Smile Hub, London レビュー 

605
•
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I went for my regular dental hygiene check up. Judith was knowledgable and kind (also very funny). She explained in detail how I should approach flossing and showed brushing techniques as I have very... もっと見る

企業が回答しました

5つ星のうち5の評価

I avoided dentists for years, but went to this practice, as it was close to work, when a filling fell out. Dr. Kelly fixed it without judging me (my dental health was NOT that great) and ma... もっと見る

企業が回答しました

5つ星のうち5の評価

Very thorough and courteous service provided by Sharddha and the team. Really appreciate the detailed dental hygiene advice. Highly recommend!

5つ星のうち5の評価

Sharaddha and Kumi and Rebbi have done my 6 monthly Hygenist appointment for some time now. They are incredibly professional; not only in the clean (with all the most up-to-date equipment and techniqu... もっと見る

企業が回答しました

企業情報

  1. 歯科医院
  2. 矯正歯科医
  3. 歯のホワイトニング サービス
  4. 歯科医師
  5. 歯科衛生士
  6. 美容歯科医

当該企業による記述

Smile Hub is dedicated to achieving a high level of dental well-being for all our clients. We have been delivering quality, dental care to busy clients in the City of London since 2001 and are committed to ensuring excellence for all our patients. At Smile Hub we understand the demands of a busy work schedule and can offer the very latest in screening, preventative and aesthetic dental care at all of our clinics. We are a multi-cultural team of expert dental professionals practising right in the heart of the City of London. With diverse skills and a remarkable range of experience we can offer every kind of general dental service to a very high standard.


連絡先

4.9

優良

TrustScore 5段階評価の5

605件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(605)

過去12か月のレビュー数: 38件

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5つ星のうち5の評価

Best of the best

Best of the best! I have been to Dr. Cath and her team for teeth whitening and most recently Invisalign. The service and care I received was incredible! So much so my Mum is now travelling down from the North of England to London to have her Invisalign treatment with Smile Hub. If you are thinking of using Smile Hub for your dental care - do it, you won’t regret it.

2024年11月19日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Thank you so much taking the time to review our services. We look forward to providing your mum with the same level of care and attention.

5つ星のうち5の評価

Super Impressed

I was super impressed with the Invisalign treatment by Hena. Great service from the whole team and it worked perfectly. Cannot recommend highly enough.

2024年11月15日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Thanks so much for the review and delighted you are happy with the results.

5つ星のうち5の評価

Highly recommend Smile Hub

I can’t recommend Dr Hena and Smile Hub enough. I came in for a chipped tooth, ended up having Invisalign, which I didn’t know much about so was a bit sceptical, but it was incredible and I am so happy I went through with it. Hena and all her assistants were amazing, talking me through every concern and answering every small question. The process is fairly long but well worth it. I didn’t realise my teeth needed straightening but now when I look back the change is phenomenal. Such a great team, highly recommend.

2024年11月1日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Very pleased to hear you have had such great service from Hena and the team. Invisalign makes a significant difference by putting teeth in a less traumatic position so they don't keep chipping. Thanks for recommending us!

5つ星のうち5の評価

Fantastic dental practise

Fantastic dental practise. Hygienists and all the dentists I have encountered are at the top of their game. State of the art equipment. Highly recommend

2024年10月31日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Thank you for leaving a review for our team. So pleased to hear that we have met your expectations regarding your experience at our practice.

5つ星のうち5の評価

excellent service and treatment .

excellent service and treatment .

2024年10月31日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Many thanks for the review Tony and so pleased to hear you are happy with the service and treatment.

5つ星のうち5の評価

I just returned from having my teeth…

I just returned from having my teeth cleaned by a hygienist at Smile Hub Spitalfields, and it was an exceptional experience. The cleaning was so gentle that I almost drifted off to sleep in the chair a few times. Afterward, I felt completely relaxed, and my teeth have never felt so clean. It was like my teeth had been given a luxurious massage—truly sublime. Thank you so much!

2024年8月28日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Thanks so much for your lovely review. Hygiene care is essential for good oral health and we are pleased that you our service to be such a great experience.

5つ星のうち5の評価

Thanks Sharaddha for an epic cleanse

Thanks Sharaddha for an epic cleanse

Multiple friends peers and enemies have remarked on how shiny-white me gnashers are post

Oh yeah thanks

2024年8月21日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Thanks Adrian! Pleased to hear you teeth are looking so good after your hygiene appointment with Sharaddha.

