Slice レビュー 

2,578
•
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

No notification of delivery was on its way. No text or email. Delivery driver was caught on home camera setting the order on the rockers on front porch. Did not knock on the door or ring doorbell.... もっと見る

企業が回答しました

5つ星のうち5の評価

We are new to the area. Some local friends introduced us to this restaurant and we have been happy to find a place with really good quality food for a fantastic value. Both the lasagna dishes and the... もっと見る

企業が回答しました

5つ星のうち5の評価

AJ's Pizza is the typical family owned shop. You know the people by name and can almost explain the menu as well as the workers. The food is high quality, consistent and made/packed/delivered with ca... もっと見る

企業が回答しました

5つ星のうち5の評価

I placed a late night pickup order last night for the 12” thin crust Magy’s Special Pizza and 4-piece Broasted Chicken Dinner! This was my first-ever experience with Magy’s (read great reviews about t... もっと見る

企業が回答しました

企業情報

当該企業による記述

Slice is the best way to order from and support local pizzerias - it's the only technology platform that partners with local pizzerias to make ordering authentic, handcrafted pizza easily accessible to people in over 2,000 cities nationwide. The Slice brand also empowers local pizzerias with the tech and data to compete with big chains while making delicious, authentic pizza easy to order.


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3.6

まあまあ

TrustScore 5段階評価の3.5

2578件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 99%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(2,578)

過去12か月のレビュー数: 448件

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5つ星のうち2の評価

The Slice app is a waste of time

My local pizza place provided the option to use the slice app.
Finding the individual items on the menu was easy, but once it was loaded to the cart it was very difficult to navigate to the payment section. There is something about the coding that allows you to move to the cart. You have to shrink/ navigate a lot to get to the the "place your order" button. I have a pixel 6A phone. I doubt it's my phone. There's something wrong with the design of the app.
There was "$1.99" service charge, but then a 5% discount for placing an online order.
I'm really tired of the nickel and dime economy we have become.
Next time, I'll call the pizza place directly and place my order. There's no value to this app whatsoever.

2026年7月23日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi Edward. We’re sorry to hear that your experience with the app was frustrating. We understand how inconvenient it can be when getting to checkout isn’t as smooth as it should be, and we appreciate you bringing this to our attention. The $1.99 consumer fee helps support the technology, services, and customer support needed to operate the platform, while the online-order discount was provided as a promotion. We’re continuously working to improve the app and make the ordering experience simpler and more worthwhile. Thank you for sharing your feedback. If you have any questions, please reach out to us at feedback@slicelife.com, and we will assist you.

5つ星のうち5の評価

First time using this app n customer…

First time using this app n customer support was very helpful.

2026年7月21日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi Martha, thank you for the 5-star review! We're so glad your first experience with Slice was a great one and that our Customer Support team was able to help. We truly appreciate your support and look forward to serving you again!

5つ星のうち5の評価

Fantastic meal

Food was amazing and hot when we got home which was 15 minutes from Sal's Pizza in Dallas GA

2026年7月21日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Kathy! Thank you so much for the kind words. Your support for us & our local partners means a lot!

5つ星のうち5の評価

Pizza tasted great

Pizza tasted great, service was prompt, and order was accurate.

2026年7月21日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thanks for the 5-star review! We’re glad you had a great experience with your order and that everything went smoothly. We appreciate your support and thank you for choosing Slice!

5つ星のうち5の評価

The pizza was phenomenal!

The pizza was phenomenal! The best, authentic pizza I’ve tasted in a long time! The attention to detail when I asked for other items to be added on top of the additional ingredients the Stromboli called for was definitely a WIN without the restaurant having to call me since I was unsure if they could provide me what I asked for! Great service and great tasting pizza!

2026年7月19日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you for the 5-star review! We're thrilled to hear you had such a great experience and that the restaurant went above and beyond to get your order just right. We appreciate you sharing your feedback and thank you for choosing Slice!

5つ星のうち5の評価

Great Lunch

This
Itailian Food Restraunt is new and we didn't realize it delivered so we tried it. It was sooooo good some the best I have eaten. I ate at the restraunt for lunch one day and the sampler plate wads delicious.

2026年7月21日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thanks for the 5-star review! We’re glad you discovered a new favorite local restaurant and enjoyed your meal. We love helping customers find great local spots and appreciate you choosing Slice!

5つ星のうち5の評価

Norman was super attentive to my issue…

Norman was super attentive to my issue and found a quick solution when the application wasn't working right and I could not collect my free pizza reward. He was nice and fast and easy to work with! He is the reason for the 5 star review.

2026年7月20日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi Dianne. We're thrilled to hear that Norman was able to quickly resolve the issue with your app and help you redeem your free pizza reward. We'll be sure to share your kind words with him. Thank you so much for your wonderful 5-star review, it is very appreciated!

5つ星のうち1の評価

This app took my money canceled my…

This app took my money canceled my order and didn't deliver my food. Then they told me I had to wait up to seven business days to get my money back. I told them that we were hungry now and didn't have more money to buy more food and didn't want to wait seven business days to eat our dinner. They said sorry there's nothing they can do.

