Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... もっと見る
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Unit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
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Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... もっと見る
企業が回答しました
Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found... もっと見る
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Danielle was amazing I was having a look around a lot of sofa shops and came back while she was on her lunch break and she cut her lunch break short to process my order
企業が回答しました
Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee. Service so far top class.
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Danielle was super helpful, knowledgeable and there was no pushy sales. Just great customer service

Sofology - Gateshead からの回答
The whole experience from beginning to end was quick, informative and pleasant with no pressure at all

Sofology - Gateshead からの回答
We recently purchased a sofa from Sofology and had a really positive experience from start to finish. Danielle looked after us in store and was fantastic throughout the whole process. She was very personable and friendly, which made the experience relaxed and enjoyable.
Danielle was incredibly patient while we took our time looking at the different options and fabrics. She answered all of our questions clearly and gave helpful advice without ever being pushy or making us feel rushed into a decision. It felt like she genuinely wanted us to find the right sofa for our home rather than just make a sale.
Her great service really stood out and made the whole experience much easier and more enjoyable. We’re very happy with our purchase and would definitely recommend Sofology, especially if you’re lucky enough to be helped by Danielle.

Sofology - Gateshead からの回答
A very welcoming store very friendly and helpful when we chose the sofa Hazel went through everything with us and made the buying process very easy

Sofology - Gateshead からの回答
Great service very friendly. Served by Emma who helped us pick our perfect sofa

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Emma was very helpful with all questions and gave great advice. She was very polite and informative and gave me all information to help me make the best decision.

Sofology - Gateshead からの回答
Danielle is the most down to earth women, she was lovely and welcoming and easy to work with thanks danni

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Very good salesperson, Sheena. Lots of patience, knows her stuff, can answer all questions and is very informative and kind

Sofology - Gateshead からの回答
First Class Customer Service from Andy who was very friendly and helpful. Many Thanks.

Sofology - Gateshead からの回答
We were left to browse at our own leisure however there was someone on hand to ask for support when we needed it.
Customer service was excellent and they really took the time to help us get what was going to be right for us.

Sofology - Gateshead からの回答
Thank you Emma at gateshead for helping us with our new sofa. Cant wait for it to arrive. Emma is was so helpful and friendly.

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Customer service is amazing. Going the extra mile as my online order was incorrect, due to my own mistake. This was picked up on, and received a call to check it. Thankyou Lewis for going the extra mile. Much appreciated.

Sofology - Gateshead からの回答
I received amasing customer service from Sofalogy Gateshead. I want to specifically mention a young lady named Jo, who provided me with exceptional service that went above and beyond my expectations. My experience with Sofalogy was absolutely fantastic.

Sofology - Gateshead からの回答
Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settled on my suite of choice. Very happy with your store and would highly recommend

Sofology - Gateshead からの回答
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