Great customer service. Extremely knowledgeable about their products, whilst not being pushy. They help you decide rather than coerce you into a sale, which is refreshing.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a brilliant experience at Sofology today. Sayed and Ismail went above and beyond to make our sofa purchase as smooth and stress-free as possible. From the moment we walked in, they took the tim... もっと見る
企業が回答しました
Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hop... もっと見る
企業が回答しました
When we walked into the showroom we was welcomed by two members of staff and advised to let them know if we needed any help. We was given time to walk round and test the sofas, as soon as we decided w... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
John Kempe Way, Camp Hill Middleway, B12 0HU, Birmingham, 英国
- 0344 863 9043
4.8
優良
1223件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofology - Birmingham からの回答
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Maz and Saj provided you with great service and that you were able to get a good deal. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Sofology Birmingham. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!
Sofology - Birmingham からの回答
Hi there, thank you for your review. Another great review for Ismail, we will make sure to pass this on! Have a nice day.
Sofology - Birmingham からの回答
Hi there, thanks for your 4-star review, we really appreciate the feedback!
The staff is friendly (sayed) his very…
The staff is friendly (sayed) his very helpful,his willing to listen the customer opinion and he also shared an idea about the quality and style of the sofa.
2025年4月25日
Sofology - Birmingham からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sayed was very helpful and patient…
Sayed was very helpful and patient throughout the process. He took us through many options until we found the right sofa for us! Thank uou - cant wait for them to arrive now!
2025年4月26日
自発的なレビュー
Sofology - Birmingham からの回答
Thank you for this amazing review and thank you for choosing Sofology!
Great customer services and very very…
Great customer services and very very helpful would deffo recommend to others
2025年4月26日
Sofology - Birmingham からの回答
Thank you for sharing Miss Begum
Great service from both of the sales…
Great service from both of the sales team, maz and the younger one (forgot his name). Very happy with the service amd will definitely be returning for future purchases.
2025年4月25日
Sofology - Birmingham からの回答
We look forward to seeing you in the future :-)
SAJ was very calm & has impeccable…
SAJ was very calm & has impeccable product knowledge, he explained everything properly &
2025年4月19日
Sofology - Birmingham からの回答
Thank you for awarding us 5 stars and leaving this great review.
Sofology - Birmingham からの回答
Thank you for awarding us 5 stars! :-)
Excellent customer service would…
Excellent customer service would definitely recommend and use again
2025年4月15日
Sofology - Birmingham からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
My first sofa purchase
The store is excellently laid out and the sofas are all fabulous. I purchased one today from Maz who was the most helpful guy ever, he talked through all the dimensions, took time to listen to what I want, talked through all my options and didn't force or pressure me at all. It was a purchase for my first home and I'm so glad I had Maz to support me through it. I would definitely return to get my sofas from there.
2025年4月18日
Sofology - Birmingham からの回答
Hello Danielle,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience at our Sofology Birmingham store. It's fantastic to know that Maz was able to assist you so effectively and make your first home purchase a memorable one. We strive to provide a welcoming and pressure-free environment, and it's great to see that reflected in your visit.
Congratulations on your new home, and we hope your new sofa brings you comfort and joy for many years to come. We look forward to welcoming you back whenever you're ready for your next purchase.
Best wishes,
Sofology Birmingham
The shop assistant,Masroor was sn…
The shop assistant,Masroor was sn amazing guy. He welcomed us warmly and showed us around. Keeping in view our preferences,he tried his level best to show us the maximum sofas and measured them all for us. Great experience. Will definitely recommend.
2025年4月17日
Sofology - Birmingham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Had an amazing experience at Sofology!
Had an amazing experience ordering from sofology in Birmingham today. Ismail served us and was very helpful, accommodating and informative. He took time to ensure we were happy with our purchase, and explained all the features really well. Due to the amazing customer service, we made a huge same day purchase. Amazing experience with Ismail, thank you!
2025年4月12日
Sofology - Birmingham からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Sofology - Birmingham からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Thank you maz at the Birmingham branch…
Thank you maz at the Birmingham branch he was very helpful. Appreciate it
2025年4月7日
Sofology - Birmingham からの回答
We are pleased that Maz was helpful during your visit.
Sofology - Birmingham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good quality, Slight expensive, Updated design
This is first time that I came to Sofology shop. I had a great experience.
Their seller was very patient with good support, only he didn't know about Sofology guarantee sufficiently.
2025年4月5日
Sofology - Birmingham からの回答
Thank you for awarding us 4 stars Hamed, we are pleased that your first Sofology experience was a positive one.
Sofology - Birmingham からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Friendly staff especially Maz and Saj
Friendly staff especially Maz and Saj.
Wide selection of sofas
2025年3月28日
Sofology - Birmingham からの回答
Thank you for your feedback!
Great customer service
Great customer service Sayed took his time to answer all our questions after providing us with the full information required to make our purchase.
2025年3月28日
Sofology - Birmingham からの回答
Thank you for your wonderful review! We're thrilled you had a great experience at Sofology Birmingham. Sayed will be happy to know his assistance made a positive impact. We appreciate your feedback and 5-star rating. If you need anything in the future, feel free to reach out. We look forward to seeing you again!
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