I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... もっと見る
企業が回答しました
Everything perfect, starting from booking, contact and event!!!! Well recommended!!! Definitely we will come back soon!!!
企業が回答しました
Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... もっと見る
企業が回答しました
企業情報
当該企業による記述
Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.
Smartphoto advantages:
当該企業による記述
- Our goal: 100% customer satisfaction guarantee on our products
- If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
- smartbonus on all purchases
- Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
- smartservice - let us help you
- Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!
連絡先
3.8
ほぼ満足
271件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Smartphoto からの回答
Hi,
We are sorry to hear that the delivery is late. We understand this has caused inconvenience for you. Please contact our customer service and they will help you with this matter. We are truly sorry for the delay.
Warm regards
Miia @smartphoto
Excellent
Again, an amazing product, excellent quality, good price, prompt delivery, I highly recommend it, as a gift especially!
2024年12月17日
Smartphoto からの回答
Hi,
How lovely to read your review, thank you so much for your nice words.
We hope to see you again soon!
Best regards
MIia @smartphoto
Smartphoto からの回答
Hi,
How lovely to read your review, thank you so much for your nice words.
We hope to see you again soon!
Best regards
MIia @smartphoto
Excellent customer service
The whole process from ordering, picking the style and choosing the delivery date was so professional and organised.
2024年12月3日
Smartphoto からの回答
Hi,
How lovely to read your review, thank you so much for your nice words.
We hope to see you again soon!
Best regards
MIia @smartphoto
No updating of information
No updating of information. No advance notice of delivery by your Courier company...only notified the next day that they had attempted delivery and failed. I emailed them but only got automatic response.
Very poor...still do not have our packages. Tomorrow is Christmas Eve!
2024年12月23日
Smartphoto からの回答
Hi,
We are sorry to hear that the delivery is late. We understand this has caused inconvenience for you. Please contact our customer service and they will help you with this matter. We are truly sorry for the delay.
Warm regards
Miia @smartphoto
Beautiful snow globe
I ordered a personalised snow globe for my little girl for Christmas and when it arrived it was absolutely gorgeous. And much bigger than I was expecting! Couldn’t fault anything.
2024年12月13日
Smartphoto からの回答
Hi,
How lovely to read your review, thank you so much for your nice words.
We hope to see you again soon!
Best regards
MIia @smartphoto
Xmas baubles
Personalised xmas tree baubles .what could be more unique?. Super quality photos and ceramic. 100% recommended.
2024年11月26日
Smartphoto からの回答
Hi,
How lovely to read your review, thank you so much for your nice words.
We hope to see you again soon!
Best regards
MIia @smartphoto
Smartphoto からの回答
Hi,
How lovely to read your review, thank you so much for your nice words.
We hope to see you again soon!
Best regards
MIia @smartphoto
Tried loads of places telephoned a…
Tried loads of places telephoned a company twice to try get my son a personalised cereal 🥣 bowl weeks of no response then less than 10 mins Font & photo chosen so easy to upload and informed all the to my front door would highly recommend.
2024年12月10日
Smartphoto からの回答
Hi,
How lovely to read your review, thank you so much for your nice words.
We hope to see you again soon!
Best regards
MIia @smartphoto
Nice personalised child’s jigsaw
The process for uploading the photo was very easy. Very happy with the jigsaw. Makes nice present for child.
2024年12月6日
Smartphoto からの回答
Hi,
How lovely to read your review, thank you so much for your nice words.
We hope to see you again soon!
Best regards
MIia @smartphoto
Very happy
Very happy with the personalised Christmas baubles, they are lovely. Delivery also arrived on time
2024年12月5日
Smartphoto からの回答
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Miia @smartphoto
Smartphoto からの回答
Hi,
We are sorry to hear that the delivery is late. We understand this has caused inconvenience for you. Please contact our customer service and they will help you with this matter. We are truly sorry for the delay.
Warm regards
Miia @smartphoto
The photos are blurry on the case and I…
The photos are blurry on the case and I taught some of them would be on the back and not just the front
2024年12月5日
Smartphoto からの回答
Hi Sinead,
Thank you for your review and feedback.
I’m sorry to hear that you are unhappy with your product.
Please contact our customer service to place a complaint. You can reach us on https://www.smartphoto.ie/contact . Warm regards,
Miia @smartphoto
Smartphoto からの回答
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Miia @smartphoto
Still waiting for items I ordered on 2…
Still waiting for items I ordered on 2 Dec to arrive. Contacted customer service who say it can’t be traced because of the postal option I choose. Needed the items for an event tomorrow so it’s disappointing.
2024年12月4日
Smartphoto からの回答
Hi,
We are sorry to hear that the delivery is late. We understand this has caused inconvenience for you. Please contact our customer service again and they will help you with this matter. We are truly sorry for the delay.
Warm regards
Miia @smartphoto
Best personalised mugs
Purchased 2 personlised mugs and they are fab. Definitely order again
2024年12月3日
Smartphoto からの回答
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Miia @smartphoto
Prompt efficient delivery
Prompt efficient delivery. Easy-to-negotiate website. Very happy with photo diary I ordered.
2024年11月21日
Smartphoto からの回答
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Miia @smartphoto
Fast reliable and perfect quality.
2024年12月2日
Smartphoto からの回答
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Miia @smartphoto
Smartphoto からの回答
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Miia @smartphoto
Bag was lovely, "vases" not so much
I ordered 2 glass vases and a bag. The bag was good quality and the personalisation well done. However the vases are more like very small drinking glasses and the personalisation was poor. On one of them the writing cant even be seen. I sent a message re same but got no response.
2024年11月27日
Smartphoto からの回答
Hello,
Thank you for your review and feedback.
We at customer service work every day to become better and more efficient in our responses and service. We are grateful when we receive constructive feedback from our customers that allows us to become even better. Please send the email to us again if you haven't reeived an answer yet! !
Warm greetings,
Miia @smartphoto
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