I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... もっと見る
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I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... もっと見る
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Everything perfect, starting from booking, contact and event!!!! Well recommended!!! Definitely we will come back soon!!!
企業が回答しました
Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... もっと見る
企業が回答しました
企業情報
当該企業による記述
Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.
Smartphoto advantages:
当該企業による記述
- Our goal: 100% customer satisfaction guarantee on our products
- If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
- smartbonus on all purchases
- Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
- smartservice - let us help you
- Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!
連絡先
3.8
ほぼ満足
271件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Arrived quickly but colour was…
Arrived quickly but colour was noticeable faded in some parts of the puzzle. The printed picture in the box did not have these faded parts so not sure what happened when the pizzle was being made. Also one of the puzzle pieces was broken appn arrival.
2025年4月2日
Smartphoto からの回答
Hi Mireille,
Thank you for your review and feedback.
I’m sorry to hear that you are unhappy with your product.
Please contact our customer service to place a complaint. You can reach us on https://www.smartphoto.ie/contact . Warm regards,
Miia @smartphoto
Smartphoto からの回答
Hej Karolina,
So lovely to read, thank you for your nice review. Ordering photo products should be smart, simple and smooth- with a nice result. We are pleased that you are satisfied with your order and our service.
Sunny greetings
Miia @smartphoto
Excellent service and product
Excellent service and product. Easy to place order. Very quick delivery. Product is exactly what I expected. Nice quality. I would highly recommend
2025年4月3日
Smartphoto からの回答
Hi Theresa,
So lovely to read, thank you for your nice review. Ordering photo products should be smart, simple and smooth- with a nice result. We are pleased that you are satisfied with your order and our service.
Sunny greetings
Miia @smartphoto
Smartphoto からの回答
Hello!
Thank you for your feedback, it means a lot to us! We are so delighted to hear that you are satisfied with the service! Thank you! We hope to see you soon again! 😊
Best regards
Miia @smartphoto
Absolute rip off
Absolute rip off, paid 7€ for 7 basic photos. Others websites do this for 1€, never again
2025年3月19日
Smartphoto からの回答
Thank you for sharing your feedback. I’m sorry to hear that you felt the pricing didn’t meet your expectations. We strive to provide value with our services, and your input is important to us. If you have any specific suggestions or concerns, please feel free to share them. We appreciate your understanding and hope to improve your experience in the future.
With warm wishes
Miia @smartphoto
Smartphoto からの回答
Hi Sinead,
Thank you for your lovely review and ⭐⭐⭐⭐⭐. We are happy to find that you like the quality of our products and our service! Thank you for sharing your experience with us.
Best regards
Miia @smartphoto
Great service
Website was very easy to use, prompt delivery and pictures were great quality. Very happy
2025年3月4日
Smartphoto からの回答
Hi,
Thank you for a wonderful review and ⭐⭐⭐⭐⭐! It should be simple, smart and fun to order products - with a great result. We are happy to find that you like the quality of our products and service.
Best regards
Miia @smartphoto
Smartphoto からの回答
Hi,
Thank you for your lovely review and ⭐⭐⭐⭐⭐. We are happy to find that you like the quality of our products and our service! Thank you for sharing your experience with us.
Best regards
Miia @smartphoto
I only received a part of my order
I only received a part of my order. I ordered 2 small print, 1 A4 and 1 60x 90 cm, however nearly 3 weeks later I haven't received the poster. I enquired about tracking ID to query with the courier but it could not be got.
2025年2月4日
Smartphoto からの回答
Hello Anna,
If you still haven't received the product at latest tomorrow please respond to our customer service and we can resend it to you!
Best regards
Miia @smartphoto
Good, but….
Easy to create diary and quick delivery. Plastic cover is good and page marker insert is good.
But …
- Paper feels lightweight, not great quality.
- wish I could have included more photos (used to have a photo per week with Photobox)
- a few notes pages would be great
- the elastic closure is a bit crap! Should be attached to the plastic cover.
2025年1月28日
Smartphoto からの回答
Good morning Lorna,
Thank you for taking the time to leave a review.
We do have a few designs that have a photo per week, please be in touch with our customer service if you need help with the products or our webiste!
Best regards
Miia @smartphoto
Smartphoto からの回答
Hi Sanina,
We are sorry to hear that the delivery is late. We understand this has caused inconvenience for you. Please contact our customer service and they will help you with this matter. We are truly sorry for the delay.
Warm regards
Miia @smartphoto
What can I say but great photos great…
What can I say but great photos great service money well spent.
Highly recommended I will definitely recommended smart photos to my friends.
2025年1月20日
Smartphoto からの回答
Hello Sheila,
Thank you for a lovely review of the photo prints that you have ordered and received.
Thank you for choosing us as your photo company.
Best regards
Miia @smartphoto
Smaller than expected
Album/book is beautiful and easy to make on the ap, only downside is, it's a lot smaller than I thought it would be. But I will definitely use this again
2025年1月14日
Smartphoto からの回答
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Paper quality poor
Paper quality poor, sorry but I expected a better quality diary for the price
2025年1月13日
Smartphoto からの回答
Hi,
Thank you for your review and input, this is very important to us.
I’m sorry to find that you are unhappy with the quality of your photo products.
May I ask you to please contact our customer service, we are happy to assist you.
Best regards
Miia @smartphoto
The postage took a long time
The postage took a long time. If I’d known the postage would take almost 2 weeks I would have ordered from elsewhere. The quality of the product is below average. Sharp edges and slightly blurry. Didn’t hear anything from the company about postage and had to contact them when it didn’t arrive by the delivery date even though postage was expensive.
2025年1月13日
Smartphoto からの回答
Hi,
Thank you for your review and input, this is very important to us. I’m sorry to find that you are unhappy with the quality of your photo products. May I ask you to please contact our customer service, we are happy to assist you.
Best regards
Miia @smartphoto
Smartphoto からの回答
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Good product
It arrived bit late ( 2 weeks) but probably due to Xmas / New Year holidays . Resolution of original photo was good and the recipient of this gift was delighted with it .
2024年12月23日
Smartphoto からの回答
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Smartphoto からの回答
Hi Laura, I am so sorry to hear that you haven't received your parcel, please contact our customer service so that they can help you with this issue!
Best regards
Miia @smartphoto.ie
Smartphoto からの回答
Hi,
How lovely to read your review, thank you so much for your nice words.
We hope to see you again soon!
Best regards
MIia @smartphoto
Such quick service & made for a very…
Such quick service & made for a very thoughtful gift
2024年12月6日
Smartphoto からの回答
Hi,
How lovely to read your review, thank you so much for your nice words.
We hope to see you again soon!
Best regards
MIia @smartphoto
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