Snaptrip レビュー 3,167

TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di t... もっと見る

企業が回答しました

5つ星のうち1の評価

I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The... もっと見る

企業が回答しました

5つ星のうち5の評価

Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower... もっと見る

企業が回答しました

5つ星のうち5の評価

This lovely annexe let by the perfect hosts, Zena and Mark, was like stepping in a piece of paradise. My wife and I fell in love with both the house and the stunning gardens. Watching shooting... もっと見る

企業が回答しました

企業情報

  1. 貸し別荘
  2. コテージ
  3. コテージ賃貸
  4. ホリデー アパートメント レンタル
  5. 山荘

当該企業による記述

60,000 cottages from big-name partners, in one place. We have live availability and a painless booking process. Payments are taken by our professional cottage management partners but by booking via Snaptrip you'll pay the lowest price. As part of the Snaptrip family we also run Last Minute Cottages, Big Cottages and Dog Friendly Cottages.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

3167件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing location not far from York

Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower was so nice and the four poster bed was so comfortable. Can’t wait to come back. Thankyou again for my card and chocolates! See you again soon.

2026年4月18日
自発的なレビュー
Snaptrip ロゴ

Snaptrip からの回答

Hi Frances,

Thank you so much for your wonderful review! We’re delighted to hear you had such a fantastic birthday stay and that your host helped make it extra special with such a warm and welcoming experience.

We look forward to helping you plan your next stay soon!

Best wishes,

Rebecca

5つ星のうち5の評価

Villa Martine merita un pieno 10/10…

Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di tutti i comfort tecnologici che servono davvero, dal Wi-Fi impeccabile alla climatizzazione efficiente in ogni stanza. La posizione a Mazzaforno è strategica: arrivi al mare a piedi in pochi minuti. Pulizia eccezionale, spazi esterni gestiti benissimo per garantire la massima privacy e una gestione professionale la rendono una scelta sicura per chi cerca una vacanza senza imprevisti in un ambiente di alto livello.

2026年4月6日
自発的なレビュー
Snaptrip ロゴ

Snaptrip からの回答

Hi Noemi,

Thank you so much for your fantastic review! We’re delighted to hear that Villa Martine lived up to expectations and that you enjoyed the modern facilities, excellent cleanliness, and great location. It’s wonderful to know you had such a smooth and high-quality holiday experience.

We really appreciate you taking the time to share your feedback, and we hope to help you book another perfect stay in the future!

Best wishes,

Rebecca

5つ星のうち1の評価

I Me alojé en este lugar y no lo recomiendo. Me dieron la habitación muy tarde, no respetaron la hora de entrada y pensé que era una estafa porque no respondían a mis mensajes. El servicio fue pésimo.

I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The service was terrible.
The price was high for the service I received. I don't recommend it.

Me alojé en este lugar y no lo recomiendo. Me dieron la habitación muy tarde, no respetaron la hora de entrada y pensé que era una estafa porque no respondían a mis mensajes. El servicio fue pésimo.

El precio era muy alto para el mal servicio que recibí. No lo recomiendo.

2026年4月18日
自発的なレビュー
Snaptrip ロゴ

Snaptrip からの回答

Hi Kevin,

We’re very sorry to hear about your experience and understand how frustrating this must have been, particularly with the delayed check-in and lack of response to your messages. We can also appreciate why this left you feeling very disappointed with your stay.

As a booking platform, we don’t manage the properties directly, but feedback like this is taken very seriously. Please contact us at support@snaptrip.com with your booking details so we can look into this further with the relevant parties and ensure it is properly reviewed.

Thank you for taking the time to share your feedback.

Best wishes,

Rebecca

5つ星のうち5の評価

Easy to move around the site & look at…

Easy to move around the site & look at accommodation.

2026年4月20日
Snaptrip ロゴ

Snaptrip からの回答

Hi June,

Thank you so much for your lovely review! We’re really pleased to hear you found the site easy to navigate and browsing accommodation was straightforward.

We hope you find the perfect stay for your next trip and look forward to helping you book it!

Best wishes,

Rebecca

5つ星のうち4の評価

Happy booking

Booking was easy and appears safe .

2026年4月19日
Snaptrip ロゴ

Snaptrip からの回答

Hi Philip,

Thank you for your lovely review! We’re really pleased to hear you found the booking process easy and reassuring.

