I had a fair idea what I needed for my Jaguar XJ6, however a pal gave me the wrong part number. I emailed 📧 and asked about the OEM part and Tom Rochelle was brilliant. Tom went above and bey... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I find your postage and packaging could do with review. If a very small part like a seal, clip, nut, washers, particularly if the item has a lesser value than £6.99, it could save cost to pop them int... もっと見る
企業が回答しました
I ordered parts by phone very easily after speaking to an efficient knowledgeable parts staff member. The price was fair so I asked about availability of another part I had recently purchased elsewher... もっと見る
Fast and reliable service with smile:) We live in Germany and I often order parts for my old cars here, it does seem a lot quicker and sometimes cheaper to order from UK rather than Europe even with... もっと見る
企業情報
当該企業による記述
Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.
連絡先
Stourbridge Road, The Heritage Building, WV15 6AP, Bridgnorth, England, 英国
- 01746765432
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 62%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great products, fast delivery
Excellent product line and super fast delivery to NZ using DHL.
Good prices and speedy delivery.
I placed an order on Monday 25th May
I placed an order on Monday 25th May, the website did not say the item was out of stock. Sent an email chasing no delivery on Thursday 28th May, no replay. Phoned Friday 29th and was told I would receive a delivery Monday 1st June which I did, thank you. Delivery is very expensive (£7.99). I manage the spares for our club, the Sunbeam Talbot Alpine Register, and send parcels with Royal Mail 48 Hours Tracked for £3.65. Our club could buy more items if the delivery charges were reduced. All in all not a great experience.
John Donegan
Somewhat of a delay in arrival date…
Somewhat of a delay in arrival date compared to original date quoted on placement of order.
Great Experience
Straightforward, easy order and transaction, no delays for parts, fast shipping. Couldn’t ask for more!
Very good service all round thanks
It's actually possible to speak to…
It's actually possible to speak to someone about the progress of an order.
Fast and reliable service with smile:)
Fast and reliable service with smile:)
We live in Germany and I often order parts for my old cars here, it does seem a lot quicker and sometimes cheaper to order from UK rather than Europe even with the Taxes / distance factors.
Keep it up - we need you!
5 star vvvvvv
Excellent service
Easy to order online, despatched the next day and received the order the following day
Excellent service
Good speed of delivefy
Good speed of delivefy. All the Jaguar parts i need for my old Mk2 at reasonble prices
Tom's tremendous customer service ☑️
I had a fair idea what I needed for my Jaguar XJ6, however a pal gave me the wrong part number. I emailed 📧 and asked about the OEM part and Tom Rochelle was brilliant.
Tom went above and beyond when he followed up on my incorrect part number and sourced the Correct one for me.
Tom proceeded to locate the part and seeing I was across the pond in Ireland Tom ordered my part through SNG Netherlands 🇳🇱 thereby saving me some money on silly customs charges. Tom sealed my deal with his professional and knowledgeable experience and got me exactly what I was looking for.
I spoke with Phil by telephone and he was courteous and polite, however this time Tom was outstanding 👏 👏👏
Excellent Customer Service 👌
Damian 🤓
Jaguar Owners Club Ireland 🇮🇪
1962 E-Type Rebuild in NZ.
Great team.... Order quickly processed and shipped. Ordered on the 26/02 delivered in New Zealand 03/03...
Super quick and fair reaction after a…
Super quick and fair reaction after a part was missing in the shipment.
Very helpful and friendly
Excellent knowledge and communication…
Excellent knowledge and communication throughout the process of ordering and discussing the suitability of parts for my vehicle. I collected the parts in person and again face to face contact with the sales agent to conclude the sale is friendly and personal. First stop shop for E type parts.
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