Slate & Tell レビュー 

63
•
TrustScore 5段階評価の3.5

3.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My husband ordered me a new wedding set. White gold with 6ct center stone, also ordered 2 bands that they custom made specifically for my ring. Absolutely perfect!! I am more than happy. Isaac stayed... もっと見る

5つ星のうち5の評価

I worked directly with Isaac throughout the process of getting an engagement ring. He was very informative and keep me up to date on the entire process. I would definitely recommend using Slate & Tell... もっと見る

5つ星のうち5の評価

Isaac was excellent in his communication. He shared his personal cell and was very attentive in his responses to my questions. The ring I ordered is spectacular and my fiancee is going to simply lov... もっと見る

5つ星のうち1の評価

HORRIBLE... first it looks CHEAP. I ordered the stackable rings, the gold not only looks fake and not gold color, but it came off in a matter of two weeks the diamonds fell out of the band. the main... もっと見る

企業が回答しました

企業情報

  1. 宝石店
  2. ・
  3. ジュエリー製造業者
  4. 宝飾デザイナー
  5. 宝石商

当該企業による記述

TELL YOUR STORY Love, Life, Family, Work & Play! We believe that the little things matter most. The journey of life defines who we are and the people who are most important to us. At Slate & Tell, we celebrate every milestone with personalized jewelry, timeless engagement rings, and wedding bands that tell a story, your story. Slate & Tell is your destination for meaningful, everyday fine and personalized jewelry. Our collection features classic engagement rings and stackable wedding bands that are more than just accessories—they’re expressions of your unique story and the people who matter most to you.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

63件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 15%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(63)

過去12か月のレビュー数: 53件

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5つ星のうち5の評価

A gorgeous ring!

A gorgeous ring!! Fedex lost our package and they helped us locate it and receive it!! They offered a full refund if fedex could not locate and a replacement!

2026年6月3日
自発的なレビュー
5つ星のうち4の評価

I had a great experience with this…

I had a great experience with this company. I ordered a 2ct oval lab grown ring. It did take a bit for it to get here but when I reached out to the company to inquire he personally texted me and sent me a photo of the ring and said it was going to fedex that day. The ring is stunning and I’ve gotten multiple compliments on it!

2026年6月17日
自発的なレビュー
5つ星のうち5の評価

custom mother rings

I Received custom mother rings recently and I absolutely love them! What made it even better was the customer support that I received from the team. From the moment my order was received I had constant communication of how my rings would look and the best sizing and options that would fit for what I was looking for. Complete success!

My rings are beautiful and a statement piece that I proudly wear!

2026年6月17日
自発的なレビュー
5つ星のうち1の評価

HORRIBLE..

HORRIBLE... first it looks CHEAP. I ordered the stackable rings, the gold not only looks fake and not gold color, but it came off in a matter of two weeks the diamonds fell out of the band. the main diamond looks so horrible I have not even worn it. I waited 2 years to buy this, I didn't want to spend my money wastefully however I finally decided to pull the trigger and purchase this beautiful stackable rings 4 rings the lettering on the engraved part horrible the gold came off and the main diamond looks so bad I refuse to wear and the diamonds in the band fell out, so if you do decided to purchase maybe try the silver and nothing with diamonds. HORRIBLE so disappointing.

2026年6月18日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Hi Tuesday, I'm so sorry to hear about your experience — this is clearly not the quality you deserved, especially after saving up for this purchase. After looking into your order, I can see you received the Twine Personalized Halo Engagement Ring Stack in sterling silver with yellow gold plating, set with cubic zirconia stones. We absolutely want to make this right and would love to replace your order. Please reach out to us at support@slateandtell.com with your order details and we'll take great care of you from there.

5つ星のうち5の評価

Working with Slate&Tell was incredibly…

Working with Slate&Tell was incredibly smooth and easy. I made a custom design with them. Edits were quickly made and accurately made. The ring arrived under a month after finalizing the designs. It looks beautiful and is exactly what I had hoped for. I have no experience with their website as I scheduled in person consultations, but did find all their communication to be clear and helpful.

I’d recommend to anyone looking for reliable, affordable, high quality work.

2026年6月12日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Thank you so much, August! Custom design work is something we really love doing and we're so glad the process felt smooth and easy from start to finish. Getting every edit right and delivering a ring that matches exactly what you envisioned is what we strive for every time. It was a pleasure working with you in person and we hope to see you again for your next piece! 💎

5つ星のうち5の評価

This place is incredible!!

