Sofology - Blackburn レビュー 

2,387
•
TrustScore 5段階評価の5

4.9

The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB

•

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5つ星のうち5の評価

Welcoming friendly staff Excellent knowledge of products Simple instructions to follow when making a purchase Printout of your purchase information before you leave Sofology Immediate access to... もっと見る

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5つ星のうち5の評価

Had an amazing experience at Sofology. The team are great. Very polite and welcoming. Had great advice and lots of knowledge. Thank you for a wonderful experience.

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5つ星のうち5の評価

Amazing friendly staff. Not pushy just very helpful and knowledgeable nothing was too much trouble for the lady. I was so indecisive about fabrics and style and it was no bother. I honestly wish i... もっと見る

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5つ星のうち4の評価

Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits. The only disappointment was nobody could expla... もっと見る

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企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, 英国

4.9

優良

TrustScore 5段階評価の5

2387件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(2,387)

過去12か月のレビュー数: 16,191件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Damien is the man!

Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everything was explained with proper detail and we can't wait to get our new sofa delivered :-) Thanks Damien!

2026年4月10日
自発的なレビュー
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Hi there, thank you for your review. Another great review for Damien, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

5 stars

Very helpful sofa ordered patient and kind

2026年4月14日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

A pleasant shopping experience

The salesman demonstrated the ability of the chair that I was purchasing and explained all the pros and cons and very understanding about our requirements.

2026年4月7日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Our whole experience was great

Our whole experience was great. We were warmly welcomed into store and then left to look round without any pressure. Our 2 year old was given a little children’s pack too which was a lovely touch.
Once we decided on our sofa we were guided through the process and given the chance to ask any questions. Great experience. We can’t wait to get our sofa.

2026年4月7日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Thank you for this great review Katie!

5つ星のうち5の評価

Great customer service

Great customer service, Damien was absolutely fantastic and made my experience so much smoother and stress free. He gave honest and genuine advice and I would recommend sofology and Damien especially, to help you make your choice!

2026年3月29日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Excellent customer service and excellent product!

Just completed my order at Sofology with the most incredible service. I was attended to by Nash, a lovely warm and welcoming lady who was highly efficient and informative.
Definitely recommend getting your sofas at Sofology!

2026年4月2日
自発的なレビュー
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち4の評価

Good experience- only reason for 4…

Good experience- only reason for 4 stars is due to a delivery problem where I was waiting in for delivery and there had been some computer issue that meant the delivery wasnt sent out.

However, we also had problems getting the sofa in to the house due to the size and needed the window taking out, which was our fault for not measuring correctly - redelivery was arranged to coincide with a handyman to sort the window without any problems or charges.

2025年4月25日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Hi, thank you for taking the time to share your experience. We’re very sorry about the initial delivery problem and any inconvenience caused. We’re glad things were able to be resolved, and we appreciate your understanding. If you’d like to discuss anything further, please email us at social.media.complaints@sofology.co.uk

5つ星のうち5の評価

The lovely Asian lady (sorry cannot…

The lovely Asian lady (sorry cannot remember her name) went through everything & explaining everything clearly when asked.

2026年3月24日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Thank you for awarding us 5 stars :-)

5つ星のうち5の評価

The staff Nashreen and Soraya were very…

The staff Nashreen and Soraya were very helpful. Absolutely amazing customer service and I would highly recommend my friends and family to visit the Blackburn store. They went through all my measurements and different options thoroughly and listened to my requirements and got my order 10/10 would rate higher than 5 stars if I could.

2026年3月22日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Mike @ Whitebirk A** Service

Mike (@Blackburn Whitebirk
Store) did a fantastic job at allowing us to roam uninterrupted. He gave us some recommendations based on our dimensions and left us to it. When we were ready to purchase he was attentive, knowledgeable and patient. Our best experience yet whilst sofa shopping, they deserved our business.

2026年3月21日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

What an amazing review, thank you so much for taking the time to write this 😊

5つ星のうち5の評価

Positive experience without the aggressive sales pitch

Damian was very good and knowledgeable about the products. He answered all questions posed and allowed time for browsing and reflection about the choices made.

2026年3月21日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Hi there, thank you for your review. Another great review for Damian, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Thanks Damian…….

Damian was really helpful and offered other choices and styles which gave us some great options. Great service! Would highly recommend this store!

2026年3月19日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Damian gave you all the information you needed and met all of your expectations.

5つ星のうち5の評価

Very helpful sales guy.

2026年3月14日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Wonderful customer service

Wonderful customer service. Very helpful and friendly.

2026年3月14日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Good information given on products

Good information given on products. Friendly customer service

2026年3月9日
Sofology - Blackburn ロゴ

Sofology - Blackburn からの回答

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

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