Slice レビュー 

2,578
•
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

No notification of delivery was on its way. No text or email. Delivery driver was caught on home camera setting the order on the rockers on front porch. Did not knock on the door or ring doorbell.... もっと見る

企業が回答しました

5つ星のうち5の評価

We are new to the area. Some local friends introduced us to this restaurant and we have been happy to find a place with really good quality food for a fantastic value. Both the lasagna dishes and the... もっと見る

企業が回答しました

5つ星のうち5の評価

AJ's Pizza is the typical family owned shop. You know the people by name and can almost explain the menu as well as the workers. The food is high quality, consistent and made/packed/delivered with ca... もっと見る

企業が回答しました

5つ星のうち5の評価

I placed a late night pickup order last night for the 12” thin crust Magy’s Special Pizza and 4-piece Broasted Chicken Dinner! This was my first-ever experience with Magy’s (read great reviews about t... もっと見る

企業が回答しました

企業情報

当該企業による記述

Slice is the best way to order from and support local pizzerias - it's the only technology platform that partners with local pizzerias to make ordering authentic, handcrafted pizza easily accessible to people in over 2,000 cities nationwide. The Slice brand also empowers local pizzerias with the tech and data to compete with big chains while making delicious, authentic pizza easy to order.


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3.6

まあまあ

TrustScore 5段階評価の3.5

2578件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 98%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(2,578)

過去12か月のレビュー数: 448件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The food was great the person that…

The food was great the person that brought it was great it was expedient and we live out in the country we just did a cross country move we've been on the road for days and I was so hungry and they just brought it to my door like that was amazing thanks guys

2026年10月20日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Patricia, thank you so much for your kind words. We’re thrilled to hear that you enjoyed the food and had such a great delivery experience. We truly appreciate your support and hope to serve you again soon!

5つ星のうち1の評価

I will never use them again

I wish that I had looked up their rating before I used it. I had family coming to my house to celebrate my 74th birthday. I ordered through slice and had a link to track my order. It said it was delivered and it wasn't at my house. I called pizza place directly and they said it was never picked up and they were remaking it fresh. When I called slice they said they would refund and I should reorder. I did that, it said it had been delivered the second time and it was not. It was delivered to another house. Slice said that they would give my a refund. That ment no pizza for my party. If they gave my a refund that means the pizza place didn't get paid either and that's not right because they made the order twice. I wish I could give Slice a negative 10!

2026年10月18日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hello Kathy, we’re truly sorry for the frustration and disappointment you experienced, especially on your birthday. This is not the experience we want our customers to have, and we understand how upsetting this situation was. We’ve provided Slice credit, and you can find the details in your email. We apologize for falling short of the service you deserve.

5つ星のうち1の評価

No notification of delivery was on its…

No notification of delivery was on its way. No text or email. Delivery driver was caught on home camera setting the order on the rockers on front porch. Did not knock on the door or ring doorbell. Happened to walk out front porch and saw 3 xl pizzas sitting there. Cold! Paid $11.00 for tip. Definitely did not deserve it. Paid $96.68 for entire cold pizza, no notification delivery.

2026年10月18日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hello Jennifer, we’re sorry to hear about your experience, as this does not reflect the level of service we strive to provide. We’d appreciate the opportunity to look into this and assist you. Please email feedback@slicelife.com with your order details so our team can investigate further.

5つ星のうち5の評価

Everything was fantastic!

2026年10月16日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Jennifer, thank you so much for your wonderful feedback. We're delighted to hear that everything was fantastic. We truly appreciate your support and look forward to welcoming you back soon.

5つ星のうち1の評価

Would give 0 if it were an option

Would give 0 if it were an option. Waited over 2 hours - delivery time continues to get pushed back.

2026年10月16日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi there. We’re sorry to hear about the long wait and repeated delivery delays. Please reach out to us at feedback@slicelife.com with your order details so our team can look into this further and assist you.

5つ星のうち5の評価

Friendly

Friendly, fast and helpful service. Thank you.

2026年10月16日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi Robyn. We're happy to hear you had a friendly, fast, and helpful experience. Thank you for your 5-star review. We appreciate your support and look forward to serving you again.

5つ星のうち5の評価

It is pretty good with multiple…

It is pretty good with multiple opportunities

2026年10月15日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Robert, we’re glad to hear you had a good experience. We appreciate your input and are always looking for ways to improve. We hope to welcome you back soon!

5つ星のうち1の評価

DECEPTIVE PRACTICES!

When ordering from Dominic's Pizza in Raleigh NC using the IOS APP, they bait and switch you with an app advertised price of $29.99 for two large cheese pizzas which add to cart for $33.75 and then they add a service and delivery and tax and Tip bringing the total to $48.

Dominics encourages using Slice because it doean't cost you or them more.

This is a lie. The app is lying, Slice is Lying and Dominics Pizza is lying.

I've known this was being done to me and pretended it was probably a clerical error, but when bringing it up to both Slice.com and Dominic's Pizza, it was very clear to me that they only are capable of lying!

2026年10月13日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi Jon. We’re sorry for the frustration and understand your concerns. The service fee supports the Slice platform, customer support, secure payment processing, and the technology and tools that help local pizzerias manage online orders. These fees are displayed during checkout so customers can review the full cost before confirming their purchase. If you have any questions or would like us to clarify the pricing for your order, please contact us at feedback@slicelife.com with your order number so our team can review the details and assist you further.

