SkyHike has been always my first choice for any Trek in Himalayas. I just love their hospitality
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We Thank Ben of Skyhikes for spending most of his day to change our flights with JetBlue which he originally made on our behalf back in March. He showed once again his professionalism and dedication i... もっと見る
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Max was wonderfully helpful. He was easy to communicate with and I felt understood. Traveling can be so stressful but his cheery disposition made me feel better about having shell out a "confirmation... もっと見る
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Your company and agents are during everything right. I recently had a death in the family. Neil assisted me with changing my flight plans. He was kind, considerate, very respectful, and most of all ex... もっと見る
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企業情報
当該企業による記述
You enjoy living like a king when you travel. We enjoy helping you find the best available flights. Backed by years of experience in the travel industry, we at SkyHikes believe that when flight booking process is easy, you will travel more. That's why we've got a user-friendly website like this. With the best possible technology, we have made SkyHikes one of the smartest websites with advanced filtration making your flight booking easy.
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Did a excellent job Excellence and it was highly …
Did a excellent job and it was highly appreciated. I will let all my friends know about catching a plane using your services. THANK YOU
2023年2月11日
自発的なレビュー
Skyhikes からの回答
Dear Adam,
Thank you, for providing us with your valuable feedback about our services. We’re delighted to hear that you received friendly, attentive service from our employee! Customer satisfaction is our top priority and we assure your feedback will be delivered to the concerned team, so that we can deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for us.
Kind Regards,
Customer Service Team
Assisted by: Neil Mcdonald
I just had the most amazing experience…
I just had the most amazing experience with Paul he was helpful and made my experience very easy. I will use this site again because of him.
Paul is life saver
2023年2月11日
自発的なレビュー
Skyhikes からの回答
Dear Ikram,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Neil was great
Neil was great. He is was able to get us on a quick flight. He was patient and understanding. Very knowledgeable and efficient.
2023年2月11日
自発的なレビュー
Skyhikes からの回答
Dear Lee,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Paul was my costumer service Thursday 9…
Paul was my costumer service Thursday 9 February 2023, I had family emergency and he was very empathy and help me to find the best way for me to resolve my problem, he is a wonderful employee, thank you united for give a excellent service and training Paul very well.
2023年2月9日
自発的なレビュー
Skyhikes からの回答
Dear Ernesto,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Though, just to update you that we are not associated with United Airlines or with any other Airlines. Skyhikes is an Online Travel organisation who provides the services related to Flight Reservation. However, thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Maya was persistent in getting my…
Maya was persistent in getting my flight information despite me giving her an erroneous confirmation code.
Maya was professional and polite addressing the vexing situation.
2023年2月10日
自発的なレビュー
Skyhikes からの回答
Dear Wrencher,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
I would like to say Eden it’s very…
I would like to say Eden it’s very professional and very helpful. he try to resolve all my issue. I get only very thankful words for him. his personality make you feel better, and I got only five stars for his professionalism. I wish him all the best in this world.
2023年2月10日
自発的なレビュー
Skyhikes からの回答
Dear Naumka,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
I worked with a gentleman by the name…
I worked with a gentleman by the name of Ronny. I had some complications no fault of theirs and they made it very easy to make my necessary changes. I would give more stars if I could
2023年2月10日
自発的なレビュー
Skyhikes からの回答
Dear Tony,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Maria was very helpful
2023年2月10日
自発的なレビュー
Skyhikes からの回答
Dear Pat,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Excelente atencion
2023年2月10日
自発的なレビュー
Skyhikes からの回答
Estimada Maria,
¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto.
Gracias Y Saludos,
Equipo de Servicio al Cliente
Representative Name: Pablo
Maya was very helpful and gotbme my…
Maya was very helpful and gotbme my seat promptly.