5つ星のうち5の評価

Came in for check up as teeth were…

Came in for check up as teeth were hurting. Dentist was thorough in his approach and he came up with a plan to future proof them as they aren’t in good shape. So far feel confident using this dentist. He was also recommended to me from a friend.

2024年8月2日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Thanks for the review about our Dr Kush. Lovely to hear he was recommended by a friend and that you are also pleased with his care.

5つ星のうち5の評価

Good service

Very good service so far. Attentive staff and doctors. It is difficult to judge prices as this is my first experience of going to dentists in London.

2024年7月18日
自発的なレビュー
5つ星のうち5の評価

Review

I came in for an initial consultation and wasn’t really sure what I was looking for/needed, i just knew I wanted my teeth straightened out. Hena was amazing, I listened to her advice and went for the composite bonding to sort the gaps in between my teeth. No complaints at all, professional service throughout and incredibly happy with the final result. Would happily recommend Hena and SmileHub.

2024年6月16日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Hayley thanks for your review and kind workds for Hena and the team. We are so pleased that you are so happy with the results.

5つ星のうち2の評価

Run like a business

Run like a business, not like a healthcare provider. Felt very sales-y. Pay before you do anything.

My partner went here before and she was given a sales pitch and aggressively got invited to 3 hygiene appointments and follow ups. It was a really aggressive sales technique. Never have I heard of 3 hygiene appointments being required. Just trying to make money.

Also the location while convenient is really uninviting.

2024年6月3日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Dear Jerome,

I am very sorry to hear that you are not happy with your experience with us.

Regarding our Hygiene treatment, we provide EMS Airflow Hygiene with Guided Biofilm removal. Biofilm are the bacterial deposits that stick to your teeth. If a patient attends for an appointment with a lot of visible plaque they are advised that it would require more than one visit to properly clean their teeth and educate them on what they can be doing at home to better maintain this. At the first hygiene appointment, a score for both plaque and inflammation is recorded and if it's high i.e more than 20-30% of their teeth are covered in plaque and there are high levels of inflammation then the need for more than one visit is confirmed by the Hygienist.

We use this system to try to help our patients improve not only their oral health but their general health as well. Chronically bleeding gums can increase your risk of heart disease and other general health problems.

Ideally we aim for less than 20% plaque and less then 10% your gums being inflamed to help minimise risks to your oral and general health.

Improving health is a process and in the treatment of gum disease we can not always reverse any damage or affects in one visit. Leaving someone with high plaque and bleeding scores another six months until their next appointment has done little to change their oral health profile and risk.
We consider this approach to be health focused and I apologise if it was not communicated in that way.

Thank you for your feedback. We will be discussing this as a team to see what we can to do improve.

Kind regards,
Cath Freestone

5つ星のうち5の評価

Severe toothache, thanks Hena for helping!

I visited in April 2024 with severe, debilitating, toothache. I made an emergency appointment online, and met with Hena at the SmileHub.

She was excellent in explaining the issue and relieving the immediate pain. She was very friendly and knew precisely what she was talking about (a credit to her profession).

I would highly recommend.

2024年4月10日
自発的なレビュー
5つ星のうち5の評価

Great hygienist appointment

Great hygienist appointment - Judy was very knowledgeable, explained everything she was doing in easy to understand terms and generally put me at ease. Also appreciated the tips she had for maintenance between appointments.

2024年4月17日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Thanks for taking the time to leave a review about Judy. Great to hear how well your appointment went.

5つ星のうち5の評価

Smile hub were exceptionally…

Smile hub were exceptionally professional and the service was outstanding and the staff are really friendly. Highly recommend this place and will be going regularly!

2024年3月16日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Thanks so much for your review. We will look forward to seeing you again.

5つ星のうち5の評価

Smile Hub is a first class dental practice

Smile Hub is a first class London dental practice with treatment delivered by highly professional and experienced practitioners. Most of my treatment was provided by Dr Hena Malkan, who was excellent throughout. Thank you.

2023年12月7日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Thank you very much for your endorsement of our practice and Dr Hena. It means alot to the whole team to know to know that our clients are happy with the care and service we provide.

5つ星のうち5の評価

Excellent service as always from Kush anc the team. Great attention paid to detail and putting the best treatment plan together. All the staff are friendly, efficient and professional. Thanks all.

Excellent service as always from the team. Kush pays great attention to detail and putting the best treatment plan together for me. All members of staff are friendly, efficient and professional. Thanks all.

2023年12月11日
自発的なレビュー
Smile Hub, London ロゴ

Smile Hub, London からの回答

Thanks for taking the time to review our service. We really appreciate it.

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