My wife dislikes being followed by sales people, and she didn't have the best first visit because of this (other sofa shops were worse I must say). On our return however Si was very respectful lettin... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We found the whole experience very easy and relaxing. No pressure from the staff but Dave was on hand to answer all our questions. He was very helpful, friendly and knowledgeable, which made the w... もっと見る
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The purchase of our sofa was an excellent process from start to finish. World class customer service from the Hedge End team which we can highly recommend. Pressureless, patient, superb product knowle... もっと見る
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Marie, our salesperson approached after a while browsing and asked if she could help. She had great product knowledge and gave us time to consider our options. We are very pleased with the service and... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, 英国
- 03448639051
4.9
優良
3195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofology - Hedge End からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent service by Marie
Excellent service by Marie, very helpful and knowledgeable and makes a nice cup of tea.
2026年2月14日
Sofology - Hedge End からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Marie. Have a great day 😊
Brilliant
George and Natasha were brilliant and we couldn't ask for better service. We were given great advice without being pushed for a sale. Happily go back again, and definitely recommend to family and friends who might be looking in the future.
Thank you
2026年2月14日
Sofology - Hedge End からの回答
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Thank you Radhika!
This is the first time I’ve ever ordered a sofa with Sofology and I didn’t really know what I wanted! Radhika came and introduced herself and was really helpful and considerate in her advice and suggestions as to what I might need. Together, we created an order that was bespoke for me and I left feeling extremely happy and content with both my order, and the service I received. Thank you Radhika!
2026年2月13日
Sofology - Hedge End からの回答
Thank you for choosing Sofology!
Very helpful and nothing was too much…
Very helpful and nothing was too much trouble.
Great service
2026年2月12日
Sofology - Hedge End からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very good experience
We came in as we needed and wanted a new sofa George helped us very well he reminded me of my uncle and made us feel at home didn’t pressure us at all in buying the sofa and it was a all round brilliant experience thank you so much George for your service and help!!!
2026年1月10日
Sofology - Hedge End からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to George for you, have a great day.
Fantastic service from Steve
Fantastic service from Steve. He went above and beyond to support our decision on sofa making.
Thank you 😊
2026年2月8日
Sofology - Hedge End からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Steve. Have a great day 😊
We were so impressed with George from…
We were so impressed with George from Hedge end branch, he was so knowledgeable about the products, and really help us decide which sofa would suit are needs. Thank you George
Mark & Belinda Cordwell
2026年2月4日
自発的なレビュー
Sofology - Hedge End からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to George for you, have a great day.
Purchased a new reclining sofa
Purchased a new reclining sofa
Great sale's people and no hard sale
Very knowledgeable and helpful
2026年2月7日
Sofology - Hedge End からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
My husband and I were looking for a new…
My husband and I were looking for a new sofa. We visited Sofology to see what’s available, the staff were helpful and attentive, we were helped by Sahil, we was great, super helpful and assisted with all our questions, offering suggestions to help us decide, he wasn’t pushy which we both really appreciated. Thank you so much!!!
2026年2月7日
Sofology - Hedge End からの回答
Thank you for choosing Sofology!
Marie was absolutely amazing
Marie was absolutely amazing. She was very knowledgeable and understood everything we needed. Even put up with our kids.
So lovely and easy to talk to.
2026年2月8日
Sofology - Hedge End からの回答
Thank you for choosing sofology!
Marc’s Expertise Made All the Difference
We had a fantastic experience at Sofology in Hedge End. From the moment we walked in, we were greeted warmly and given helpful advice, then left to browse at our own pace. Marc assisted us and was absolutely brilliant—he offered great guidance without being pushy and encouraged us to take our time looking around the store and even at other nearby stores.
Marc gave us real confidence in the products and made it clear that we didn’t need to buy anything we didn’t want or need. He answered all our questions thoroughly and made us feel completely comfortable throughout our visit.
We returned the next day to purchase our sofas, but unfortunately Marc wasn’t in that day. Even so, our first experience with him was so positive that we really appreciated the help and advice he gave us. Thank you, Marc!
2026年1月27日
自発的なレビュー
Sofology - Hedge End からの回答
Thank you for choosing Sofology!
Sofology - Hedge End からの回答
Thank you for choosing Sofology!
Sofology - Hedge End からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Beautiful choices fantastic service
The very experienced sales person Natasha was very approachable and professional. She answered all of our questions and offered great insite into every aspect of the process of buying with Sofology.We felt comfortable not rushed and valued we have never bought from Sofology before and now I can't recommend it highly enough. The purchase was straightforward and easy to understand. We are looking forward to the arrival of our chosen piece of furniture and making it at home. Great experience all round.
2026年2月7日
Sofology - Hedge End からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Marc was brilliant
Marc was brilliant, knew his stuff and wasn't pushy at all. Great knowledge
2026年2月7日
Sofology - Hedge End からの回答
Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.
Radhika was excellent
Radhika was incredibly knowledgeable about the products. Very professional and nice mannered.
2026年2月7日
Sofology - Hedge End からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great Service
Fabulous choice of sofas and armchairs. Marc checked and double checked every detail of my order and made sure I was happy with each of my decisions regarding fabrics and cushion cover options. I would thoroughly recommend Sofology for their high quality products and excellent service.
2026年2月3日
Sofology - Hedge End からの回答
Thank you so much for your fantastic 5-star review! We truly appreciate you taking the time to share your experience. Your satisfaction is very important to us, and it means a lot to know you had such a positive experience with our team. If there’s anything else we can do for you in the future, or if you have any questions or feedback, please don’t hesitate to reach out. We’re always here to help and look forward to welcoming you again.
Visit out of normal hours!
Went late on Thursday night & were the only people in the shop. Ended up speaking to George who was great - personable, knowledgable & helpful. Order was easy & he didn’t oversell. Would recommend asking for George in store
2026年2月5日
Sofology - Hedge End からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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