The lady that helped us was very knowledgeable. She knew sizes of a few sofas off the top of her head and helped us pick the right colour sofa to suit our colour scheme. Everyone in store was frie... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hop... もっと見る
企業が回答しました
We had a brilliant experience at Sofology today. Sayed and Ismail went above and beyond to make our sofa purchase as smooth and stress-free as possible. From the moment we walked in, they took the tim... もっと見る
企業が回答しました
System was down so service was slow nothing to do with the staff member that served us he did his best , but we were in the store over 2 hours
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
John Kempe Way, Camp Hill Middleway, B12 0HU, Birmingham, 英国
- 0344 863 9043
4.7
優良
1240件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Maz was brilliant all round
Maz was brilliant all round. He never rushed us. He explained all the questions we asked in full detail. He showed us all of our options available. Very happy with the service. I will definitely come again. We purchased a corner leather sofa bed. Very happy
2025年3月23日
Sofology - Birmingham からの回答
Thank you for your feedback! We're glad to hear you had a positive experience at Sofology Birmingham and that Maz was helpful. It's wonderful that you're satisfied with your new corner leather sofa bed and the service provided. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back! If you have any questions, feel free to reach out.
Great salesperson(Saj)
Great salesperson(Saj), went out of his way to help meet my requirements.
2025年3月23日
Sofology - Birmingham からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this and we will pass this along to Saj!
Sofology - Birmingham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sajaid. Have a great day 😊
I went to a Sofology 3times in total…
I went to a Sofology 3times in total each time the staff were really helpful .The reason being I have limited space to the entrance of my property,..Ishmael and Maz went. above and beyond to help me ,until today when I purchased the sofa I loved .Thanks to both of you
2025年3月19日
Sofology - Birmingham からの回答
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto both Ishmael and Maz. Thank you for taking the time to leave a review 😊
Sofology - Birmingham からの回答
Hi there, thank you for taking the time to leave a 5-star review!
Maz was superb in finding the right…
Maz was superb in finding the right sofa. If in doubt, please ask for him
2025年3月16日
Sofology - Birmingham からの回答
Thank you for this great review Murtaza :-)
Sofology - Birmingham からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Birmingham からの回答
Thank you so much for taking the time to leave us such a wonderful review. Your satisfaction is our top priority, and it’s great to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Our New Sofa and Chairs
Just bought our sofa and two chairs from Sofology in Birmingham store. The store is located in a retail park with other furniture stores. Having shopped around, the Sofology furniture met our needs. The price and the quality is very good. We were looked after by Saj, who gave us very useful guidance regarding the structure, the fabric, size etc of our chosen pieces. Looking forward to our furniture arriving in a couple of months time.
2025年3月12日
自発的なレビュー
Sofology - Birmingham からの回答
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the perfect sofa and chairs at our Birmingham store. It's wonderful to know that Saj was able to provide you with helpful guidance on your selections.
A very pleasant and satisfying experience
The sales assistant Maz was extremely helpful and knowledgeable..but not pushy, , also he and all the other staff were very pleasant and friendly. we were offered a coffee( which I gladly accepted )
A very welcome experience , thank you
2025年3月9日
Sofology - Birmingham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Informative
They explained in detail what we are getting with the sofa and the salesman Maz was very informative.
2025年3月2日
Sofology - Birmingham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Ismail was a great help purchasing our…
Ismail was a great help purchasing our sofa and went the extra mile to arrange for adjusted delivery options! Very satisfied by his help!
2025年3月4日
Sofology - Birmingham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Kimoy was absolutely brilliant
Kimoy was absolutely brilliant - super knowledgable about all of the products, patient when I was making my mind up and all round excellent customer service. Fabulous.
2025年3月1日
Sofology - Birmingham からの回答
This is an amazing review Anna, thank you for taking the time to share!
The customer service from Kim and team
The customer service from Kim was brilliant and that's why I came back to purchase the sofa. She took the time to be detailed and show me all options to help with my mobility issues. All the staff were welcoming and attentive. Great team at this store.
2025年3月2日
Sofology - Birmingham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Staff don’t tell you about the right…
Staff don’t tell you about the right discounts available plus too many hidden charges like the EXCESSIVE DELIVERY CHARGE AND NO WAY OF GETTING OUT OF IT 😤😤😤
Also no real rights to cancel etc.
My experience wasn’t very good, after leaving I felt like I dealing with a “back street” outfit!!!
2025年2月22日
Sofology - Birmingham からの回答
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Niyaz was helpful
Niyaz was helpful, very patient while we were making our choices! He had a nice relaxed approach & came across as a polite young man 👍🏽
2025年2月22日
Sofology - Birmingham からの回答
Thank you for this great review Paul we really appreciate it.
Sofology - Birmingham からの回答
Thank you for this great review Miss Ismael
The assistant was very helpful and made…
The assistant was very helpful and made the purchase so easy
2025年2月18日
Sofology - Birmingham からの回答
Thank you for awarding us 5 stars Mr Shah.
Sofology - Birmingham からの回答
Thank you so much for taking the time to leave us a review!
Great service and very patient
The experience was great, they were very patient and explained things really well.
2025年2月9日
Sofology - Birmingham からの回答
Thank you for awarding us 5 stars Miss Hassan
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。