Sofology - Cambridge レビュー 

1,636
•
TrustScore 5段階評価の4.5

4.7

Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very pleased with the sales experience and advice. Pleased also with the standard of the furniture. We managed to find what we were looking for and were able to discuss colours etc. Really good Sales... もっと見る

企業が回答しました

5つ星のうち4の評価

In store service was first class. No pressure sales with great advice. Delivery lead time was long but clear comms with efficient service. Bluetooth on sofa is not great, difficult to get rid of lag w... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent selections, very helpful staff, and the information provided was detailed and useful. I would recommend them to anyone s the first stop (and I have).

企業が回答しました

5つ星のうち5の評価

As well as having fabulous sofas on display you have excellent sales team in the names of Gem and Ethan. I started off with Gem who was delightful and offered me coffee and understood my desire to wa... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, 英国

4.7

優良

TrustScore 5段階評価の4.5

1636件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,636)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Alder asymetric sofa

Great choice of sofas and helpful staff

2025年9月24日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

We went to look at sofas [no surprises there!]

We went to look at sofas [no surprise there then] at Sofology on Sunday last weekend. We were assisted by Ethan, who was really excellent - very knowledgable, full of useful information, helped us work through our decisions, made the sofa choosing a thoroughly enjoyable experience!

2025年9月21日
自発的なレビュー
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Thank you for choosing Sofology Martin :-)

5つ星のうち5の評価

bought a sofa

we were well looked after but not jumped on straight away, which made a nice change

2025年9月14日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

This is the second piece of furniture…

This is the second piece of furniture that I have bought from Sofology and once again the service in the shop was impeccable. My husband and I were free to walk around to look and then when we said what we wanted the salesman was very knowledgeable and was there to help when we wanted to purchase.

2025年9月12日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

A smooth and enjoyable purchase through Ethan

Ethan was so helpful. He broke everything down for us, took the time to explain and help us make our choice and didn’t rush us to make our decision even though it was almost closing time! He made our purchase an incredibly smooth and joyful one. Thank you!

2025年9月14日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Ethan for you, have a great day.

5つ星のうち5の評価

Ethan Gilks was brilliant

Ethan Gilks was brilliant, knew everything we needed and made everything so easy and ultimately got us the sofa we dreamed of

2025年8月18日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ethan. Have a great day 😊

5つ星のうち5の評価

Friendly helpful staff without being…

Friendly helpful staff without being over keen for a sale

2025年9月4日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish. Just ordered a 2.5 sofa and it’s been a great experience with all the staff. Highly recommended

2025年9月7日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

We phoned up to place our order and the…

We phoned up to place our order and the whole process was quick and simple with the great help for Raihan. He explained the whole process and he took the time and consideration with us so can’t fault his customer service! Can’t wait for our new sofa to arrive now. Thanks again, Raihan!

2025年9月6日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Outstanding customer service

Outstanding customer service, Karim was extremely attentive & knowledgeable and helped us in making a decision about what is, a big spend in household furniture.
Would recommend Sofology to all friends & family. Cant wait for the sofa to arrive!

2025年8月29日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

5つ星のうち5の評価

Very helpful

I have been back and forwards to your store in Cambridge looking at the same sofa's, deciding whether to buy them or not, as well as looking in other stores and online.
The clincher for me was not only the Sofa's I decided to buy but the service I received.
The gentleman who looked after me when I came to Sofology was Raihan.
He was excellent. So patient, so helpful and always had a smile on his face. Raihan answered every question I had clearly and explained it all to me.

2025年8月28日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Ethan at Cambridge was a super star and…

Ethan at Cambridge was a super star and guided us through several configurations over 3 days until we were happy. He went above and beyond to help us out. Ethan was very thorough and made the experiance a joy.

2025年8月25日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊

5つ星のうち5の評価

Friendly

Friendly, good service.

2025年8月12日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

5つ星のうち5の評価

Went in with the intention to buy

Went in with the intention to buy. All staff were helpful and courteous and Ethan guided us through the process making it an enjoyable and stress free experience.

2025年8月9日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology.

5つ星のうち5の評価

Ethan was great

Ethan was great and not pushy, which helped the experience.

2025年8月10日
Sofology - Cambridge ロゴ

Sofology - Cambridge からの回答

Hi there, thank you for taking the time to leave a 5-star review!

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