Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The... もっと見る
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Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower... もっと見る
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This lovely annexe let by the perfect hosts, Zena and Mark, was like stepping in a piece of paradise. My wife and I fell in love with both the house and the stunning gardens. Watching shooting... もっと見る
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企業情報
当該企業による記述
60,000 cottages from big-name partners, in one place. We have live availability and a painless booking process. Payments are taken by our professional cottage management partners but by booking via Snaptrip you'll pay the lowest price. As part of the Snaptrip family we also run Last Minute Cottages, Big Cottages and Dog Friendly Cottages.
連絡先
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, 英国
- 0203 637 0812
- support@snaptrip.com
- snaptrip.com
4.4
優良
3167件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sykes requested I change my booking due to their error
I booked a holiday property on 5 January 2026 for a week commencing Friday 7 August 2026 staying in Scotland. The booking was completed on-line and I paid a deposit. On 6 January I received an email from the customer service team at Sykes asking me to change my check-in date to Saturday 8 August for one week. I replied, however, the automated response I received stated I could expect a reply within 7 days. Given I have booked a ferry I couldn't wait 7 days for a reply so I tried calling. I spoke to a team member who said they'd transfer me to an agent. I was holding for 10 minutes with no information on how long I might have to wait. I then tried the WhatsApp option and again I received an automated response. Given that Sykes contacted me, I would have expected a more immediate response.
2026年1月5日
Snaptrip からの回答
Hello Patricia,
I’m very sorry to hear that you have been asked to amend your booking dates, and I can imagine how frustrating this must be for you.
I would also like to apologise for the difficulty you have experienced in speaking to an agent at Sykes regarding your concerns about your ferry crossing. We want all customers to be able to communicate easily with the property manager we work alongside, so I completely understand that this situation hasn’t been ideal.
As listing agents, we unfortunately have no control over the availability provided to us, nor over any amendments to your booking. However, I can see that you have already contacted us via our customer support line, and I will be responding to you shortly to help resolve this issue.
Thank you for your patience.
Katie,
Wonderful Host loved every….
We really enjoyed our stay at The Oast House during Christmas also the cosying of the place.It was so lovely, the beams and all furnishings made it so perfect as not so Morden. Loved the walks especially one on the last day. The Hosts were really warm, friendly and were at the end of the line whenever needed. They gave us the history of the place and my boys loved the conversation on Cattle imagine. We are planning to go back for summer.
I would recommend the place for anyone who’s dying for Peace and Quiet.👌
2025年12月28日
自発的なレビュー
Our next Xmas trip
We find our next holiday so quickly with this website. Also liked the summary of reviews so we didn’t have to read through them all.
2026年1月4日
Melissa came back within ten minutes…
Melissa came back within ten minutes with answer to my questions.
Booking was easy and informative.
Thank you
2025年12月30日
The early bird catches the worm!
We were able to book a place for next year that caught our eye earlier this year. The site was easy to navigate and the information provided was comprehensive.
2025年12月30日
Very easy to book and confirmed
2025年12月28日
Snap trip were very quick to respond to…
Snap trip were very quick to respond to the issue I was having booking a holiday on line forwarded me on to the relevant company to contact
2025年12月26日
Found the perfect holiday home…
Found the perfect holiday home quickly.Good price wifh ease of booking
2025年12月24日
found us a property not seen before…
found us a property not seen before making new years eve trip a reality
2025年12月15日
Very quick and helpful
2025年12月13日
Gives a wide range of properties
Not the greatest site. Put in dates +/- 7 days but it did not exclude properties that weren't available. Despite using the filter to list the properties from lowest price the order was not sequential. I almost lost the booking because the payment wasn't taken and Cottages.com cancelled the booking so I had to rebook.
2025年11月16日
Beware
Beware. The website will show you a prices for your desired dates and says the property is available for "your dates"
However if the property only does changeover days on Monday and Friday, the site is not set up for this, so can be very misleading.
It will let you book your desired dates !! And give you confirmation !!
However as they use Sykes holidays to book through, you may get a phone call the next day to say the property will not accept your booking.
You then have to change your dates, which if you are going with a number a friends, this is very frustrating.
Basically their website needs changing to reflect the dates that the property will accept that they are the agents for.
2025年11月8日
自発的なレビュー
Snaptrip からの回答
Hello Annette,
Thank you for taking the time to share your review. I’m really sorry to hear that your experience booking with us hasn’t been a positive one, and I sincerely apologise for any frustration this has caused.
I’ve looked into this on our system, but haven’t been able to locate a booking. I’ve therefore requested a bit more information via Trustpilot so I can investigate this properly for you.
If you could kindly provide those details when you’re able to, I’ll look into this and get back to you as soon as possible.
All the best,
Straightforward booking process
I had not realised that Sykes had subcontracted their bookings to Snaptrip. However the booking process with them was straightforward and it was completed easily.
2025年11月11日
Very efficient website
Very efficient website, teamwork of customer service - thank you so much.
2025年10月25日
Trustpilot エクスペリエンス
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