Sofology - Bristol レビュー 

1,028
•
TrustScore 5段階評価の4.5

4.7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB

•

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5つ星のうち5の評価

We had a warm greeting at the door and an explanation of how the sofa modules work We were offered coffee and was taken to any sofa that would show us our requirements The staff were very friendl... もっと見る

企業が回答しました

5つ星のうち5の評価

What a pleasant group of people to deal with!! Intelligent, patient , polite, all information ready at hand, no “essence of salesperson” wafting through the air … This adds up to a pleasant s... もっと見る

企業が回答しました

5つ星のうち5の評価

On walking into the Bristol store i was really impressed on the store layout and the fact the staff were not pushy,yes she did introduce herself to us but left us to wander through the store, when we... もっと見る

企業が回答しました

5つ星のうち5の評価

I thought the sales lady who helped us (sorry can’t remember her name) was absolutely brilliant. She was helpful, knowledgeable, whilst not pressuring us, and also great with our children. Great ex... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, 英国

4.7

優良

TrustScore 5段階評価の4.5

1028件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,028)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
We recently bought a sofa from the Sofology store in Bristol and had an absolutely fantastic experience, all thanks to Tai! From the moment we arrived, she was welcoming, professional, and incredibly helpful. Tai took the time to
really understand what we were looking for and helped us find the perfect sofa that
matched our needs in both comfort and
style.
Her approach was refreshingly relaxed and never pushy. She answered all our questions with patience and offered thoughtful suggestions without ever making us feel rushed or pressured. It truly
felt like she cared about helping us make
the right choice.
Thank you so much, Tai, for making the whole experience smooth and enjoyable. If you're visiting the Bristol Sofology store, we highly recommend asking for Tai she’s brilliant!

---

Let me know if you'd like to mention the specific sofa model or anything else!

2025年7月20日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

5つ星のうち5の評価

I wanted to send a big thank you to…

I wanted to send a big thank you to Matt and Nicola at the Bristol branch. My wife, our two children and I recently visited your showroom looking for a particular sofa we had seen online. I know it was a bit crazy with the two girls, but you both made us feel completely at ease.

Matt, thank you for your help in guiding us around the showroom and assisting us in finding exactly what we were looking for. After our third and final visit, we ended up ordering the original sofa we had our hearts set on. Thank you both for your patience and excellent service.

2025年7月6日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

This is an amazing review Craig, thank you for choosing Sofology!

5つ星のうち5の評価

The gentleman that said hello to us as…

The gentleman that said hello to us as soon as we walked into the shop was great (he was south African cant rememberhis name).
He asked if we needed any help we said no and he left us alone which was great. When we needed help he came over and answered all our question.

2025年7月14日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち4の評価

Everyone helpful

Everyone helpful. The Bristol store needs a sign to tell you how to get into the carpark. I had to use satnav in the end.

2025年7月15日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi there, thanks for taking the time to leave a 4-star review, we will make sure to pass the feedback along!

5つ星のうち5の評価

Great Customer Experience - Would Recommend!

Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendly that we came across and as a bonus made our dog most welcome! Would recommend Sofology and definitely return should the need arise.

2025年7月5日
自発的なレビュー
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thank you for sharing your positive experience at Sofology Bristol! We're glad Haydon provided excellent service and that our team made you and your dog feel welcome. We appreciate your recommendation and hope to see you again soon. If you need anything else, feel free to reach out.

5つ星のうち5の評価

The Hugo

It was a lovely straightforward experience. Nicola was knowledgeable and made things easy by sending me information via email. When I went into the branch she processed my order smoothly and went through all the fine print.

2025年7月10日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thank you for sharing your experience with us! We're glad your order was processed smoothly with clear explanations.

Your feedback is invaluable, and we're delighted by your positive experience. If you need anything else, please reach out. We look forward to welcoming you back!

5つ星のうち5の評価

Great experience, thank you Kayleigh!

We had a very positive buying experience at the Bristol store.

Kayleigh provided outstanding service - we asked a lot of questions!

All the staff seemed friendly and the store was spotless.

2025年7月12日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thank you for your feedback on your experience at Sofology Bristol. We're thrilled you enjoyed your visit and appreciated Kayleigh's service. It's wonderful to hear our team made you feel welcome.

We truly value your kind words and perfect rating. If you have any questions or need assistance, please reach out.

Thank you for choosing Sofology. We hope to see you again soon.

5つ星のうち5の評価

Super helpful staff Bristol…

Mags was super helpful in the Bristol showroom. She gave me space to consider my options but was on hand with a cup of tea and some helpful advice. I will look out for her when I make further purchases

2025年7月6日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

The young lady that helped us was…

The young lady that helped us was really helpful.
Only downfall was I rang 9 days later to change colour from the gray to green, it wasn’t in showroom to see .
And was told it would cost me £500!As I don’t want suite until late Sept thought I had plenty time, so bit upset on that 😒 as I wasn’t informed.

2025年6月20日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi there, thank you for taking the time to share your feedback with us. We are delighted to hear that the Sofologist who assisted you was really helpful during your visit. It's always our aim to provide excellent service to our customers. We apologise for the inconvenience you experienced regarding the colour change. We understand how important it is to have the perfect choice for your home, and we're sorry for any upset this situation has caused. If there's anything else we can do to assist you, please feel free to reach out to us!

5つ星のうち5の評価

Nicole at the Bristol Cribs branch was…

Nicole at the Bristol Cribs branch was fantastic! we drove over and hour and a half to go back especially to that branch to buy our new sofa from them, the whole team were brilliant, patient and helpful. couldn't fault them. thank you so much!!

2025年6月22日
自発的なレビュー
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thank you for your kind feedback!

5つ星のうち5の評価

Great customer service

Kayleigh helped us out buying our first sofa and made it so easy for us due to her knowledge and customer service.

2025年6月22日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thank you for your great feedback!
We appreciate your 5-star rating and are glad to have helped you find the perfect sofa. If you need assistance in the future, feel free to reach out.

5つ星のうち5の評価

Great customer service!

Great customer service!
Not too pushy & very knowledgable staff.

Overall the purchase experience was fab, the store was spacious & tidy & we were left to browse at our leisure but re-assured that someone would be on hand if we had any questions.
Mags was particularly helpful running through the purchase & finance options.

2025年6月16日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thank you for this great review Matt. We appreciate it.

5つ星のうち5の評価

Very Welcoming & Helpful Staff

Your staff were welcoming & very helpful and very knowledgable!
We attended on more than 1 occasion and were always greeted with a smile & very helpful advisors.

2025年6月14日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Amazing service and all the staff were…

Amazing service and all the staff were super helpful especially Nicola! Our flat has a tricky layout and she really took the time to make sure we got the right sofa that we loved and would fit! It just arrived today and we’re so pleased (Adler 3 seater) would 100% recommend

2025年2月25日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

As soon as we arrived in the store we…

As soon as we arrived in the store we were made to feel welcome. The staff were extremely helpful but not pushy. We made our purchase with the help of Mat who was brilliant.

2025年6月7日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thank you for your fantastic review!

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