We hope you have a fantastic stay, and we look forward to helping you plan your next getaway!

Best wishes,

Rebecca

5つ星のうち5の評価

Website worked well with filters and…

Website worked well with filters and was easy to navigate

2026年4月17日
Snaptrip ロゴ

Snaptrip からの回答

Hi Mr & Mrs Hunt,

Thank you so much for your wonderful review! We’re delighted to hear that you found the website easy to navigate and the filters helpful in finding the right stay.

We hope you have a fantastic trip and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

5つ星のうち1の評価

Belle villa juste d'apparence ...

Belle villa juste d'apparence ...
Oder d'égout, problèmes sanitaires et de climatisation et le meilleur pour la fin vous vous faites racketter sur la caution même si tout est OK.
En vous parlant de pourcentage sur commissions !!!!
HONTEUX SCANDALEUX

2026年4月8日
自発的なレビュー
Snaptrip ロゴ

Snaptrip からの回答

Hi there,

Thank you for your feedback to your recent stay, we are sorry to hear that your experience did not meet your expectations.

As a third-party booking platform, we don’t manage the property directly. However, the quality of the accommodation we feature is very important to us, and we’re happy to guide you on how to submit a formal complaint to the hotel via their managing agent so they can address your concerns and improve their service.

You can contact us anytime at support@snaptrip.com, and we’ll be glad to assist in passing your feedback on.

We truly appreciate you taking the time to share your experience and hope your next booking with Snaptrip is much smoother and more enjoyable.

Best wishes,
Chelsea

5つ星のうち5の評価

Competitively priced accommodation

Competitively priced accommodation, easy booking process and allowed a wed - sun booking that other companies wouldn't.

2026年4月12日
Snaptrip ロゴ

Snaptrip からの回答

Hi Ollie,

We're happy to hear that you found our accommodation competitively priced and the booking process easy.

We're also glad our booking flexibility met your needs. Thanks for your positive feedback!

Best wishes,
Chelsea

5つ星のうち5の評価

easy to use process

2026年4月11日
Snaptrip ロゴ

Snaptrip からの回答

Hi Andy,

Thank you for leaving us such positive feedback, it is great to hear that you found the website easy to use.

We hope you enjoy your holiday.

Best wishes,
Chelsea

5つ星のうち5の評価

Easy to use

Easy to use, very happy

2026年4月10日
Snaptrip ロゴ

Snaptrip からの回答

Hi Sharon,

We're happy to hear that you found it easy to use, thank you for leaving us the positive feedback.

We hope you have a lovely holiday.

Best wishes,
Chelsea

5つ星のうち5の評価

This lovely annexe let by the perfect…

This lovely annexe let by the perfect hosts, Zena and Mark, was like stepping in a piece of paradise. My wife and I fell in love with both the house and the stunning gardens.

Watching shooting stars and comets in the night sky and wondering around the beautifully laid out gardens and ponds was by far the most magical holiday we have shared in 15 years.

Zena and Mark were wonderful hosts and made us feel most welcome. There was not a thing lacking from the beautifully decorated and comfortable annexe and surroundings. We have found our annual tradition holiday place.

Thank you Zena and Mark for sharing this absolute gem of a place! See you again soon. Sharon and Louise x

2026年4月3日
自発的なレビュー
Snaptrip ロゴ

Snaptrip からの回答

Hi Sharon and Louise,

Thank you so much for your wonderful review!

We’re absolutely delighted to hear how much you enjoyed your stay, it’s fantastic to know that Zena and Mark made you feel so welcome and at home.

We’re so pleased this became such a meaningful getaway for you both.

It’s especially lovely to hear you’ve found your new holiday spot, we’re sure Zena and Mark will be thrilled to welcome you back again soon!

Best wishes,
Chelsea

5つ星のうち1の評価

Could not speak to any person…

Could not speak to any person concerning my booking by Phone or by messaging could not login via the app I have now cancelled the holiday as I need to speak to a real person not a computer or AI?

2026年4月5日
Snaptrip ロゴ

Snaptrip からの回答

Hi Jonathan,

We’re really sorry to hear about your experience and that it led to you cancelling your stay. We completely understand how frustrating it must have been when you were trying to speak to someone about your booking.