I bought my wife’s engagement ring from Slate & Tell and humbly I think it is an incredible piece of jewelry. The experience working with Slate & Tell was a 10/10 and I look forward to working with them again in the future!!

2026年1月13日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Thank you so much, Ethan! A 10/10 experience is what we always aim for and we're so glad we delivered! Your wife is one lucky lady — we hope she loves it as much as you do. We can't wait to work with you again for the next special occasion! 💎

5つ星のうち5の評価

Happy with engagement ring

Got my fiancees engagement ring from S&T and she sad "Yes!". She spent like a month just starring at it and she still loves it 6 months on. Good service from S&T, thanks!

2026年6月11日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Congratulations, Warren — she said yes! 🎉 That is the best possible review we could ever receive! A month of just staring at it and still in love with it 6 months later — that tells us everything. Wishing you and your fiancée a lifetime of happiness together and we hope to be part of your journey for many more milestones to come! 💎

5つ星のうち5の評価

In a crunch for time

In a crunch for time, my diamond was upgraded as to what was available and delivered ahead of an important schedule ! Highly recommend Slate and Tell across the board in every level… quality, price, service and response - even in weekends ! Will buy again for sure !

2026年4月17日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Thank you so much, Ted! We know how stressful it can be when you're working against the clock, so we're thrilled we were able to come through with a diamond upgrade and get it to you ahead of schedule. That's exactly the kind of experience we strive to deliver at Slate & Tell — great quality, great value, and responsive service any day of the week. We look forward to working with you again! 💎

5つ星のうち5の評価

I hope everyone reads this review

I hope everyone reads this review. I recently was looking for an engagement ring. I came across Slate & Tell. When I went to buy it the owner himself Isaac got a hold of me. After purchasing and reading the reviews some people left had me skeptical and second guessing my choice. Let me tell you people something, I’m upset that you made me skeptical when I had no reason to be. Isaac made this custom ring for my soon to be wife and he also threw in a custom pair of earrings for our daughter who will be born in late August. He had it on my doorstep a little sooner than 2 weeks from purchase. I can’t thank Isaac and the folks at Slate & Tell enough and if you’re thinking about buying something from them have no fears at all and don’t be skeptical. Great work Isaac and I thank you so much! I can’t wait to do more business with you!

Love & Light,
Doug & Alex
Owners of Home C.P.R. Pennsylvania

2026年6月8日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Douglas, this made our day — thank you so much for taking the time to write this! Congratulations on your upcoming engagement and on the soon-to-arrive baby girl! It was truly my pleasure crafting the custom ring and adding a little something special for your daughter. Reviews like yours are exactly why we pour so much care into every order. Wishing your growing family all the happiness in the world — we can't wait to be a part of more of your milestones! 💎

5つ星のうち5の評価

great interaction on progress with my…

great interaction on progress with my custom engagement ring and it turned out fantastic very happy with the ring and customer service would definitely buy from them again

2026年5月25日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Thank you, Danny! We're so glad your custom engagement ring turned out exactly as you hoped — it was a pleasure keeping you in the loop throughout the process. A custom engagement ring is such a special piece and we wanted to make sure every detail was perfect. Wishing you and your partner all the best — congrats! 💎

5つ星のうち5の評価

Happy customer

I have been a customer of slate and tell for several years now and I have had an amazing experience. The quality of the jewelry is top notch. I was skeptical ordering online and have had to get my rings resized multiple times in the past and the customer service has been very patient and helpful throughout the process. Issac is very supportive and helped me identify the proper design based on my requirements. Even during the holidays, Issac made sure he was available and responsive for any questions that I had. He personally made sure my order met my expectations and arrived to me in time. I have been very happy with my experience and will continue to purchase from them in the future.

2026年3月26日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Thank you so much for this wonderful review, Pranjali, and for being such a loyal Slate & Tell customer over the years! It has truly been a pleasure working with you and helping you find the perfect pieces. We know ordering jewelry online can feel like a leap of faith, so hearing that we've earned your trust — even through multiple resizing and busy holiday seasons — means everything to us. We're always here whenever you need us and can't wait to help you find your next favorite piece! 💎

5つ星のうち5の評価

I had and amazing experience with Slate…

I had and amazing experience with Slate & Tell they are very professional and I am very satisfy with my purchase

2026年6月3日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Thank you so much! We're thrilled you had an amazing experience with us — professionalism and quality are at the heart of everything we do at Slate & Tell. So glad you're happy with your purchase and we hope to see you again soon! 💎

5つ星のうち5の評価

Accolades

I purchased a gorgeous ring from Slate and Tell as an congratulations gift to myself. Let me tell you the pictures did not do my ring justice. Isaac Gad the owner stayed in touch with me through the entire process of the making of my piece, to say I was impressed with the customer service would be an understatement. They made me feel special.