2023年2月9日
自発的なレビュー
Skyhikes からの回答
Dear Mishelle,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Great Customer service and compassion
It was a terrible experience that I had to cancel my flight due to unexpected death
In family,not expected at all. Anna was very compassionate and understand that I couldn't pay upgrade fee to cancel. She talked and then I talked to her supervisor, he was also compassionate and understood I didn't have funds. So they waived the fee and let me cancel. Never could I imagine this death happening but good to know kind compassion still exist. GOD Bless you Anna
2023年2月9日
自発的なレビュー
Skyhikes からの回答
Dear Jane,
We are sorry to hear about your loss and incredibly grateful that you took the time out to leave us a 5-Star review! in spite of the situation. We take pride in knowing our customers are happy with their experience . Thanks for your support, we really appreciate it! Looking forward to seeing you again soon and once again sorry for your loss.
Kind Regards,
Customer Service Team
It is not a good feeling to make a…
It is not a good feeling to make a negative comment. However I think this could help all parties.
I booked a airline ticket through Priceline, and eventually Skyhikes took my call when called United to upgraded my ticket. They got it upgraded with certain fees, that included one direct charge to Skyhikes and two individual charges to United airlines.
Within 2 hours of this ticket upgrade I canceled my ticket, when I saw so many charges in my credit card.
Now it is 3 weeks since this cancelation, I am struggling to recover a full refund.
Skyhikes representatives contradicts their statements when I call multiple times asking for refund status.
One says to wait 2 billing cycle to see the refund, one says it would be kept as a credit only to be adjusted if I use United at a later date. The lady who originally took care of the request of the upgrade, noted it would be a credit only, without a refund.
It is hard to make so many calls, wasting energy and time, arguing about a refund, which Skyhikes declined. Just to note that the two additional United charges were triggered by Skyhikes while upgrading the ticket, and one of these two is tefunded, the other is not. Also the charge from Priceline part of the booking was also refunded.
Skyhikes suggested me to reach out to United.
I didn't know beforehand a seat or ticket upgrade could be such a complicated exercise.
It feels bad how a big corporate office withholds money that need to be refunded back.
Please be aware.
2023年2月9日
自発的なレビュー
Skyhikes からの回答
Dear Mr. Barman,
We are sorry to hear about your disappointing experience with Skyhikes. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations.
We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our process and better serve our clients. We make it a point to be known for customer service, so this situation caught us off guard. Please be informed that all transactions done on your card has been already refunded towards the original form of payment before this review and time taken for a refund deposit in your account depends on your financial institution. However, kindly accept our sincere apologies for a delay as two of the transactions were under the possession of Airlines and we being a third party are bound to follow the policy of United Airlines. However, customer service is always our priority, so we hope you will consider these efforts from our end, looking forward for a valuable positive feedback.
We request you to check you email for a detailed information.
Kind Regards,
Customer Service Team
Skyhikes からの回答
Dear Oberon,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Muy exelente servicio de Christopher…
Muy exelente servicio de Christopher gonzalez .
2023年2月8日
自発的なレビュー
Skyhikes からの回答
Estimado Ricardo,
¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto.
Gracias Y Saludos,
Equipo de Servicio al Cliente
Eden was very helpful with changing my…
Eden was very helpful with changing my flight and was very kind.
2023年2月8日
自発的なレビュー
Skyhikes からの回答
Dear Venus,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Skyhikes からの回答
Dear Tiffany,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Booking Agent: Ronnie
Buen servicio Jose garcia
2023年2月8日
自発的なレビュー
Skyhikes からの回答
Estimada Tania,
¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto.
Gracias Y Saludos,
Equipo de Servicio al Cliente
Exelelente service cristofer
2023年2月8日
自発的なレビュー
Skyhikes からの回答
Estimado Carlos,
¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto.
Gracias Y Saludos,
Equipo de Servicio al Cliente
Muy buen servicio y felicidades Antony…
Muy buen servicio y felicidades Antony un abrazo
2023年2月7日
自発的なレビュー
Skyhikes からの回答
Estimado Alberto,
¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto.
Gracias Y Saludos,
Equipo de Servicio al Cliente
Exelente Antoni Erazo
Exelente trabajo muy amable y pasiente muy pasiente y sereno exente en su trabajo
2023年2月7日
自発的なレビュー
Skyhikes からの回答
Estimada Roxana,
¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto.
Gracias Y Saludos,
Equipo de Servicio al Cliente
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