We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy a... もっと見る
企業が回答しました
Great staff, not too pushy, good knowledge of products. Si was especially helpful and talked us through the sell process. Great selection of sofas . The sofa we chose ticked every box.. lumbar and ne... もっと見る
企業が回答しました
Excellent and professional member of staff, Marie, who took her time and lots of patience to explain every aspect of purchasing a sofa from Sofology. We discussed at length the type of sofa to suit my... もっと見る
企業が回答しました
Today we made a purchase of z as three piece suite and were served by Marc who was not only professional, knowledgeable about the products he was selling but also extremely personable, helpful, honest... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We went to several sofa shops but when we went to sofology and Radhika welcome us offered her help and after We made our choice She explained about the materials, colours the payment options, delivery dates and how to care for the sofas She was great very knowledgeable and made such difference on our purchase

Sofology - Hedge End からの回答
A very stress free process with no pressure from the sales team. We were given the time and space to check out what options were available snd when we requested help it was offered professionally and in a friendly way. George was really helpful and kept the whole thing light hearted and enjoyable. Can not wait to receive our new suite.

Sofology - Hedge End からの回答

Sofology - Hedge End からの回答
Marie in store in the hedge end Southampton, was amazing . Patient and full of knowledge on helping us pick our dream sofa
She was not to pushy and just wanted the best for us. Not like other stores that just wants a sale.
So easy to order and so happy. What more can I put

Sofology - Hedge End からの回答

Sofology - Hedge End からの回答
The staff member that served me was helpful and informative about the products but not too pushy so left me alone while I had a good look round and came back when I was ready to place my order

Sofology - Hedge End からの回答
Very well treat by staff so friendly & helpful service great A ratef product

Sofology - Hedge End からの回答
Very good customer service and also very knowledgeable

Sofology - Hedge End からの回答
Our experience got elevated to the next level up by the incredibly friendly and engaging staff! It was Marie who casually approached us without any pressure on. We joke with her thinking we won’t be able to get what we want as we live in Channel Islands and prepared ourself that we might have to find company to ship where we live.
Marie walked away after telling us walk around and see what we got.
She then appeared again casually telling us you know we can deliver to Channel island not a problem at this price etc if you are interested.
We end up buying sofa and cuddling chair and we have received incredible service from Marie.
Not only she was having great sense of humor, was knowledgable she has also managed to get us a deal on top of that.
Interestingly we went to shop next door to sofology first and no one seems to paid attention to our browsing there.
It was great experiance for us and we will be definitely looking to get some more stuff from Sofology.
Marie made a huge difference and we enjoyed experience she has provide!
And yes we only went on to buy sofa not expecting 5 star service bit we definitely has received that and were very happy with our purchase.
Thank you very much
Now we are exciting for our delivery soon.

Sofology - Hedge End からの回答
We came into the store and they were very helpful from finding what we wanted to how comfy

Sofology - Hedge End からの回答

Sofology - Hedge End からの回答
George the salesman really helped with good advice. Not pushy which was great.

Sofology - Hedge End からの回答
Left alone to browse, but then Natasha was very helpful and patient with us

Sofology - Hedge End からの回答

Sofology - Hedge End からの回答
So far so good my experience in the showroom was excellent. The knowledge of the girls serving was brilliant however I’m yet to have any communication on delivery. It’s now past a week since I signed the final documentation and I have said it was 14 days which should be sometime this week or next, but I’m don’t know so I wondered if there was a way of finding out.

Sofology - Hedge End からの回答
We spent almost £6000 and they only give 48 to change the order. We called on the 4 day to make a change and they wanted to charge £700 for that. Definitely wouldn’t recommend them at all. The worst service ever

Sofology - Hedge End からの回答
Friendly staff no pressure or feeling of being rushed. Good knowledge of produce. Do feel a bit pressured to take out warrenty though.

Sofology - Hedge End からの回答

Sofology - Hedge End からの回答
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