Very pleased with the sales experience and advice. Pleased also with the standard of the furniture. We managed to find what we were looking for and were able to discuss colours etc. Really good Sales... もっと見る
企業が回答しました
所在地
所在地を変更Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
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レビュアーのコメントを見てみましょう
In store service was first class. No pressure sales with great advice. Delivery lead time was long but clear comms with efficient service. Bluetooth on sofa is not great, difficult to get rid of lag w... もっと見る
企業が回答しました
Excellent selections, very helpful staff, and the information provided was detailed and useful. I would recommend them to anyone s the first stop (and I have).
企業が回答しました
As well as having fabulous sofas on display you have excellent sales team in the names of Gem and Ethan. I started off with Gem who was delightful and offered me coffee and understood my desire to wa... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, 英国
4.7
優良
1636件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ethan was really helpful
Ethan was really helpful, knowledgeable and most importantly in these types of scenarios, honest.
2025年4月13日
Sofology - Cambridge からの回答
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear about your positive experience at Sofology Cambridge.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to our store in the future.
Sofology - Cambridge からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Fantastic service
Fantastic service with everything explained in detail and the staff were very friendly. Ethan spent time with us going through all the options and was amazing. Ryan was also very friendly and informative.
2025年4月9日
Sofology - Cambridge からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
A very efficient sales process
Karim in the Cambridge store was very helpful and efficient in the sales process and in ensuring that we understood everything.
2025年4月8日
Sofology - Cambridge からの回答
Thank you for sharing your experience! We're glad to hear that Karim assisted you effectively and made your visit to our Cambridge store enjoyable. Your feedback is appreciated and will be passed on to Karim and the team. We look forward to welcoming you back to Sofology!
Salesperson was very calm and explained…
Salesperson was very calm and explained everything very well
2025年4月5日
Sofology - Cambridge からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Efficient
Efficient, helpful and professional - answered all questions and offered some good advice.
2025年4月5日
Sofology - Cambridge からの回答
Thank you for awarding us 5 stars Vincent
Sofology - Cambridge からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this and we will pass this along to Matthew!
Lovely experience
Lovely experience with knowledgeable and relaxed customer service! Looking forward to getting our new sofa.
2025年4月5日
Sofology - Cambridge からの回答
Thank you for awarding us 5 stars Ray!
Kahn went above and beyond
Kahn went above and beyond, very patient knowledgeable and not pushy at all. Thank you!
2025年4月2日
Sofology - Cambridge からの回答
Thank you for sharing Peter we are pleased that your visit to the store was a positive one.
Wow!
Very helpful, were shown lot's of option's on couches and I bought the one I fell inlove with. Very reasonable prices, great informative, pleasant staff. The trip to Sofology made my day.
2025年3月28日
Sofology - Cambridge からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The team in Cambridge were great
The team in Cambridge were great!
Great customer service and talked us through the whole process and purchase.
Thank you to Ethan, Mat and Ryan.
2025年3月22日
Sofology - Cambridge からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Professional,polite
Professional,polite, attentive & knew what we were looking for and he found it for us.
2025年3月25日
Sofology - Cambridge からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Beautiful sofas
Beautiful sofas. Excellent service, very knowledgeable employee and smooth process.
2025年3月23日
Sofology - Cambridge からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Spot on customer service!!
Matthew from the Cambridge branch was excellent, he wasn’t your typical pushy sales rep, and he was very helpful with moving furniture around in different lighting.
2025年3月22日
Sofology - Cambridge からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Good service
Ethan, who sold me my sofa was really good- professional, knowledgeable, helpful and polite. Such a refreshing change these days. Would recommend Sofology to anyone
2025年3月16日
Sofology - Cambridge からの回答
Thank you for your recommendation Ray!
Sofology - Cambridge からの回答
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Great experience
Great experience. Very helpful staff explained every step in detail. Smooth sales journey
2025年3月9日
Sofology - Cambridge からの回答
Thank you so much for your wonderful review! Your feedback is greatly appreciated and will be shared with our staff.
New Chair.
Your salesman listened to what we wanted, showed your offerings to us and then sold us one. All very quick and simple. I wish all purchases were so easy.
2025年3月8日
Sofology - Cambridge からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
A great experience
A great experience, Adnan went the extra mile to enable us to choose the correct sofa in the correct colour for our new home. Highly recommend.
2025年3月8日
Sofology - Cambridge からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
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