Just to clarify, Snaptrip doesn’t currently use AI on our phone lines or operate an app, so it sounds like the difficulty you encountered may have been when trying to contact the property managers directly. Our team is always happy to help if you need to speak to someone about a booking.

You’re very welcome to call us on 0203 637 0812, or email support@snaptrip.com, and one of our team will be glad to assist.

Best wishes,

Rebecca

5つ星のうち5の評価

Just so easy

The booking process was just so simple and quick. Just now hoping the cottage will be exactly as described.

2026年4月7日
Snaptrip ロゴ

Snaptrip からの回答

Hi Paul,

Thank you so much for your wonderful review! We’re so glad to hear the booking process was quick and easy.

We hope the cottage lives up to your expectations and that you have an amazing stay. We're sure you'll make some great memories there!

Best wishes,

Rebecca

5つ星のうち5の評価

Simple procedure

Simple procedure, only problem was trying to pay the deposit, I was in a loop, however, managed it in the end.

2026年3月31日
Snaptrip ロゴ

Snaptrip からの回答

Hi Stephanie,

Thank you so much for your lovely review! We’re really pleased to hear you found the booking process simple overall, though we’re sorry to hear you experienced a bit of a loop when trying to pay the deposit.

We’re glad you managed to get it sorted in the end, and if you ever run into anything like that again our team will always be happy to help.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

5つ星のうち5の評価

Really Easy to book our holiday through…

Really Easy to book our holiday through this site, will defo use them again.

2026年3月30日
Snaptrip ロゴ

Snaptrip からの回答

Hi Alison,

Thank you so much for your lovely review. We’re delighted to hear you found it so easy to book your holiday and that you’d use us again!

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

5つ星のうち5の評価

First time using snaptrip

First time using snaptrip. Easy and detailed info

2026年3月26日
Snaptrip ロゴ

Snaptrip からの回答

Hi Johar,

Thank you for your lovely review! We’re thrilled to hear your first experience with Snaptrip was easy and that you found the website information detailed!

We look forward to helping you plan many more fantastic stays in the future!

Best wishes,

Rebecca

5つ星のうち4の評価

Very easy

Very easy, fill in the details. Job done ✔️

2026年3月25日
Snaptrip ロゴ

Snaptrip からの回答

Hi Hazel,

Thanks for your review! We’re thrilled you found it quick and easy to book with us.

We can’t wait to help you find your next stay soon!

Best wishes,

Rebecca

5つ星のうち1の評価

Booking cancelled last minute

Booked a caravan as a base for the family in order to visit a sick relative nearby. Confirmed and paid and received all appropriate emails to confirm our stay. 4 days later received a call to say due to a glitch the booking was now cancelled and refunded. Would not recommend this company use other more reputable providers to book your holiday with.

2026年3月22日
Snaptrip ロゴ

Snaptrip からの回答

Hi Jenna,

We’re so sorry to hear about your experience, especially given the circumstances around your trip. That must have been incredibly frustrating and worrying after receiving confirmation of your booking.

From what we can see, the cancellation appears to have been made by the property manager, Sykes Cottages, and we unfortunately weren’t made aware of the issue at the time. This certainly isn’t the experience we want for anyone booking through us.

We’d really appreciate the opportunity to look into this further and raise it with Sykes Cottages. Please feel free to contact us at support@snaptrip.com or on 0203 637 0812 to discuss your experience so we can review what happened and see how we can help make things right.

Best wishes,

Rebecca

5つ星のうち5の評価

When my partner and came across your…

When my partner and came across your beautiful place we fell in love, we both haven't been too the lakes so really looking forward to visiting this beautiful place 💕

2026年3月22日
自発的なレビュー
Snaptrip ロゴ

Snaptrip からの回答

Hi Karen,

Thank you so much for your lovely review! The Lake District really is a special place for a getaway! If it’s your first time visiting, you’re in for a treat.

We hope you both have a wonderful trip and make some fantastic memories exploring the area.

Best wishes,

Rebecca

5つ星のうち5の評価

Efficiency…

Speed ,efficiency ease of site found exactly what i was after

2026年3月20日
Snaptrip ロゴ

Snaptrip からの回答

Hi Darren,

Thank you so much for your wonderful review! We’re delighted to hear you found our website to be fast, efficient, and easy to use, and that you were able to find exactly what you were looking for.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

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