Sixty Stores & Wendy replied very quickly, reassuring me that theyâd caught it in time. Relief !
It arrived today & I know theyâll be as happy with it as I am.
Re sent damaged item
Received a personalised order but had a mark on it, not very big but was blue and ruined the look of it. I asked for a new one to be sent and they replied straight away saying theyâll send a new one (havenât received it yet but fingers crossed this oneâs okay) thank you wendy
Excellent service from Ben GreenhalghâŠ
Excellent service from Ben Greenhalgh and the team. I ordered a personalised vase on Monday evening and it arrived early Wednesday morning. Delighted with both the product and the service.
Great customer service
I had an issue with my order and I contacted customer service. Ben Greenhalgh contacted me next day and within one hour resolved the problem. Very professional and swift response. Thank you!
Personalised slate clock
Thanks Ben for replacing the faulty clock so promptly
Ordered a lovely engraved trinket boxâŠ
Ordered a lovely engraved trinket box for my grandson to give to his mummy although left it a little late and Ben was very helpful in getting it delivered in time for her birthday and she loved it. Thanks Ben
Had an unexpected delay with delivery
Had an unexpected delay with delivery, but was contacted by Ben swiftly and order dealt within a couple of days.
Order Update
Quick response and kept updated after a query with my order, thanks to Ben for great customer service.
Bought a lovely personalised luggageâŠ
Bought a lovely personalised luggage tag.
I contacted customer care for a tracking number and Ben Greenhalgh replied very quickly and helpfully.
Had a few issues receiving my item soâŠ
Had a few issues receiving my item so emailed customer services. I had an email back from Ben pretty much straight away with tracking details for me to see where my order was which was very helpful. Thank you again Ben
Recommended
Recommended. Excellent customer service. Thank you so much to Ben Greenhalgh for his quick, efficient and helpful response.
Great company, great product
It was effortless to get my personalised item. Great company was delivered within 2 days, really pleased with it. Can't wait to give it as a present as they will love it too, would recommend this company.
Glass jar
Very pleased with the glass jar that I bought my partner for Christmas he's going to be overwhelmed with it very good quality and great for the price came on time and well packed
Excellent service
Excellent service, easy ordering online and quick delivery.
Perfect waterproof product for our garden furniture.
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