sMiles Better レビュー 67

I can’t praise this company enough. I had a partial denture that didn’t fit properly, my dentist said it was the best they could do because I have gag reflex. John made me a new one they fit perfectly and I no longer gag. They look so natural. Everyone is so professional.

From the offset to the last day I can’t thank the team @smiles better enough !
All done and one visit for adjustments !
Top job and a very happy customer I am

I’m absolutely over the moon with my new teeth I would recommend smiles better to anyone they are lovely people and very helpful brilliant service thanks smiles better

I've been to smiles better at Manchester Bury new road.to have a full set of dentures. I paid all up front but that Was a mistake.been a few times to get them sorted properly and every time I come out .they are worse. .I wish now I had gone somewhere else.
I would not recommend smiles better to anyone at all.if you are after dentures then go somewhere else.
Mine a poor fitting I have to use pollygrip so I can eat .I've just had a phone call today 11.september 2023.
I've explain my visits by saying everything I go back my false teeth is worse and I using fixedent.I am still saying that I would never use them or recommend them to anyone. I wish I never paid up front for my treatment. So like I said nothing has changed my opinion on them.

Wow what can I say, Brilliant service from my 1st visit for the consultation, right up to day when I had a slight issue will my bottom denture. This why they suggest the final review, as soon as I mentioned I had a problem I was swiftly booked in.everyone has been so lovely Sally so friendly and professional. For me the 1st impression means a lot. John and Pascol brilliant explained everything and immediately felt I was I safe hands.finally Roni who explained what options for payments and much more.
Thank you.

If you want top class dentures go to see John and Pascal. They really know what they are doing.

I booked a consultation and was advised to pay £25.00 immediately. I was advised I would get an email to confirm my appointment. However after 2 calls and subsequent discussions I still do not have my email to confirm the appointment.

These people are Cowboys!!!!! quick to grab your money but not quick enough to confirm a simple appointment.

Stay clear of this Company and find someone reputable - smiles better service is no better than horse droppings.

I've read other shocking reviews to do with this company,

Just before we start I am of sound mind and body as I write this review, as most people who are disatisfied with smiles better are blamed for having deminished mental capacity.
And this is second review as we was theatened that if we did not take the other neagative review they would not complete the treatment.
My wife went for an implanted lower denture at Smiles Better and The quotation was in the region of £5000 + this was back in November 2019.
The wife then went the the implant surgery and had the implants fitted and was told there is a period of healing before Completion.
The final surgury before the work was completed and we paid £5300 up Front Bear in mind that the Implanted denture was not fitted at this stage and my wife was living with a temperary denture.
Then Covid comes along Everywhere closed.
In the mean time Company goes into liquidation.
And then started up again There was loads of promises about completing the treeatment after Covid so we waited and waited still no contact.
When they finally opened again the dentist treating my Wife had gone they had no one in place to complete the treeatment but not to worry as soon as they get a dentist they will complete the treatment.
Jump ford now to February 2021, 11 months after surgery Implants are in and Stiil no implanted denture fitted.
We was told still no Dentist and as it was a new company they need CQC Approval to carry out this work.
So we waited Still bear in mind Work not complete and still with temperary denture.
So we waited and waited Still no Contact from them the after finally getting a replay they refered us to another place for X Rays to see if Implants had taken and it turned out.
One had not needed to be removed.
Which as you can imagine more pain and suffering.
Eventually we decided we had had enough of the excuses and proceeded with getting the work done Somewhere else.
At our cost I asked Romi if he'ed like to Contribute toward the cost of completing the tretment but he refused saying as it was a new Company there were not obligated to and were only agreeing to continue with the treatment as a good will gesture.
The good news is that my wife now has her implanted denture and all is well.
It will be interesting to see what the response is about my review.
And I am sure there are other people out there in the same position as my wife.
In closing I would not recommend using these poeple if they were the last dentist on Earth.

LDSV271H Adam and pete
Very helpful and polite and keeping to covid rules

Thank you very much

2 chaps derived my fridge friendly and polite did not leave there names just have a crew number GRV 32

Great experience. Romi Semp was professional and very friendly. Recommend highly

went in for new dentures as having problems with the ones I had made somewhere else. Very pleased with the look and feel of the dentures and would not hesitate to recommend them. Nice helpful staff too!

Had emergency treatment and everything was clearly explained by very helpful and kind staff. Can’t understand some of the negative comments as have nothing but praise. Highly recommended

Smiles Better
Thank you for admitting on Trust Pilot that I was your patient. You had earlier denied that I was EVER your patient.
By stating that you offered to correct this with a free appointment, you have proved that I was your patient.

And by admitting that you offered to put things right, but without a GUARANTEE.(I have proof that I was told this).
When you buy a product it comes with a guarantee.
If you are not satisfied you get your money back.
Another reason I walked out was that you wanted an extra £1200.00 to put things right.
Please don’t deny that you asked for the extra £1200.00 to put things right.
I should have been aware when initially you had quoted £8450.00 and then reduced that to £4150.00.I have just had new IMPLANT RETAINED dentures made in India. They may be cheap, but are effective and I am really happy with them. Cost me £300.00 compared to your useless £4250.00 dentures. If you want I can come and show you the cheaply made dentures and compare both.
That was the biggest mistake I ever made coming to your clinic.
If I don’t get my money back, it’s fine. I will think I have donated that money to charity,but Its bothering me and hopefully no one else gets trapped
MAY GOD FORGIVE YOU FOR SAYING I AM NOT OF SOUND MIND.

My name is joan foster i had a bridge done a couple of years ago and i must say it is the best thing i ever did i was worried about having it done but the staff reassured me the whole place is spotless the staff are really lovely and the treatment i got was 100% top quality i would definitely recommend it to anyone from one very happy lady

Exceptional service here from Romi and the team at smiles better. Quality work carried out quickly and efficiently while putting the patient first.

First class service!!!!

During my initial consultation with Romi, Patient Care Coordinator; he had an extensive database of knowledge and made various alternative suggestions in terms of what they could offer me. I settled on having dental implants. I underwent a consultation with Mr Fawaz Abbas, whom made supplementary recommendations on what treatment, he would be undertaking for my dental implants procedures. Today (7th June 2019), I had the final work on my implants. I am over the moon with joy/satisfaction. For a number of years I endured having partial dentures. I now have nothing falling out of my mouth!! I recommend them “unreservedly” and you won’t be disappointed!!! A very big thank you to the team!!!

Thank you so much for your excellent service with my Invisalign, I am so pleased with it and the service has been fantastic. Highly recommended!

Unfortunately, I wasted over one and a half hours travelling to this practice. I had booked a consultation with a Coordinator for potential implant surgery. When I arrived I was told by a surprised but an apologetic dentist that unfortunately the Implantologist was leaving soon and not taking on any more cases, so hence Mr Semp was not at the practice. Very disappointed I did not receive a call to tell me there was no point coming all the way over. The practice reminded me with plenty of messages saying there would be a charge for not attending. Does this mean I’m entitled to a £50 now for being so poorly let down!

Superb service and I now have a “Beautiful Smile”. Thanks for everything.