5つ星のうち5の評価

We are new to the area

We are new to the area. Some local friends introduced us to this restaurant and we have been happy to find a place with really good quality food for a fantastic value. Both the lasagna dishes and the pizza have been amazing. Personally, I love the onion empanadas. I cannot wait to come back and try the steak one evening. Thanks for a great experience.

2026年10月12日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Angie, thank you so much for the wonderful review. We're thrilled to hear you've found a new favorite in the area. We look forward to welcoming you back.

5つ星のうち5の評価

Great experience

Fast service, great pizza, pizza arrived very hot, and Maria was very nice and professional.

2026年10月12日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Frank, thank you for the wonderful review. We're so glad to hear your pizza arrived hot and that you enjoyed the fast service. We appreciate your support and hope to serve you again soon.

5つ星のうち1の評価

Customer service shows contempt for customers

(Small backstory paragraph to set the stage here before my actual review, as this started with an issue with my restaurant using 3rd party delivery. Source of the 1 star review starts in paragraph 2)

I've been having some trouble with my local pizza joint using UberEATS for delivery and it's pretty consistently room temperature upon arrival. I've been lazy and I order from a place that's 2 blocks away - I could walk there to get the food and walk back with the food being still too hot to eat. The pizza place previously used their own drivers and food was always hot, carried in thermal bags. Now, it's just sitting on someone's seat who's driving around with their kid in the car. Since I can't report this to UberEATS, I have to take it up with the restaurant, which then leads to having to take it up with SliceLife.

I contact the customer service using their little chat widget on the site and it connects me to a "customer service representative". I put that in quotes since the experience was extremely customer hostile. I had to query the agent twice to get them to acknowledge that I was in the chat - my first question was "is there a way to provide feedback", which after a follow up "hello?" and 3 minutes delay, the customer service agent says "Is it positive or negative feedback?". I ask "does that matter? I have a few questions to ask regarding this." After 4 minutes of silence from the connected agent, I request to be connected to someone who was actively participating. After an additional 4 minutes of silence, the agent partially copy/pastes some information about feedback avenues - in response to my initial question.
I further request to be connected to another agent who is willing to participate. While the agent is sitting in chat without responding, I call the 888-974-9928 number and speak with an agent through an entire dialogue tree before the original chatter responds by copy/pasting the same information and then hanging up the conversation. Chat help provided nothing but clearly telegraphed their contempt for the customer and their job.

During this, I call another agent on the phone simply to ask whether or not it was Slice that utilizes Uber or if it was the restaurant's decision, which they confirmed it's an establishment decision (though I have to talk to slicelife to deal with problems). Agent is audibly bored, sighing exasperatedly and being extremely short with clipped speaking. They proceed to send me a partial refund, which is not what I was calling about. I just wanted to clarify some questions about the use of UberEATS terrible service.

This customer service experience tells me that this company does not care about your business, and in fact holds derision for you as the customer. They have openly hostile and unhelpful people drawing a paycheck for "customer service". The experience tonight when I simply wanted to ask a couple of questions about 3rd party delivery has ensured I will cease to use slicelife's service from here on out. I urge you to not use this terrible company but instead buy from your favorite pizza place directly. This company has open contempt for their customers.

2026年10月11日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Cameron, we’re sorry that you had such a frustrating experience, both with your delivery concerns and, especially, with the way our customer service team handled your questions. This is not the experience we want anyone to have, and we sincerely apologize. We’ve sent you an email to follow up on your concerns and provided Slice Credit as a gesture of apology.

5つ星のうち5の評価

We moved back to NJ after living in…

We moved back to NJ after living in Kansas for 40 years. Famous Ray's Pizza is one of the best parts of moving home! Ordering is easy and the pizza is fantastic!

2026年10月11日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you for the kind words and 5 stars! We appreciate you supporting local pizzerias with us.

5つ星のうち5の評価

Pizza made perfectly

Pizza made perfectly, thank you to the chef.
Excellent love Rustonis

2026年10月11日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you for the 5-star review! We really appreciate your support!

5つ星のうち5の評価

One item from my order didn’t come

One item from my order didn’t come. I was able to speak in the chat and quickly get a refund issued for the missing item.

2026年10月10日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey there! We apologize for the inconvenience caused once again, but are happy to hear that our team resolved it promptly! Appreciate your support!

5つ星のうち1の評価

My experience was terrible

My experience was terrible. My first driver just dropped the delivery order. It took the company a long time to find another driver. After the 2nd driver picked up my order it took her almost 50 minutes to deliver my food that was almost 2 hours late. I wouldn't ever use this company again.

2026年10月7日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Tammy! We are very sorry to hear about your experience! This is not the type of service we strive to provide! Please follow up with us via email at feedback@slice.com with your order & account information, so we can follow up accordingly!

5つ星のうち5の評価

Great Service!!

They are prompt, honest and have great customer Service!

2026年10月10日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Barbara! Thank you so much for your kind words about our support team! We truly appreciate your support!

5つ星のうち5の評価

Very good menu

Very good menu. Great prices. Fast Delivery. We order from PTE a lot.

2026年10月8日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you for taking the time to share your feedback. We’re pleased to hear that you’re satisfied with our menu, pricing, and delivery service. We sincerely appreciate your continued support and look forward to providing you with a consistently positive experience with every order.

5つ星のうち5の評価

Great Pizza

Great Pizza. I am Italian and from NY/NJ I I am a fussy pizza eater. Thier pie is the best around.

2026年10月7日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the pizza and that it met your high standards. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon!

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