2026年7月20日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi there, we’re sorry to hear about your experience. We’d like to take a closer look at what happened with your order and refund and see how we can make things right. Please send your order details to feedback@slice.com, and our team will follow up with you.

5つ星のうち1の評価

Give me the AI bot please

A restaurant made a mistake with my order, but what turned a minor issue into a frustrating experience was my interaction with a Slice customer service representative who was both inexperienced and unnecessarily rude.

This was only my second time using Slice, and it will also be my last. There are far too many food ordering apps available to tolerate being treated the way I was.

What makes it especially ironic is that Slice's email receipt states at the bottom, "If you need help, just call or text us and a friendly, pizza-loving human (not a robot!) will help you out." Based on my experience, I actually would have preferred the AI bot.

UPDATE: To those seeking to avoid using Slice after your first order, be advised that your browser will default to Slice again unless you search for the restaurant via Google, select Order Online from the Google Business section, and then select another online ordering app.

2026年7月16日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Snark, we’re very sorry to hear about your experience. While the original issue was with the restaurant, we understand that your interaction with our customer service team made the situation even more frustrating. That’s not the level of service we want to provide, and we sincerely apologize. We’d want to make things right so please reach out to us at feedback@slicelife.com so we can take a closer look about what happened.

5つ星のうち3の評価

Notifications sent saying pizza was…

Notifications sent saying pizza was ready for pickup I get there they can’t find my order . Kept me there while they made my pizza missed half my ballgame .
Pizza was good . Service not so much

2026年7月17日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Rickey, we’re very sorry for the frustration and inconvenience caused by your order not being ready when you arrived. While we’re glad you enjoyed the pizza, we understand that the service fell short, and we sincerely apologize. Please reach out to us at feedback@slicelife.com so we can learn more about what happened and make this right.

5つ星のうち1の評価

My wife organized a wonderful 70th…

My wife organized a wonderful 70th birthday party for me at a brewery. Ordered $165 worth of pizza through Slice. The pizza wasn’t ordered until an hour after it was supposed to be delivered. The pizza was picked up and the driver stole our pizza. Never showed up. We were reimbursed but they wouldn’t tell us who the driver was.
Petty larceny. Blamed it on a third party.
A party with no food.
Don’t trust Slice.

2026年7月11日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi Bernard! We’re truly sorry for the experience you had, especially on such an important occasion. We understand how disappointing this must have been, we’ve already provided a credit for the inconvenience, and we sincerely hope you’ll give us another chance to make things right.

5つ星のうち3の評価

Delivery was on time but the app

Delivery was on time but the app is confusing. I did not receive alerts nor can I find my order history.

2026年7月16日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Paul, we are very sorry to hear about that. We'd like to help investigate and get this resolved. Please contact us at feedback@slicelife.com with your account details so we can look into the missing notifications and order history for you.

5つ星のうち1の評価

Delivered to non existent address

My address got put into the app wrong accidentally. The address was off by one number and the wrong address doesn’t exist. When I tried calling the driver back his number had been disconnected. The slice representative says that since the driver claims the food had been delivered there was nothing they could do. The food could not have been delivered to a non existent address. Slice still refused to refund me my money!! I understand that the address got input wrong but they should still be able to contact the driver or require a picture of the delivery. This is not the first time I have had trouble with them but I was desperate so ordered with slice. Never again!! I am so disappointed and mad at their horrible customer service

2026年7月16日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Ilana! We are very sorry to hear about your experience. This is not the service we strive to provide. Please send us your account & order information on feedback@slice.com, and we will follow up accordingly!

5つ星のうち5の評価

The pizza was delicious

The pizza was delicious! The delivery service was great and friendly! I was not expensive.

2026年7月13日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi Daniel! Thank you for your kind words! We're so happy to know you had such a positive experience from start to finish.

5つ星のうち1の評価

I placed an order Monday for 3 items..

I placed an order Monday for 3 items... fettuccine with sausage, received spaghetti with no sausage; side salad, no chickpeas, received salad with chickpeas; Philly steak sandwich, no onion or mushrooms, received sandwich with onions & mushrooms. Contacted customer service twice & was told I would hear back 25- 48 hours later but have not. I spent $70 for meal we could not eat. WHAT A SCAM THIS IS!!!
After a few days, Slice actually refunded my entire $70. I didn't think it would happen, but it did! My earlier review was too hasty.

2026年7月12日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Nicki! We sincerely apologize for the inconvenience caused. This is not the service we strive to provide. The order had already been refunded, and we have followed up with you via email regarding the details. Please don't hesitate to contact us at feedback@slice.com whenever you need our assistance.

5つ星のうち5の評価

Tonti’s is the best!!

The service and the food at Tonti’s is the very best! They take such special care of their customers and the food is always excellent!!

2026年7月15日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Lindsey! Thank you so much for your support of our local partners! We truly appreciate it!

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