No notification of delivery was on its way. No text or email. Delivery driver was caught on home camera setting the order on the rockers on front porch. Did not knock on the door or ring doorbell.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
No notification of delivery was on its way. No text or email. Delivery driver was caught on home camera setting the order on the rockers on front porch. Did not knock on the door or ring doorbell.... もっと見る
企業が回答しました
We are new to the area. Some local friends introduced us to this restaurant and we have been happy to find a place with really good quality food for a fantastic value. Both the lasagna dishes and the... もっと見る
企業が回答しました
AJ's Pizza is the typical family owned shop. You know the people by name and can almost explain the menu as well as the workers. The food is high quality, consistent and made/packed/delivered with ca... もっと見る
企業が回答しました
I placed a late night pickup order last night for the 12” thin crust Magy’s Special Pizza and 4-piece Broasted Chicken Dinner! This was my first-ever experience with Magy’s (read great reviews about t... もっと見る
企業が回答しました
Slice is the best way to order from and support local pizzerias - it's the only technology platform that partners with local pizzerias to make ordering authentic, handcrafted pizza easily accessible to people in over 2,000 cities nationwide. The Slice brand also empowers local pizzerias with the tech and data to compete with big chains while making delicious, authentic pizza easy to order.
349 5th Avenue, 6th floor, 10016, New York, 米国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 99%に回答しています
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この企業のTrustpilot 利用方法
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My local pizza place provided the option to use the slice app.
Finding the individual items on the menu was easy, but once it was loaded to the cart it was very difficult to navigate to the payment section. There is something about the coding that allows you to move to the cart. You have to shrink/ navigate a lot to get to the the "place your order" button. I have a pixel 6A phone. I doubt it's my phone. There's something wrong with the design of the app.
There was "$1.99" service charge, but then a 5% discount for placing an online order.
I'm really tired of the nickel and dime economy we have become.
Next time, I'll call the pizza place directly and place my order. There's no value to this app whatsoever.

Slice からの回答
First time using this app n customer support was very helpful.

Slice からの回答
Food was amazing and hot when we got home which was 15 minutes from Sal's Pizza in Dallas GA

Slice からの回答
Pizza tasted great, service was prompt, and order was accurate.

Slice からの回答
The pizza was phenomenal! The best, authentic pizza I’ve tasted in a long time! The attention to detail when I asked for other items to be added on top of the additional ingredients the Stromboli called for was definitely a WIN without the restaurant having to call me since I was unsure if they could provide me what I asked for! Great service and great tasting pizza!

Slice からの回答
This
Itailian Food Restraunt is new and we didn't realize it delivered so we tried it. It was sooooo good some the best I have eaten. I ate at the restraunt for lunch one day and the sampler plate wads delicious.

Slice からの回答
Norman was super attentive to my issue and found a quick solution when the application wasn't working right and I could not collect my free pizza reward. He was nice and fast and easy to work with! He is the reason for the 5 star review.

Slice からの回答
This app took my money canceled my order and didn't deliver my food. Then they told me I had to wait up to seven business days to get my money back. I told them that we were hungry now and didn't have more money to buy more food and didn't want to wait seven business days to eat our dinner. They said sorry there's nothing they can do.

Slice からの回答
A restaurant made a mistake with my order, but what turned a minor issue into a frustrating experience was my interaction with a Slice customer service representative who was both inexperienced and unnecessarily rude.
This was only my second time using Slice, and it will also be my last. There are far too many food ordering apps available to tolerate being treated the way I was.
What makes it especially ironic is that Slice's email receipt states at the bottom, "If you need help, just call or text us and a friendly, pizza-loving human (not a robot!) will help you out." Based on my experience, I actually would have preferred the AI bot.
UPDATE: To those seeking to avoid using Slice after your first order, be advised that your browser will default to Slice again unless you search for the restaurant via Google, select Order Online from the Google Business section, and then select another online ordering app.

Slice からの回答
Notifications sent saying pizza was ready for pickup I get there they can’t find my order . Kept me there while they made my pizza missed half my ballgame .
Pizza was good . Service not so much

Slice からの回答
My wife organized a wonderful 70th birthday party for me at a brewery. Ordered $165 worth of pizza through Slice. The pizza wasn’t ordered until an hour after it was supposed to be delivered. The pizza was picked up and the driver stole our pizza. Never showed up. We were reimbursed but they wouldn’t tell us who the driver was.
Petty larceny. Blamed it on a third party.
A party with no food.
Don’t trust Slice.

Slice からの回答
I got an answer about the issue I have and also a solution to deal with it

Slice からの回答
Delivery was on time but the app is confusing. I did not receive alerts nor can I find my order history.

Slice からの回答
My address got put into the app wrong accidentally. The address was off by one number and the wrong address doesn’t exist. When I tried calling the driver back his number had been disconnected. The slice representative says that since the driver claims the food had been delivered there was nothing they could do. The food could not have been delivered to a non existent address. Slice still refused to refund me my money!! I understand that the address got input wrong but they should still be able to contact the driver or require a picture of the delivery. This is not the first time I have had trouble with them but I was desperate so ordered with slice. Never again!! I am so disappointed and mad at their horrible customer service

Slice からの回答
The pizza was delicious! The delivery service was great and friendly! I was not expensive.

Slice からの回答

Slice からの回答
I placed an order Monday for 3 items... fettuccine with sausage, received spaghetti with no sausage; side salad, no chickpeas, received salad with chickpeas; Philly steak sandwich, no onion or mushrooms, received sandwich with onions & mushrooms. Contacted customer service twice & was told I would hear back 25- 48 hours later but have not. I spent $70 for meal we could not eat. WHAT A SCAM THIS IS!!!
After a few days, Slice actually refunded my entire $70. I didn't think it would happen, but it did! My earlier review was too hasty.

Slice からの回答
The service and the food at Tonti’s is the very best! They take such special care of their customers and the food is always excellent!!

Slice からの回答
Substantial customer service. Very helpful with editing order.

Slice からの回答
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