Sofology - Bolton レビュー 

2,868
•
TrustScore 5段階評価の5

4.9

Middlebrook Retail Park, BL6 6JA Bolton, GB

•

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5つ星のうち5の評価

Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... もっと見る

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5つ星のうち5の評価

Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.

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5つ星のうち5の評価

Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples Good service

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5つ星のうち5の評価

Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to subst... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Middlebrook Retail Park, BL6 6JA, Bolton, 英国

4.9

優良

TrustScore 5段階評価の5

2868件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,868)

過去12か月のレビュー数: 13,858件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We was servef ny Ash and he was bery…

We was servef ny Ash and he was bery helpful
Thank you Ash

2026年1月2日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

5つ星のうち3の評価

Purchasing pitfalls

I don’t like being advised during the end of the purchase process about the non refundable policy it’s disingenuous. Having to read the terms and conditions on my mobile phone is not acceptable and this was hurriedly completed with no time to make consideration to the details.

2025年12月26日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi Karen, we are sorry to hear that you are unhappy. It is important for us to be transparent with our customers about the orders being non-cancellable. We thank you for your feedback.

5つ星のうち5の評価

Excellent service from Ash

Went into store we went to the regency sofa once we were ready a gentleman called Ash showed us the sofa in detail

2026年1月3日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us.

5つ星のうち5の評価

Relaxed

Relaxed
No pressure
Knowledgable

2026年1月3日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Hassle free experience

We have used this store in Bolton several times in the past so we know the quality of the furniture is good. What makes the difference is that the staff are knowledgeable and approachable but don’t follow you around the shop giving you all the time you need to decide what you want. Many thanks to Nicola who was very friendly and helpful.

2026年1月2日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Helpful

Helpful staff

2026年1月2日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Great customer care from Ash

Great customer care from Ash, he gave us the space and time needed to decide on things, He wasn’t to pushy or in our face. Very friendly also.

2025年12月29日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

My experience following my visit to Sofology

We were greeted by Megan when we entered the Sofology shop in Bolton. She was professional, clear, and took the time to answer all our questions thoroughly. She listened carefully to our needs and, without any pressure, recommended several suitable options for us to consider. As a result, we purchased a lovely suite and are very much looking forward to receiving it in April.

2025年12月30日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

5つ星のうち5の評価

Excellent service

Excellent service, allowed to walk around and take a good look at all sofas, all questions answered. Enjoyed the cuppa and biscuits. All and a very pleasant experience, and yes we bought our sofa! Thank you Kelly

2025年12月30日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Brilliant friendly staff ….

They are brilliant friendly staff , but I have chose the wrong one , it’s my fault no 1 else’s , oooh I love the txt I received , saying it’s time to wipe over my sofa ,with the spray I bought , lolol.

2025年2月26日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback 😊

5つ星のうち5の評価

Extremely helpful and efficient staff

Megan at Sofology Middlebrook was really, friendly, accommodating and exceptionally patient as we struggled to decide on the colour choice for our chosen Sofa.

2025年12月29日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

5つ星のうち5の評価

Excellent service from Noshin at Bolton

Review based on pre-delivery, Noshin is a credit to the Bolton store explained everything in detail when purchasing my Marvella sofa. Hopefully everything is good on delivery of the sofas.

2025年12月28日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Amazing review, thank you for taking the time to share!

5つ星のうち5の評価

Fantastic staff and comfortable sofas.

After looking around various sofa shops we felt most comfortable at Sofology. The sales staff were friendly, approachable and not pushy. We found a sofa we loved with help from Nosh. Nosh was so knowledgeable and made the process extremely enjoyable and easy.

2025年12月28日
自発的なレビュー
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hello, thank you so much for your review. We are so happy to hear this!

5つ星のうち5の評価

Ash was absolutely great

Ash was absolutely great, so lovely and helpful! Nothing was too much trouble at all. He was amazing

2025年12月28日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Thank you for helping me choose the…

Thank you for helping me choose the best sofa ever

2025年12月27日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

thus will be our third soda off…

thus will be our third soda off sofology service was fab thank you John (bolton store)

2025年12月27日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Very encouraging to start of with…

Very encouraging to start of with helpful throughout customer service wheni had queries about the questions that asked about i was put at ease.quickley and promptly.

2025年12月26日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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