Very pleased with the sales experience and advice. Pleased also with the standard of the furniture. We managed to find what we were looking for and were able to discuss colours etc. Really good Sales... もっと見る
企業が回答しました
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Very pleased with the sales experience and advice. Pleased also with the standard of the furniture. We managed to find what we were looking for and were able to discuss colours etc. Really good Sales... もっと見る
企業が回答しました
In store service was first class. No pressure sales with great advice. Delivery lead time was long but clear comms with efficient service. Bluetooth on sofa is not great, difficult to get rid of lag w... もっと見る
企業が回答しました
Excellent selections, very helpful staff, and the information provided was detailed and useful. I would recommend them to anyone s the first stop (and I have).
企業が回答しました
As well as having fabulous sofas on display you have excellent sales team in the names of Gem and Ethan. I started off with Gem who was delightful and offered me coffee and understood my desire to wa... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We went to look at sofas [no surprise there then] at Sofology on Sunday last weekend. We were assisted by Ethan, who was really excellent - very knowledgable, full of useful information, helped us work through our decisions, made the sofa choosing a thoroughly enjoyable experience!

Sofology - Cambridge からの回答
we were well looked after but not jumped on straight away, which made a nice change

Sofology - Cambridge からの回答
This is the second piece of furniture that I have bought from Sofology and once again the service in the shop was impeccable. My husband and I were free to walk around to look and then when we said what we wanted the salesman was very knowledgeable and was there to help when we wanted to purchase.

Sofology - Cambridge からの回答
Ethan was so helpful. He broke everything down for us, took the time to explain and help us make our choice and didn’t rush us to make our decision even though it was almost closing time! He made our purchase an incredibly smooth and joyful one. Thank you!

Sofology - Cambridge からの回答
Ethan Gilks was brilliant, knew everything we needed and made everything so easy and ultimately got us the sofa we dreamed of

Sofology - Cambridge からの回答
Friendly helpful staff without being over keen for a sale

Sofology - Cambridge からの回答
Rai made our visit a pleasure very knowledgable and professional

Sofology - Cambridge からの回答
Excellent service from start to finish. Just ordered a 2.5 sofa and it’s been a great experience with all the staff. Highly recommended

Sofology - Cambridge からの回答
We phoned up to place our order and the whole process was quick and simple with the great help for Raihan. He explained the whole process and he took the time and consideration with us so can’t fault his customer service! Can’t wait for our new sofa to arrive now. Thanks again, Raihan!

Sofology - Cambridge からの回答
Outstanding customer service, Karim was extremely attentive & knowledgeable and helped us in making a decision about what is, a big spend in household furniture.
Would recommend Sofology to all friends & family. Cant wait for the sofa to arrive!

Sofology - Cambridge からの回答
Very good customer service and very helpful with our choices.

Sofology - Cambridge からの回答
I have been back and forwards to your store in Cambridge looking at the same sofa's, deciding whether to buy them or not, as well as looking in other stores and online.
The clincher for me was not only the Sofa's I decided to buy but the service I received.
The gentleman who looked after me when I came to Sofology was Raihan.
He was excellent. So patient, so helpful and always had a smile on his face. Raihan answered every question I had clearly and explained it all to me.

Sofology - Cambridge からの回答
Ethan at Cambridge was a super star and guided us through several configurations over 3 days until we were happy. He went above and beyond to help us out. Ethan was very thorough and made the experiance a joy.

Sofology - Cambridge からの回答
Easy clear set up and Ethan had great customer service skills

Sofology - Cambridge からの回答
Went in with the intention to buy. All staff were helpful and courteous and Ethan guided us through the process making it an enjoyable and stress free experience.

Sofology - Cambridge からの回答

Sofology - Cambridge からの回答
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