Very pleased with the sales experience and advice. Pleased also with the standard of the furniture. We managed to find what we were looking for and were able to discuss colours etc. Really good Sales... もっと見る
企業が回答しました
所在地
所在地を変更Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
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レビュアーのコメントを見てみましょう
In store service was first class. No pressure sales with great advice. Delivery lead time was long but clear comms with efficient service. Bluetooth on sofa is not great, difficult to get rid of lag w... もっと見る
企業が回答しました
Excellent selections, very helpful staff, and the information provided was detailed and useful. I would recommend them to anyone s the first stop (and I have).
企業が回答しました
As well as having fabulous sofas on display you have excellent sales team in the names of Gem and Ethan. I started off with Gem who was delightful and offered me coffee and understood my desire to wa... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, 英国
4.7
優良
1636件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant service
We had a lovely chap called Ethan who helped us with a choice of sofas today. His knowledge about his products was impressive. He was able to help us with all our questions and gave us brilliant advice about each sofa. It was really good to speak to someone not forcing us to make a purchase he just let us browse for as long as we wanted and then helped us when we had made the decision to buy.
2025年11月8日
Sofology - Cambridge からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ethan. Have a great day 😊
Sofology had a great selection of…
Sofology had a great selection of sofas. The staff were knowledgeable and friendly. Got a lovely recliner at a discounted price
2025年11月3日
Sofology - Cambridge からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
I liked great shopshopping in your store because…
I liked shopping in your store because the salesperson greeted me then left me alone until was I needed them. Doesn’t happen in many shops but it makes all the difference to not being hassled . So thank you xx
2025年11月2日
Sofology - Cambridge からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - Cambridge からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sofology - Cambridge からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great choice
Having just what I was looking for, the sales assistant had the knowledge and experience to be able to answer all the questions I had honestly
2025年10月27日
Sofology - Cambridge からの回答
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Very helpful and took time to explain…
Very helpful and took time to explain options to us.
2025年10月23日
Sofology - Cambridge からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - Cambridge からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Very helpful and informative.
Ethan was very helpful and made choosing our sofa very straightforward.
2025年10月21日
Sofology - Cambridge からの回答
Thank you so much for taking the time to leave us such a wonderful review!
Sofology - Cambridge からの回答
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience at Sofology. We look forward to welcoming you back to our store in the future!
Helpful and knowledgeable
Helpful and knowledgeable. I was given information of the sofa of interest and spent the time to show features and specs
2025年10月4日
Sofology - Cambridge からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
Great customer service - Rai was so friendly and helpful! Clear explanation of all aspects of our purchase including finance options.
2025年10月10日
Sofology - Cambridge からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Ethan was a credit to the company
Very relaxed atmosphere in Cambridge shop and we were able to browse. Ethan was very polite and helpful and a credit to Sofology.
2025年10月10日
Sofology - Cambridge からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent service. We dealt with 2 sales guys in Sofology…
We dealt with 2 sales guys in Sofology who were both very helpful without being pushy. We couldn’t ask for better service and would definitely recommend Sofology.
2025年10月8日
Sofology - Cambridge からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Listened to what I wanted advised on…
Listened to what I wanted advised on layout, wasn't pushy and very helpful
2025年10月8日
Sofology - Cambridge からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Sofology - Cambridge からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Sofology - Cambridge からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Ethan could not have been any more…
Ethan could not have been any more helpful a true 5 star performance
2025年9月28日
Sofology - Cambridge からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent service
Excellent service , advice and information. . Friendly and professional, plenty of time to discuss options , no pressure at all , no persuasion , so I was able to make a decision in my own time on this large purchase xx very pleased with the service i received . Thank you .
2025年9月27日
Sofology - Cambridge からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Exceptional help but only when asked…
Exceptional help but only when asked for. I was NOT harassed and enjoyed the experience.
2025年9月23日
Sofology - Cambridge からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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