2026年3月9日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Thank you so much for this incredibly kind review! Congratulations on your special purchase — you deserve it! It was truly my pleasure staying in touch with you throughout the process and making sure everything was perfect. Reviews like this are exactly why we do what we do at Slate & Tell. Enjoy your stunning ring and don't hesitate to reach out anytime! 💎

5つ星のうち2の評価

My husband orders my mother's day gift…

My husband ordered my mother's day gift on April 30th and today is June 1st and we still haven't received the gift. When he ordered it was guaranteed to be here before or by mother's day and over a month later we still dont have it. Will never order here again and I dont recommend

2026年4月29日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Hi Amanda. We're so sorry for the delay — we completely understand how disappointing it must have been to miss Mother's Day, and we sincerely apologize that we fell short of the delivery promise made at checkout. I did just track the package and I see that it was delivered today. If there's anything we can do to make this right, please don't hesitate to reach out to us directly. We truly value your feedback and hope to have the chance to earn back your trust.

5つ星のうち5の評価

I bought for myself a 5 carat emerald…

I bought for myself a 5 carat emerald cut diamond ring from Slate and Tell. The ring did arrive a little late but it was worth the wait. It is absolutely stunning. I get so many compliments on it.

2026年5月22日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Thank you so much! A 5-carat emerald cut lab-grown diamond is such a showstopper — we can only imagine the compliments! We're sorry it arrived a little later than expected, but we're so glad it was worth the wait. Enjoy every moment wearing it! 💎

5つ星のうち4の評価

Return customer

I have ordered a few items over the last few years. Sometimes it does take a little longer for shipping during holidays and such, but worth the wait. Customer service has always been helpful and I have had no problems with them responding back to me via email. They stand by there warranty as well. I will continue to purchase jewelry from them.

2026年5月1日
自発的なレビュー
Slate & Tell ロゴ

Slate & Tell からの回答

Thank you so much for your continued loyalty — it truly means the world to us! We appreciate your patience during busy shipping periods and we're so glad our customer service team has always come through for you. Knowing you've had a great experience with our warranty and will keep coming back is exactly what we strive for. We can't wait to help you find your next piece! 💎

5つ星のうち1の評価

If I could give zero stars I would

If I could give zero stars I would - stay away this website is a scam! Took my money customer service barely responded. They promised something and couldn’t deliver. Still fighting with them and my bank for a refund on an order I never received! Awful!

2026年5月1日
自発的なレビュー
5つ星のうち1の評価

STAY AWAY FROM THIS COMPANY!

STAY AWAY FROM THIS COMPANY!
Very unhappy with Slate & Tell. They have an impressive web site with a great selection of items, but fail to deliver on their promise of 10-14 day for delivery. I ordered a custom ring 35 days ago. Their order status page has never updated since the day I placed the order. They have never contacted me to let me know the status of my order. I sent email requests for status updates three times and only received a reply stating my order will ship very soon. I am highly skeptical of ever receiving my item from Slate & Tell and have just sent them another email to cancel my order and return my money. I have attempted to call them many times, but always get disconnected after transferring to the customer support extension. Definitely stay away from this retailer, the are selling hopes and dreams more than they are selling great products and have the worst customer service I have ever experienced.

2026年4月20日
自発的なレビュー
5つ星のうち1の評価

Horrible company complete liars and I…

Horrible company complete liars and I have been fighting with them over a year!!!!! Fake liars terrible service!!! I have been owed a refund for over a year scammers and a complete joke! I have filled with BBB and have hit every platform possible to send reviews. I have also called my legal team at this point I would pay more than the refund to sue them. I have sent roughly 27 emails and have made boatloads of calls this company is TERRIBLE

2026年4月16日
自発的なレビュー
5つ星のうち1の評価

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! I ordered a ring on 03/04/26. I contacted the company on 03/26/26 and was told ‘it will be another week or so before our ring can be shipped’. I requested a cancel and received confirmation stating my refund of over $500 would be on my account in 7 to 10 business days. 12 business days later (no refund), I contacted the company again and was told they attempted to refund me, but it did not go through. They suggested I contact my card company and start a claim. This company is pitiful and should not be in business!

2026年3月4日
自発的なレビュー

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